About the job

Job summary

This position is based nationally

Job description

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Test Manager

Location: National*

Closing Date: 1st February 2024

Interviews: W/c 19th February

Grade: 7

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary: £58,847 - £66,670 (London); £54,358 - £61,585 (National)

Working pattern: Full time, Part time, Flexible working, Job share

Contract Type: Permanent

Vacancy number: 83499

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

The Role

We’re recruiting for Test Managers here at Justice Digital, to be part of our warm and collaborative End User Compute Services (EUCS)  team.

The EUCS team is part of Technology Services in Justice Digital, a modern and diverse workplace that promotes a healthy work-life balance and flexible working options.  They design, deliver and support the core infrastructure and systems that enable End User Compute Services and line of business applications for over 100,000 Ministry of Justice users across over 800 locations.

The Test Manager role has responsibility for the quality assurance and testing strategy and leads on its implementation to ensure all EUC services are fit for purpose and allow MoJ staff to undertake their operational duties effectively.

These are exciting times at Justice Digital. We have a clear vision - to develop a digitally enabled justice system that works simply for its users - and we’re looking for enthusiastic, talented people to help us achieve it.

We’re making things better by building adaptable, effective services and making systems that are simple to use for staff and citizens. It can be challenging but it’s also important and rewarding.

As well as doing interesting work, we’re creating an environment that’s great to work in. We provide the opportunity to work with the latest technologies and offer brilliant training opportunities alongside support from expert colleagues. On top of that, you’ll find flexible working, an inclusive culture, and a place where your opinion is valued.

To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025

Key Responsibilities:

• Create and maintain robust quality assurance and test strategies for all products and services within the agreed service area.

• Oversee the design, execution and reporting of tests that reflect all agreed business operational scenarios.

• Work with Service Owners and Product Leads to develop and implement an effective test strategy as part of EUC service life cycle management.

• Develop strong relationships with technical and non-technical colleagues across the MoJ to promote and advocate for the testing capabilities.

• Provide an effective testing resource as part of problem investigations, to ensure patterns and trends are identified and solutions are quickly identified.

• Leverage automation techniques where appropriate and implement modern testing approaches.

• Nurture a quality, risk aware culture and inspire, mentor, coach and manage Test Engineers and QAT analysts.

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!

Person Specification

Essential

• You can analyse changes to the development of products and services, and run and manage appropriate tests to ensure that requirements have been fully met.

• Ability to design and execute a wide range of testing techniques and communicate test results to both technical and non-technical stakeholders.

• You can understand and identify the most effective techniques, data sets and tools to use. You can present defects or trends clearly to all stakeholders, outlining how defects are identified and the possible causes.

• You can use and coach others in a range of contemporary technologies and stay abreast of industry developments to make cost-effective use of new and emerging tools and technologies.

• You have good knowledge of relevant professional standards and practices, which may include architecture, continuous integration, automation and deployment, coding or scripting languages.

• You can visualise and articulate complex problems and concepts and make disciplined decisions based on available information.

• You can use data to formulate both short-term and long-term strategic plans and identify and analyse options and assess feasibility and operational impact.

• You can ensure that the business solution aligns with the vision, mission, objectives, strategy, business and user needs.

• A proactive attitude towards documenting software, business processes and incidents and see automated tests as living documentation.

• We are recruiting a number of Test Managers across EUCS. If you are interested in joining us you should have some understanding of one or more of the following technical capabilities. In your application, please indicate your area of expertise:

• Devices

• Applications

• M365, Productivity and Collaboration

• Identity Management

• Infrastructure

• File and Data Management

• Print & Scan

Willingness to be assessed against  the requirements for SC clearance.

We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Our values are Purpose, Humanity, Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.

Person specification

Please refer to attached Job Description

Benefits

Alongside your salary of £54,358, Ministry of Justice contributes £15,165 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

How to Apply

Candidates must submit a CV and a Personal Statement.  Your Personal Statement should be no more than 750 words and should describe how you meet the following three requirements from the Person Specification:

• Ability to design and execute a wide range of testing techniques and communicate test results to both technical and non-technical stakeholders.

• You have good knowledge of relevant professional standards and practices, which may include architecture, continuous integration, automation and deployment, coding or scripting languages.

• A proactive attitude towards documenting software, business processes and incidents and see automated tests as living documentation.

Please note applications submitted without a Personal Statement will not be considered.

In Justice Digital, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:

• Leadership

• Communicating and Influencing

• Making Effective Decisions

• Changing and Improving

A diverse panel will review your application against the Person Specification above.

Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference.

Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.

A reserve list may be held for up to 12 months, from which further appointments may be made.

Terms & Conditions

Please review our Terms & Conditions which set out how we recruit and provide further information related to the role and salary arrangements.

If you have any questions, please feel free to contact recruitment@digital.justice.gov.uk

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.