About the job

Job summary

The first duty of the government is to keep citizens safe and the country secure. The Home Office has been at the front line of this effort since 1782. As such, we play a fundamental role in maintaining the security and economic prosperity of the UK. 

The Home Office leads on immigration and passports, refugee protection, counter-terrorism, policing, fire services, and crime and drugs policy. 

Digital Data and Technology (DDaT) enables the Home Office to keep the UK safe and secure by designing and building user-centred end-to-end services which support the Home Office’s priorities and vision. 

This is an exciting time to join the Home Office. You’ll have a chance to shape the future and support our mission to deliver exceptional public services that work for everyone. 

Our work is guided by these principles: 

• We put user needs first 
• We value delivery and outcomes over process 
• We work in the open. 

Our flexible working policy ensures a healthy work-life balance. We also nurture talent and offer a broad range of learning and development opportunities that will help you flourish in your role. 

We work hard to maintain a positive working culture and are committed to helping you fulfil your potential. We value diversity and provide an open, inclusive, and supportive environment to help you do your best work.  

You can keep up to date with our work on the Home Office DDaT blog 

Job description

The Migration and Border Technology Portfolio (MBTP) are an award-winning delivery partner in the Digital, Data and Technology (DDaT) directorate that drives digital ambitions, designs appropriate solutions and delivers digital services quickly and effectively, making a real difference in helping the Home Office achieve its ambitions to keep citizens safe and the country secure. 

This is an exciting time to join the team as we develop some of the most challenging and transformative technology projects the department has ever seen. You’ll get to work with fantastic people and have a major impact on some of the most critical systems and services in the UK in a high-profile area attracting huge interest from ministers, wider government, the media and the public. 

We value diversity and provide an open, inclusive and supportive environment to help you do your best work. 

Our Core Objectives are to: 

• Provide the most cost effective, proportionate, and suitable technical solutions to the business to meet their operational requirements. 
• Build, develop and maintain a technical delivery capability which will improve on efficiencies both for the business and their customers. 
• Help maintain and improve the operational output of the Business using proven technical products. 

As a Technology Delivery Manager, you will be expected to work with flexibility, selecting and applying appropriate delivery techniques dependent on the context and requirements of the project 

You will be required to work closely with the Product Manager to embed a product centric way of working that delivers value faster and helps to maintain a secure and resilient product. This may include working collaboratively with the Product Manager to set priorities for the product, deliver a quality change in accordance with the product road map and to contribute to continuously improving the product as it moves through its life cycle. 

You will also work with partners and colleagues in Home Office Commercial when contracts need organising and negotiating. 

You will be required to facilitate governance meetings and mechanisms and/or select the right people to join these discussions. 

You will be expected to mentor, coach or line manage junior members of the delivery community, sharing your experience and knowledge. 

You will work as part of a delivery team to deliver technical products within agreed timescales, to cost and quality standards. You will work with a variety of stakeholders, translating technical concepts and influencing where necessary. 

As part of the DDaT community, you will contribute to communities of practice to absorb and share knowledge and help to set good practise and standards. 

Due to the busy nature of this role, the successful candidate will be required to work full time hours and candidates should take this into consideration when submitting their application.

Person specification

Your main day to day responsibilities will be:

• Translating product road maps and features into an achievable delivery plan, considering the people and skills required to deliver and predicting milestones based on forecasts where possible. 
• Actively managing risks, issues and dependencies, acting on delivery data and identifying ways to mitigate risks. 
• Effectively engaging with and influence relevant stakeholders, translating technical concepts to non-technical stakeholders. 
• Using feedback loops, data analysis, and small experiments to iteratively improve the product or service. 
• Facilitating governance meetings and mechanisms, selecting the right people to join these discussions. 
• Assisting with the day-to-day ways of working in order to bring out the best in the team, developing understanding of how to facilitate appropriate team ceremonies. 

You will also carry out the following day to day activities:

• Making conscious decisions on trade-offs with quality, both in planning and delivery. 
• Taking the lead on the day-to-day ways of working in order to bring out the best in the team. 
• Providing support and guidance to Associate Technology Delivery Managers, in line with individuals’ needs. 

Essential Skills 

You’ll have a demonstrable passion for delivery with the following skills or some experience in: 

• Acting as the Delivery Manager for one or more projects through a complete Agile delivery life cycle. 
• Demonstrating communication skills and the ability to build relationships with both team members and stakeholders.
• Using your well-developed people skills to help create an effective team environment.
• Understanding of different delivery approaches and different phases of the delivery life cycle.
• Creating and maintaining delivery plans, highlighting forecasts/estimates and confidence levels.
• Using experience of technology delivery and technical practices to help translate technical concepts to non-technical stakeholders.
• Selecting and applying appropriate delivery techniques and adapt approaches to different phases of the delivery life cycle.
• Managing budgets and commercial supplier relationships. 

 Desirable Criteria 

Ideally you will also have the following skills or some experience in: 

• Working on the delivery of technology-based projects. 
• Engaging stakeholders within a complex, fast-paced environment. 
• Balancing multiple priorities and dealing with ambiguity. 
• A qualification in a recognised delivery methodology (e.g. Scrum, Lean Kanban, SAFe, Prince 2). 

Benefits

Alongside your salary of £41,600, Home Office contributes £11,232 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

As part of the application process, you will be asked to complete a CV and Statement of Suitability (Max Limit: 750 words) 

Further details around what this will entail are listed on the application form 

Please note your Statement of Suitability should concisely explain your motivation for applying for this role and offer evidence of how you meet the Essential Criteria as set out in the job advertisement. 

The sift will be held on the Statement of Suitability. 

The CV is for information purposes only and will not be marked. 

Candidates shortlisted will then be invited to an interview which will be Behaviour-based questions on all listed Behaviours in the job advertisement.

Sift and Interview dates

The sift will commence from week commencing 5th February 2024. 
 
Interviews are expected to take place from 26th February 2024. 

Interviews will be carried out remotely via video. 
 
We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates. 

PLEASE NOTE: Due to time constraints we may not be able to offer alternative interview date(s). It is therefore expected that candidates who are successful at sift stage will make themselves available during the above time frame given. 

Further information 

Please read the essential skills for this position carefully. We will only consider those who meet the listed requirement. 
 
If you have previously made an unsuccessful application for a role with the same essential skills and are not able to demonstrate how you have developed these skills since your last application please reconsider applying as your application is unlikely to be successful. 

For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice. 

Where business needs allow, some roles may be suitable for a combination of office and home-based working.  Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office.  Applicants can discuss any specific questions with the Vacancy Holder. 

We often have similar roles available at different grades. If a candidate is suitable for a similar role, or a lower grade than they have applied for, we may offer the candidate that role without the need to go through a further selection process providing the role has the same behaviours and essential skills 
 
A reserve list may be held for a period up to 12 months from which further appointment may be made. 
 
Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best. 
 
We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are Stonewall top 100 Workplace Equality Employer and a Social Mobility Foundation top 75 employer. 

We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences. We particularly welcome applications from women, people with disabilities and LGBT+ as they are currently under-represented in the Home Office at this grade level. Appointments will be made on merit on the basis of fair and open competition.

New entrants are expected to join on the minimum of the pay band. 

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. 
 
For further information please see the attached notes for candidates which must be read before making an application. 
 
Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details. 
 
Transfer Terms: Voluntary. 
 
If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks. 
 
Please see the attached list of Home Office acceptable ID documents. 
 
Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at here 
 
Reasonable Adjustments 
 
If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. 
 
If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
• Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section. 
 
Feedback 

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.