About the job

Job summary

This is an exciting time to join a growing Supplier Markets & SGB Commercial Team who are working to ensure that residents in high rise buildings across England feel safe in them now and in the future.

Do you have:

● Experience managing complex, high value, high profile and/or strategically important commercial activities specifically in relation to suppliers or system users in either in the public or private sector?

● A blend of stakeholder and supplier management experience i.e. segmentation of supply chain, governance, management of conflicting opinions/objectives etc…

● An ability to positively influence others, able to listen and course correct to deliver the best quality outcomes, and manage conflict to the point of resolution?

● An ability to monitor, maintain and manage system user requirements to meet cost, quality, time factors and able to define and implement user satisfaction metrics?

● Skills and experience in indirect leadership to drive commercial and professional excellence both internally and externally to the organisation?  

● A desire to make programme delivery measurable, efficient, and effective? Ensuring continuous improvement is at the heart of the user experience.

● The passion to work in one of the most dynamic, forward thinking & people focused. Driving the Government’s key social and economic policies, working across

programme and central portfolio teams e.g Finance, Procurement and wider commercial? 

If so… Then maybe this could be your next career move!

Building a strong Commercial Function in Government is at the heart of a far-reaching programme of Civil Service reform. We need amazing commercial talent in all Government departments; people who can manage our commercial portfolios, comprising our most complex and novel programmes and projects, whilst having the gravitas and depth of experience to develop systems and tools that can support key decision making.

The Government Commercial Organisation (GCO) is focused on being the best commercial function in the UK. 

This role will sit within the GCO but is based in our Department for Levelling Up Housing and Communities (DLUHC) commercial team delivering departmental objectives that supports communities across the UK to thrive, making them great places to live and work.

This role will be required to work closely with the Digital Market Place Operations Manager (see separate role advert).

You can find more about the DLUHC and its work here:

https://www.gov.uk/government/organisations/department-for-levelling-up-housing-and-communities 
https://www.linkedin.com/company/luhcgovuk 

Job description

This is an exciting opportunity to work within a dynamic, customer-focused team leading commercial engagement to implement and deliver a Digital Market Place that brings key remediation parties together, working with a: 

• Wide range of stakeholders, including service users, Ministers, policy officials, suppliers, and arms length bodies. 
• Number of workstreams including a high-profile, complex, strategic procurement and contract management. 
• Range of programmes operating at a portfolio level to identify and deliver system solutions that help drive remediation efficiency and effectiveness.

We have a Commercial Lead role on offer, reporting into the Head of Supply Chain Management & Strategy, working to support the Safer and Greener Buildings (SGB) Portfolio and associated delivery programmes. We are seeking an experienced commercial and supplier management professional to make a significant contribution to the Commercial Function’s role in advising and supporting the work the Department is doing within SGB, which has three main aspects:

1. Remediation: Identify high rise residential buildings that have unsafe constructional aspects and monitor and support their remediation.
2. Building Regulatory Review: Implement the changes identified in Dame Judith Hackitt’s Independent Review of Building Regulations that are needed to make the building safety system fit for purpose.
3. Net Zero: Implement building standards and corresponding measures supporting delivery of the Government’s target of net zero emissions by 2050.

This role will mainly focus on aspects 1 & 2 in the shorter term.

A flavour of the type, scale and stretch of the work that our SGB Commercial Team supports is included here;  

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1066636/April_2022_BSF_Registrations__prospectus.pdf 

https://www.gov.uk/guidance/remediation-of-non-acm-buildings 

https://www.gov.uk/government/publications/letter-from-dluhc-to-residential-property-developers-on-industry-negotiations 

You’ll play an important role in embedding, implementing and continuously improving an innovative digital Market Place that will help shape the future of the Commercial function and Portfolio within DLUHC. Please note that when you join the team, we will still be working to implement and refine the system and would look to draw on your expertise in this development phase in anticipation of transferring this product into Business As Usual (BAU) Operations. Within your area you’ll have a broad commercial remit as well as the freedom to manage a community of colleagues, supplier users and digital specialists to deliver and maintain this initiative.

Important information: If you are the successful candidate for this position and select London as your location you will need to undergo and obtain Counter Terrorist Check (CTC) to be able to take up the position due to office access in London.

Locations

The successful candidate(s) will be able to agree a contractual workplace from those locations listed in this advert. When selecting your location listed in this job advert please be aware that this will be your contractual base location with a requirement to spend a minimum of 60% of your working time in this organisational workplace. Your time spent on official duties at workplace locations other than your contractual office such as supplier, customer or partner locations required to perform your role is included in the 60% attendance. This requirement will however take into consideration any reasonable adjustments agreed upon appointment for people with a disability, flexibilities agreed for those with specific caring responsibilities, or other similar temporary flexibilities.

Person specification

• Support the set up and management of suppliers on a Digital Market Place
• Promote ongoing use of Market Place by freeholders and suppliers, including its evolution in response to feedback and data evidenced evaluation
• Maintain the industry standard threshold for accessing the Market Place and ensure that users are correctly tiered based on qualification criteria
• Act as a quality threshold referee with the authority to apply sanctions, drive dispute resolution (webmaster type role), and address appeals
• Able to extract, produce and present user and usage summaries for the benefit of senior stakeholders. Data and analytical skills/experience would be preferable
• Maintain Market Place governance and accurate information in terms of use through holding users and external bodies to account in displaying appropriate behaviours 
• Support Market Place design development (UX enhancements) including making sure required approvals are received
• Adopt and advocate agile methodologies:

• Adherence to digital / system delivery processes and the operations lifecycle. There are two clear phases A) design, build and launch, followed by B) operate and drive continuous improvement 

• Contribute to and deliver training, webinars, and lead user help desk activity

• Foster good relationships, collaborate and position industry within the workstream to take on long term responsibility for the running and maintenance of the Market Place

Benefits

As a valued employee of the Government Commercial Organisation (GCO), you will have access to all the benefits the centre has to offer; including flexible working, generous benefits, Career Coaches, Mentors, L&D, a Commercial College, active talent management and, most importantly, access to commercial projects that will far exceed the scale and complexity on offer elsewhere in the UK.

For existing Civil Servants:  For full details of the impact on any move across the civil service on your existing terms and conditions, please read the candidate pack.  Please note that any move across the Civil Service may have implications on your ability to continue to claim childcare vouchers. 

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Experience and Technical skills.

Please be advised that the Virtual ADC is taking place on 5th July and will require a full day's attendance. 

If you are invited to attend a virtual ADC, but for any reason are unable to meet the date outlined then please get in touch with the team at commercialresourcinghub@cabinetoffice.gov.uk as soon as possible. The ADC is booked and paid for in advance by departments, therefore it is only in certain circumstances we are able to accommodate alternative dates. 

Details of schemes available are attached in the advert.

For full details of our process, and a likely timeline, please read the explanation provided in the attached candidate pack.

Throughout our selection process, we will make decisions about your capability to do the job, based on evidence you provide against the essential criteria for the role which are detailed in the attached Candidate Pack.

Your application will be reviewed by a panel and should you be successful at sift we will invite you to attend a Virtual commercial Assessment and Development Centre (VADC). The panel will review results of the VADC and determine which candidates will go through to a subsequent final panel interview.

IMPORTANT: If you do not receive an acknowledgement of your application within 2 working days please contact: commercialresourcinghub@cabinetoffice.gov.uk

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.