About the job

Job summary

Please refer to Job Description

Job description

HMPPS in Wales:  Preventing victims by changing lives HMPPS in Wales works in an integrated way to keep communities in Wales safer and to give the men and women we work with the opportunity to change their lives. We commission and provide offender management services in the community and in custody to deliver the orders of the courts and support rehabilitation. Our aim is to deliver outstanding, seamless offender management services in Wales that protect the public, reduce reoffending, deliver value for money and support our partners. The Welsh Language Scheme Welsh Language skills for this post are desirable.  HMPPS yng Nghymru:    Atal pobl rhag dod yn ddioddefwyr trwy newid bywydau Mae HMPPS yng Nghymru yn gweithio mewn ffordd integredig i gadw cymunedau yng Nghymru yn fwy diogel, a rhoi cyfle i’r dynion a’r merched hynny rydym yn gweithio â hwy i newid eu bywydau.  Rydym yn comisiynu a darparu gwasanaethau rheoli troseddwyr yn y gymuned a’r carchar i weithredu gorchmynion y llysoedd a chefnogi adsefydlu.  Ein nod yw darparu gwasanaethau rheoli troseddwyr ardderchog ac esmwyth yng Nghymru sy’n gwarchod y cyhoedd, lleihau aildroseddu, cynnig gwerth am arian a chefnogi ein partneriaid. Y Cynllun Iaith Gymraeg Mae sgiliau iaith Gymraeg yn ddymunol ar gyfer y swydd hon.  Would you like the opportunity to be part of a culture that impacts changing lives? At HMPPS Wales, we can offer you the opportunity to make a difference to wider society. You’ll experience job and personal satisfaction whilst also reaping the organisational rewards and benefits. From attractive holiday allowance, promotion opportunities, access to training, flexible working, generous maternity and employer contribution pension scheme. These are to list just a few, want to know more? Apply for that job now.  Hoffech chi’r cyfle i fod yn rhan o ddiwylliant sy’n helpu i newid bywydau? Yng Ngwasanaeth Carchardai a Phrawf Ei Mawrhydi Cymru, gallwn roi’r cyfle i chi wneud gwahaniaeth i gymdeithas yn ehangach. Bydd yn cynnig boddhad personol a boddhad mewn swydd, a gallwch hefyd elwa ar fanteision a buddion o fewn y sefydliad, megis lwfans gwyliau deniadol, cyfleoedd dyrchafiad, mynediad at hyfforddiant, trefniadau gweithio hyblyg, buddion mamolaeth a chyfraniadau pensiwn hael gan gyflogwr. Nid yw hon yn rhestr gynhwysfawr - eisiau gwybod mwy? Gwnewch gais am y swydd nawr.  HMPPS Wales pride ourselves on being an employer of choice and encourage applications from candidates irrespective of identity, background, life experience or circumstances. It’s vital that our justice system is as diverse as the society we serve and we welcome the unique contribution diverse applicants bring. In line with the Equality Act 2010, we are able to offer advice and support to candidates from backgrounds which are currently under-represented in our workforce or face recognised barriers. This includes ethnic minority and disabled people. If you are interested in finding out more, please contact Wales_Diversity_and_Inclusion_Team@justice.gov.uk  Mae Gwasanaeth Carchardai a Phrawf EF yn ymfalchïo mewn bod yn gyflogwr o ddewis ac anogwn ceisiadau gan ymgeiswyr ni waeth beth yw eu hunaniaeth, eu cefndir, eu profiadau bywyd neu eu hamgylchiadau. Mae’n hanfodol bod ein system gyfiawnder yr un mor amrywiol â’r gymdeithas rydym yn ei gwasanaethu ac rydym yn croesawu’r cyfraniadau unigryw a ddaw gan ymgeiswyr amrywiol. Yn unol â Deddf Cydraddoldeb 2010, rydym yn gallu cynnig cyngor a chymorth i ymgeiswyr o gefndiroedd sydd wedi’u tangynrychioli yn ein gweithlu neu sy’n wynebu rhwystrau amlwg. Mae hyn yn cynnwys pobl anabl a phobl o gefndiroedd ethnig lleiafrifol. Os hoffwch wybod mwy, cysylltwch â’r Tim Amrywiaeth a Chynhwysiant yn Wales_Diversity_and_Inclusion_Team@justice.gov.uk

Overview of the job    

Working at the direction of the Head of Operational Function the post holder will be deployed to a variety of roles in order to provide strategic support.

