About the job

Job summary

We recognise the challenges that people with (multiple) protected characteristics may experience on the job market and in their career progression. We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible, and we hope to attract applications from underrepresented groups, including ethnic minorities, people with a disability, and people with gender diverse identities.  

Are you a Systems Specialist looking for your next challenge? Do you have experience in delivering ERP systems?

Do you want to help contribute to a strategy that aims to transform the employee experience for 450,000 Civil Servants?

If so, we’d love to hear from you!

 

DfT are on an exciting and ambitious journey to create a new Shared Services with HMRC and DLUHC. As part of the evolution to the future state, DfT implemented Concur and SuccessFactors Talent in 2021, and we are looking for a Systems Analyst to help support the platform as we continue our journey.

Sitting within the Shared Services Implementation & Performance Technical Team, working closely with the Systems Manager, you will have an exciting role and play pivotal part in the delivery and maintenance of our systems.

Working closely with stakeholders and customers from across the business, you will maintain, troubleshoot, and enhance our systems so that they are fit for purpose and stable as we move to our future state.

Job description

You will support the Systems Manager with the management and maintenance of our SuccessFactors and Concur landscapes, whilst acting as subject matter expert into the Unity Shared Services Programme when required.

• To provide expert support and guidance on the management of SuccessFactors and Concur to our users.
• Act as second line support, and trouble shoot issues with stakeholders.
• Support the continuous improvement and optimisation of the solutions.
• Manage support cycles and related patching activities, including testing and impact assessments, and building business cases with business stakeholders for additional features.

For an in depth view of the post, please view the attached Role Profile.

Person specification

About you

We are looking for someone with strong foundations that is keen to take the next step in their career.

We are looking for an individual with the knowledge and experience of maintaining and optimising systems, in a similar role.

You are a driven individual with good interpersonal skills, with the ability to build strong working relationships with a diverse range of internal and external key stakeholders.

You are a self-starter comfortable working independently, drawing on your initiative, with a willingness to problem solve and think outside the box.

You have the ability to deliver at pace and deal with conflicting priorities.

You have excellent verbal and written communication skills, with the ability to communicate technical information into easily understand information.

Additional Information 

A minimum of 60% of your working time should be spent at your principal workplace, although requirements to attend other locations for official business, or carry out detached duty in another DfT workplace, will also count towards this level of attendance. 

Benefits

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance. 

Find out more about what it's like working at the Department for Transport 

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

How to Apply 

As part of the application process, you will be asked to complete a CV and Personal Statement. Further details around what this will entail are listed on the application form.

Within your CV and Personal Statement (1000 words) please provide detailed evidence of your experience of the following: 

• Experience in building relationships with a diverse range of stakeholders
• Experience of maintaining and optimising systems in a similar role
• Experience of delivering at pace with conflicting priorities

Sift & Interview Dates 

The sift is due to take place w/c 29 April 2024.

Interviews are due to take place w/c 13 May 2024.

This interview could be conducted via a video interview, details of which will be provided to you should you be selected for interview. 

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates. 

The selection process will be designed specifically for the role. As a result, your assessment will include: 

• An interview 

You’re encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within. 

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGComms@dft.gov.uk for assistance.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Pre-employment Checking

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.