About the job

Job summary

Please refer to Job Description

Job description

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

There will be a requirement to work weekends and some hours of an evening

Overview of the job

This is a non-operational instructional job in an establishment.

Summary

The job holder will be responsible for ensuring the successful operation of the prison retail outlet which is open to the public. They will focus on training, supervising and developing prisoner “employees” by building effective, appropriate and supportive relationships through managing them in a proactive manner and promoting the decency agenda.  Applies safer custody practices and complies with national and local security standards and is responsible for productivity, good order and hygiene within the outlet area. Will contribute to improving prisoners’ employability, reducing re-offending and maintaining a positive income stream.

This is a non-operational job in an establishment with no line management responsibilities.

Responsibilities, Activities and Duties

The job holder will be required to carry out some or all of the following responsibilities, activities and duties:

• Supervise and motivate prisoners to work with customers including the public to deliver a quality, knowledgeable service and produce quality food and drink.
• Promote and drive forward the sale of services, food and manufactured products from both local and national sources. Build a customer base and continually improve turnover and gross profit.
• Supervise and drive forward the local income generation and business strategy, while creating links with internal and external organisations to deliver a community based facility and carry out necessary tasks required for adherence to legal and associated protocols.
• Induct prisoners to the Retail Outlet.
• Assess and evaluate skills of prisoners including National Vocational Qualification levels 1 & 2 and other relevant industry recognised qualifications.
• Undertake the registration, supervision, monitoring, assessment and accreditation of learners in accordance with awarding body requirements.
• Liaise with key contracted partners.

Undertake other instructor tasks including:

• Supervise and maintain discipline of prisoners receiving training, education or work experience. Responsible for performance, motivation, discipline, appraisal and development of prisoners.
• Open and complete Assessment Care in Custody and Teamwork (ACCT) forms, Violence Reduction Incident Reports (VRIR) and Security Information Reports (SIRs) when required and contribute to Incentive Earned Privileges (IEP) reports.
• Carry out prisoner searches on their entry and exit of the training room/ workshop.
• Log attendance and approve prisoner hours worked and wages including recording piece work for individual prisoners in certain workshops.
• Carry out fabric checks of work areas and maintain security of locks, bolts and bars used in these areas.
• Contribute to prisoner reports including parole, sentence planning and Individual Learning Plan.
• Complete regime monitoring information and update prisoner training records.
• Log any tool/equipment faults, which require maintenance and repair of tools.
• Conduct risk and health and safety assessments on consumables under Safer Custody guidelines.
• Order materials and estimate usage in order to meet work learning targets.
• Participate in self-audit and in achieving Service Delivery Indicators (SDIs).
• Complete administration activities to support the smooth running of the workshop.
• Open up individual learning paths for learner and keep them updated.
• Locate individual learners’ Maths and English levels for their initial assessment and support them in developing their skills further.
• Advise and assist learners in seeking appropriate and relevant employment opportunities upon resettlement.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

Person specification

Please refer to Job Description

Benefits

Alongside your salary of £30,471, HM Prison & Probation Service contributes £8,257 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.