Summary    

To support the Head of LDU Cluster providing management and leadership within the National Probation Service (NPS) Local Delivery Unit (LDU).
To represent the Head of LDU Cluster with external agencies/stakeholders and staff as appropriate.
The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.
May be required to participate in out of hours on call rota.

Responsibilities, Activities & Duties    

Senior Operational Support Manager may be required to undertake any combination, or all, of the duties and responsibilities as directed by the Head of Operational Function as set out below. .

•    Cluster operational lead on caseload segmentation issues such as Child Sexual Exploitation, Guns and Gangs, Integrated Offender Management etc.
•    Operational support to the Head of Cluster within relevant Probation Instruction criteria and rules such as Recall, High Risk of Serious Harm Case Transfers, etc.
•    Providing support to the Head of Cluster within the relevant Probation Instruction criteria and rules such as, grievance, discipline, capability, complaints, etc.
•    Responsible for the professional development of cluster staff
•    Responsible for developing and deploying the Cluster Training Needs Analysis
•    Ensure effective cluster employee recruitment and induction
•    Act as cluster lead for performance & quality
•    Act as cluster lead for audits and inspections
•    Operational support to the Head of Cluster in completing reviews and delivery of action plans such as Domestic Homicides, Serious Further Reviews, Serious Case Reviews, etc.
•    Responsible for the management of the Business Manager and the administrative support functions within the cluster
•    Under the guidance of the Head of LDU Cluster; represent the NPS in local strategic partnerships and ensure appropriate representation within wider partnership frameworks in line with statutory responsibilities and operational policy
•    Participate in the Multi Agency Public Protection Arrangements (MAPPA) locally in conjunction with other responsible authorities including the chairing of MAPPA level 3 meetings
•    In the absence of the Head of LDU Cluster to make decisions and provide advice on the management of offenders where senior management authorisation or involvement is necessary e.g. authorising the recall of offenders to prison
•    Operational support to the Head of cluster in the management of complaints within the cluster and direct involvement in complaint resolution where necessary
•    Under the guidance of the Head of LDU Cluster to take the lead on specific divisional or cluster projects/portfolios including Equality and Diversity, Reward and Recognition, etc.

•    Operational support to the Head of cluster in cluster compliance with Health and Safety legislation.
•    Senior Management responsibility for estates, buildings and maintenance activities within the cluster
•    Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes
•    Carry out safeguarding children and safeguarding adult duties in accordance with the NPS statutory responsibilities and agency policies
•    Work within the aims and values of NPS and HMPPS

The duties/responsibilities listed above describe the post at present and are not exhaustive. The job holder is expected to accept reasonable alteration sand additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under job evaluation and shall be discussed in the first
instance with the job holder.

Technical 1  A qualification in one of the following areas:
• Probation Qualification Framework Graduate Diploma/Honours Degree in
Community Justice integrated with Level 5 Diploma in Probation Practice.
• Or, a qualification which was recognised at the time of qualification by the
Secretary of State for Justice as per Section 10 of the Offender Management Act
2007. The following qualifications gained in England and Wales were previously
recognised as providing such eligibility:
o Diploma in Probation Studies
o Diploma in Social Work (with Probation Option)
o CQSW (with Probation Option)

Person specification

Please refer to Job Description

Benefits

Alongside your salary of £46,390, HM Prison & Probation Service contributes £12,293 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Technical skills.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.