About the job

Job summary

In this role you will have the space and scope to excel in coordinating governance, reporting and communication activities for the Head of Technology Services, and to cultivate and nurture meaningful connections with team members across Technology Services. The role sits in the Delivery and Service Management Team but supports the management team across the whole of DVSA’s Technology Services Team.

In the team you can take ownership of your work, while importantly being empowered to deliver. There are several functions that make up the team: Delivery Management, Service Delivery Management, Transition and Change, Process Improvement, and Business Relationship Management. The team currently consists of twenty members and is steadily expanding, yet it successfully preserves a close-knit team culture. Together, we emphasise a broader outlook to provide mutual team support rather than becoming siloed on “what’s mine”. You will find yourself in an open and welcoming team.

There’s never been a better time to join the DVSA.  

Our Digital-first vision  is supported by a clear strategy which allows our staff to develop and grow.   

Click to find out more the award-winning services we work on and what’s on offer for you, helping drive your career forward.  

Job description

Here is a summary of the key responsibilities of the role. Please see the job description for further details.

• Governance such as risk management, tracking team deliverables and actions, and organising team meetings.
• Reporting such as freedom of information requests and parliamentary questions.
• Communications such as producing the quarterly team cascade, intranet articles and screening incoming emails and responding.
• Assisting with team recruitment, onboarding, and coordinating training.
• Leading and acting as a role model for team members and colleagues in line with Civil Service values.

Additional info

This role can be based in Birmingham, Bristol, Newcastle, Nottingham, Oldham or Swansea where your presence at this location will form part of the working arrangements agreed with you. We operate a hybrid working model with the expectation that you will spend a minimum 60% on a DVSA site or on official business giving you greater flexibility about where and when you work. 

Person specification

Here is a summary of the kind of person who would thrive in the role. Please see the job description for details of the essential criteria for the role.

• We are looking for an organised and proactive individual, able to coordinate people and information to meet deadlines and provide a quality service across the team.
• You will need to have strong communication and interpersonal skills and enjoy working with people and building relationships.
• You will be able to lead on tasks, prioritise and deal with changing priorities, and make the most of available resources.
• You will have a good working knowledge of the Microsoft Office 365 suite of programmes, and be able to pick up new tools and champion them within the team.
• You will have strong writing skills, with the ability to tailor content to an intended audience, for example to produce presentations for the whole team, or freedom of information request responses.

Please take note that DVSA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. 

About Us 

The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. 

 

We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles. 

We’re working hard to:  

• Make roads safer 
• Improve services for our customers 
• Make road transport greener and healthier 
• Harness the potential of technology and data 
• Grow and level up the economy 

We’re committed to giving all our colleagues purpose, professionalism and pride in what we do. We work in supportive, diverse and inclusive teams where everyone is valued. You can grow, develop and progress, and make a real difference to society. 

We pride ourselves as being an employer of choice and welcome and encourage applications from everyone, such as ethnic minorities, women, disabled people and those who identify as LGBT+. 

To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work visit our Careers website.  

Benefits

• An environment with flexible working options where we encourage a great work-life balance 
• Exceptional pension with an employer contribution of an average of 27% 
• Generous Annual Leave - 25 days holiday, increasing by 1 each year of service, up to 30 
• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday  
• Latest IT and Tech devices  
• A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues 
• Excellent learning and development tailored to your role including paid apprenticeships up to Masters level
• Wide range of discounts schemes on high street names
• Employee assistance program for health and wellbeing 
• Cycle to work scheme and Gym membership offers
• For more information see visit our careers page 

 

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

How to Apply  

To apply for this role, you will need to provide your CV and a Personal Statement.

Please structure your Personal Statement (750 words) to provide detailed evidence of each of the following: 

• A time when you have been proactive, taken the lead on tasks, and anticipated needs.
• Your experience producing materials and tailoring content for a specific audience.
• How you have built relationships to create a workplace (or other) network.

Sift & Interview Dates  

The sift is due to take place from 02nd April 2024.

Interviews are due to take place w/c 08th April 2024.

This interview will be conducted via a video interview, details of which will be provided to you should you be selected for interview.   

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.  

The selection process will be designed specifically for the role. As a result, your assessment will include: 

• An interview 

You’re encouraged to become familiar with the candidate pack attached, as you may be assessed against any of the criteria recorded within. 

The Department for Transport recruits using Success Profiles. For each role, we consider what you need to demonstrate to be successful. 

This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.  

You can read more about Success Profiles here. 

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGComms@dft.gov.uk for assistance.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Pre-employment Checking

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.