About the job

Job summary

Do you have experience and knowledge of using various IT systems?

Are you someone who has knowledge and an understanding of Active Directory Administration and Azure?

Can you evidence your ability of testing and managing testing activities which covers all they key functional activities?

If so, then this is the perfect role for you!

Job description

We are looking for confident individuals to join the User Services team where you will be responsible for undertaking testing activities for new and existing products within the Driver and Vehicle Standards Agency (DVSA) IT portfolio to provide high quality results. You will write and execute test scripts, working closely with the User Services Testing and Assurance Manager.

The User Services Testing and Assurance Analyst  role will provide support to the wider team to ensure that continuous improvement is implemented to improve the testing service.

This is a fantastic opportunity to build upon your existing skills and expertise while playing a key role in helping deliver DVSA’s vision of for safer drivers, safer vehicles, and safer journeys for all.

Responsibilities may include but are not limited to:

• Working with the User Services Testing and Assurance manager to Identify key users’ groups to carry out testing of new or reviewed products within DVSA.
• Conducting testing of new hardware and software collating evidence to support sound conclusions escalating any concerns.
• Ensuring testing is undertaken following all DVSA processes and procedures.
• Providing general day to day advice and guidance to a variety of stakeholders.

For a more detailed description of the role and its responsibilities, please see the attached candidate pack.

Person specification

To be successful, you will need to be a proactive and highly organised individual who brings experience of working in an IT testing environment.

You have superb communication and interpersonal skills and can effectively engage and build relationships with stakeholders. You have good attention to detail, and you will be confident co-ordinating the delivery of effective testing and assurance strategy.

You will have experience using digital tools and are confident working independently as well as part of a team.

You will have knowledge and understanding of Active Directory Administration and Azure. You have Knowledge and understanding of Networking i.e., TCP/IP, LAN, WAN, WIFI and network architecture and their components.

You are a confident user of Office365. You can provide evidence of management of system testing activates, which covers all the key functional activities. You will bring with you your experience and knowledge of IT systems.

You are keen to expand your skills and obtain any necessary qualifications with the support of the agency.

The successful applicants will be required to undertake mandatory training to gain the following three qualifications, whilst in post if not already held:

• ISTQB foundation.
• ITIL V4 foundation.
• CompTia A+.

Additional Information

This role can be based in Bristol, Newcastle, Nottingham or Swansea, your presence at one of these locations will form part of the working arrangements agreed with you. We operate a hybrid working model giving you greater flexibility about where and when you work. Our expectation is that you will spend a minimum 60% of your time at your base location. Visits to other DVSA sites or work locations count towards this.

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement, for the successful candidate to be able to work at least 30 hours per week.

Please note that this role may require the successful candidates to work outside of their normal hours on occasions, should this occur advance notice will be provided.

There will be occasional travel, with overnight stays as part of this role.

Please take note that DVSA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. 

About Us

The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. 

 

We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles. 

We’re working hard to:  

• Make roads safer.
• Improve services for our customers.
• Make road transport greener and healthier.
• Harness the potential of technology and data.
• Grow and level up the economy.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the and the . 

To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work visit our Careers website. 

Benefits

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

If you would like to read more about the great opportunities and benefits of working at DVSA Visit our Careers Website.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

How to Apply

As part of the application process you will be asked to provide a CV and Personal Statement. Please tailor your CV to suit the role. For your Personal Statement, please evidence the following:

• Your experience working in a testing environment, managing testing activities, covering all key functional activities.
• Your experience of stakeholder engagement and management. IT systems.
• Knowledge and understanding of Active Directory Administration and Azure.
• Knowledge and understanding of Networking i.e., TCP/IP, LAN, WAN, WIFI and network architecture and their components.

Your Personal Statement should be no more than 1000 words. 

The selection process will be designed specifically for the role. As a result, your assessment will include:

• An interview.

The sift is due to take place 17th - 18th July 2024.

Interviews are likely to be held from 30th July 2024.

This interview will be conducted via a video interview, details of which will be provided to you should you be selected for interview.

We’ll try to meet the dates we’ve set out in the advert. But there may be occasions when these dates will change. We’ll give you plenty of notice of any important dates.

If you would like to find out more about what it’s like to work for DVSA and how to apply, we will be holding virtual sessions to find out more. Please click here to secure your place at one of our upcoming events.

The Department for Transport recruits using Success Profiles. For each role, we consider what you need to demonstrate to be successful.

This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

You can read more about Success Profiles here.

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGComms@dft.gov.uk for assistance.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website.

You can find detailed information about the recruitment process and what to expect when applying for a role.

Pre-employment Checking

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.