About the job

Job summary

Government Recruitment Service (GRS) was launched in September 2017 and is part of the Government People Group (GPG) in the Cabinet Office. 

GRS is a vibrant, modern and exciting place to work, attracting a diverse workforce which represents the people we serve. We deliver around 70% of the recruitment volume across the Civil Service and aspire to be the recruitment partner of choice for all Civil Service departments, agencies and approved non-departmental public bodies.

This role consists of 3 main areas - learning delivery (with some design on an ad hoc basis), volunteer management of the Associate Trainers, and coordination of various delivery partners to ensure learning events run smoothly. 

Leading on delivery of learning for GRS - you will be the face of learning in our business - greeting new joiners, and helping current staff to excel.  You will  use your experience delivering excellent learning experiences in a variety of delivery  methods to ensure our staff learn and develop the knowledge, skills and behaviours needed to do their jobs and further their careers. Your focus will be classroom learning (in person and virtual), and you will work  with the Learning Design and Delivery Manager and L&D Business Partners to ensure these formal learning opportunities are embedded in informal on the job, peer to peer and experiential learning opportunities. 

Responsibility for the Associate Trainers will involve the entire volunteer management cycle - from recruitment, to onboarding, to engagement and learning, to ending and succession planning. You will need to research how and when they will be involved in training delivery, and then work with the business to recruit suitable people to fill those roles. You will work with the Learning Design and Delivery Manager to quality assure their output - from train the trainer on arrival, to evaluation, to giving feedback and more. You will also need to ensure they are happy and motivated by the work they do by building trusting relationships, allocating work according to motivational drivers, and providing reward and recognition. 

Behind every great training programme is a well-oiled administrative function, and you'll be responsible for ensuring ours works as it should. We have colleagues in the Recruitment Operations team who can pick up administrative support to help us deliver our inductions, and you’ll need to ensure they have everything they need at their fingertips, and know exactly what is expected. You’ll be project managing the entire operation and ensuring everything and everyone links together to run courses. You’ll also be in charge of learning communications - ensuring people know what’s on offer from our team and can sign up, and providing inspiration and advice on what’s available elsewhere.

Job description

The Team

The Learning and Development (L&D) Team is newly formed - you will be part of creating a modern and effective capability function for GRS. The team is led by an SEO Senior L&D Manager, and following a recent learning needs analysis exercise we are recruiting an HEO Learning Design and Delivery Manager, EO Trainer Facilitator, and HEO L&D Business Partners. 

You will work closely with the L&D Business Partners who consult within the business to identify learning needs and capability gaps, and ensure your L&D interventions are embedded in ways of working. The business partners will also deliver L&D - however they will own one off projects that respond to business needs, whereas you will be responsible for our flagship core learning offer. This offer will be the foundation on which we build our reputation as trustworthy delivery partners for the business and so you are a vital part of the team. You will work with your manager to design a gold standard portfolio of learning products that deliver an excellent learner experience, and evaluate them to ensure they are having the desired impact. You will deliver this portfolio with the assistance of a team of volunteer subject matter experts (SMEs) who do this alongside their everyday roles (Associate Trainers). 

Responsibilities

• Design and deliver fun, engaging, informative learning products that make learning stick
• Build friendly and safe learning environments where people facing extra barriers due to past negative learning experiences and/or additional learning requirements are given a space to grow
• Ensure learning interventions use the full learning cycle - from diagnostics, through design and delivery, to evaluation
• Lead on marketing and communication of learning activities to encourage good take up of learning products within cabinet office and externally 
• Coordination of delivery partners to ensure the successful administration and delivery of our portfolio of learning products
• Manage, support, motivate and quality assure a team of volunteer subject matter expert trainers who do training alongside their day jobs in operational delivery

Please read the attached candidate information pack for further information about the team, the roles we are offering and working within the Cabinet Office. 

Person specification

• Recent and regular experience of delivering learning in a variety of in person, online and hybrid environments; using a mix of learning delivery skills (to include training, facilitation and collaboration) as required 
• Ability to describe complicated concepts in a simple way, using plain English
• Ability to prioritise a varied portfolio of work within a high pressure delivery schedule, without compromising on quality
• Be proactive and identify continuous improvement opportunities - specifically regarding alternative, blended learning solutions embracing experiential learning options
• An understanding of the learning cycle, including the use of evaluation to inform performance improvement.
• A positive approach that engages others and role models the learning agility needed to build a learning culture
• Ability to work independently to get things done, whilst also identifying opportunities - and creating the right environment - for collaboration and teamwork

Benefits

Alongside your salary of £27,750, Cabinet Office contributes £7,492 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.

As part of the application process you will be asked to complete a CV and a 1000 word personal statement, please evidence how you consider your personal skills, qualities and experience to meet the person specification of this role. 

At interview candidates will be assessed on the listed Behaviours and Technical skill along with Strength based questions. The technical skill will be assessed through a workshop style activity, more information will be provided to candidates when invited to interview. 

Sift: The sift will be carried out throughout the live period of the advert and conclude 22/12/23. 

Interview dates: w/c 8th January and w/c 15th January. Sift and Interview dates are subject to change.

Hybrid Working 

This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.

Further Information

A reserve list may be held for a period of 12 months from which further appointments can be made.

Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service or Disclosure Scotland on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading. 

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk 

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. 

If you need a change to be made so that you can make your application, you should: 

Contact Government Recruitment Service via recruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. 

Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.