Systems Reporting Officer
UK Health Security Agency
About the job
Job summary
National Location: £30,473 - £37,215
Outer London Location: £32,469 - £39,532
Inner London Location: £34,463 - £41,478
This post attracts a non-pensionable Market Pay Supplement of £5,000 pro-rata, per annum, (this is in addition to basic salary)
To deliver a professional and expert systems and support service in order to optimise decision making and financial management across the agency;
Systems:
- Manage the systems controls and user support processes.
- Become an expert in specific E2E processes.
- Ensure that systems procedures and processes are fully documented.
- Support the development of systems including identifying requirements for external suppliers.
Data Management:
- Review system for data specific non-compliance and monitor data quality.
Intelligent Customer Function:
- Engage with stakeholders to identify opportunities for improvement
Location
The UK Health Security Agency (UKHSA) operates a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at one of UKHSA's locations (Birmingham, Leeds, Liverpool, and London). For certain roles, some additional flexibility may be possible, which will be agreed upon with the hiring manager based on individual requirements and business needs.
*Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available.*
Job description
As Systems Reporting Officer, you will report to the Head of Reporting and Senior Systems Reporting Manager, will be part of the team responsible for delivering a professional and expert systems and support service in order to optimise decision making and financial management across UKHSA.
Working within the Reporting team, the role of Systems Reporting Officer will deliver and support Real reporting tasks related to Oracle Fusion Cloud across all workstreams (Finance/Supply Chain/HCM). This will include assisting in designing and developing Dashboards/ Analytics and Insights for varied audiences. The post holder will also support the Improvement and Systems Support teams, to ensure new reports and releases are communicated to end users, training is provided where appropriate and materials updated.
To be successful in this role, you will have proven experience in working with Oracle Reporting tools such OTBI, OAC and FAW. You will have excellent communication and interpersonal skills, strong problem-solving and analytical skills, and the ability to work under pressure and meet deadlines.
If you are passionate about delivering high-quality reporting solutions to optimise decision-making and financial management across UKHSA, we encourage you to apply for this exciting opportunity.
Your main responsibilities will include:
- To provide systems application support to ensure rapid solutions are provided to end user problems.
- To provide information and reports to support decision making across the agency
- Provide advice on technical aspects of requirements into system development and integration, including requests for changes and deviations from specifications.
- Support in the development of support and training documentation and courses to ensure all users have up to date guidance and support.
- Assist with detailed analysis of requirements, to arrive at credible and coherent solutions.
- Liaise with multi-disciplinary teams, communicating technical concepts and complex issues clearly and accurately, and adapting communication style to suit the recipient.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.
Person specification
It is important through your application and Statement of Suitability of no more than 750 words that you give evidence and examples of proven experience of each of the essential criteria (for full details of all essential criteria please refer to the attached job description):
Essential
- AAT Qualified or CCAB “Certificate” level or equivalent HR or Reporting qualification or equivalent knowledge and experience.
- Educated to graduate level or equivalent knowledge and experience
- Experience of working in financial or workforce reporting role.
- Experience of working with Oracle Reporting tools (e.g., OTBI/BIP/OAC/FAW)
- Knowledge of administrative procedures, project management or information analysis
- Evidence of documentation (e.g., Functional/Technical specifications/Unit Test Documents)
Desirable
- SQL Knowledge
- Functional Knowledge of Oracle Fusion/Oracle E-business suite in the workstreams Finance/SCM/HCM
- ITIL Service Management (level 3/4)
- Agile Project Management
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Range of health and wellbeing support
Any move to UKHSA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at Childcare Choices , 30 Hours Free Childcare, Tax-Free Childcare and More , Help with Costs , GOV.UK
Things you need to know
Selection process details
STAGE 1 - APPLICATION & SIFT:
You will be required to complete an application form. This will be assessed in line with the full list of essential criteria as detailed in the attached job description – please do provide evidence of how you meet this. Your Statement of Suitability should outline your skills, experience, and achievements, providing evidence of your suitability for the role, with reference to the essential criteria (outlined in the person specification section).
You will also be asked to provide information within the ‘Employer/ Activity history’ section of the application form. This is equivalent to the information you would provide on a CV, setting out your career history.
If you are successful at this stage, you will progress to an interview.
STAGE 2 – INTERVIEW
This competition will involve an interview by video.
As part of the process, candidates will be invited to interview which will involve an in-depth discussion of your previous experience and professional competence in relation to the criteria set out in the Person Specification.
During the interview we will assess your Behaviours/Strengths/Ability/ Experience/Technical skills.
The Success Profiles framework will be used to assess and recruit the most suitable candidate. The following behaviours will be used at the interview:
- Delivering Pace
- Managing a Quality Service
- Changing and Improving
- Communicating and Influencing
Expected Timeline:
Advert close: 23:55hrs on 8th April 2024 – unfortunately, late applications will not be considered. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Interviews: TBD
Please note these dates could be subject to change.
Eligibility Criteria
Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants)
Nationality requirements
Appointments to roles within UKHSA will be made in accordance with the Civil Service nationality rules. These can be found at https://www.gov.uk/government/publications/nationality-rules This job is broadly open to the following groups:
- UK nationals
- Nationals of Commonwealth countries who have the right to work in the UK
- Nationals of the Republic of Ireland
- Nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
- Relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- Relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- Certain family members of the relevant EU, EEA, Swiss or Turkish nationals
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment.
Security clearance level requirement
Successful candidates must pass a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard. People working with government assets must complete Basic Personnel Security Standard checks.
For posts on UKHSA Civil Service terms and conditions, new entrants to the Civil Service are expected to start on the minimum of the pay band. For existing Civil Servants and roles advertised across government, the rules of transfer apply, i.e., level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive a 10% increase. Either case is determined by whichever is the highest.
Please Note
This role is to be appointed under Civil Service Terms & Conditions. Full details on the T&C’s are found https://www.ukhsa.reed.com/
Are you already a civil servant, or employed by a Civil Service Commission accredited public body? Please state home department on your application form.
Do you meet the nationality requirements for this post? https://www.ukhsa.reed.com/
Complaint process:
The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via email: Complaints1@ukhsa.gov.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website.
Feedback will only be provided if you attend an interview or assessment.
Security
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.