About the job

Job summary

At the Driver and Vehicle Licencing Agency (DVLA), we encourage applications from everyone, particularly groups currently underrepresented in our workforce. We pride ourselves on the positive impact diversity has and promote inclusivity and equality of opportunity for all. Our recruitment process is anonymised, which means that your name, date of birth and other personal details will not be seen by the sift panel.  

Are you a self-motivated individual with a fantastic work ethic? 

Do you enjoy working collaboratively with colleagues? 

Would you like the opportunity to work in a role where no two days are the same?

If so, we’d love to hear from you!

Would you like to find out more about the role, and what it’s like to work at DVLA? If so, we are organising a familiarisation session where you can virtually 'meet the team' on Tuesday 13th February at 10am.

Please click here to book on.

Job description

The role sits in the Storage and Logistics area within the Commercial Directorate. You will support the Stores Team Managers and Team Leaders to assist in providing the day-to-day service for our Internal stakeholders. In this diverse and varied role, you will perform a range of tasks such as monitoring and managing stock, checking operating, mechanical equipment and providing logistic support including delivery and forklift driving duties.

You will need to be adaptable to support your team and others and display resilience when managing a fast-paced workload.

The work that you will be involved in can be physically demanding, so we do require a good level of fitness from you.

Responsibilities

Your responsibilities will include, but are not limited to:

• Adhering to guidance and direction from Stores Team Leaders. Supporting as required, all Storage and warehouse activities
• Providing assistance to Stores Team Leader in their duties as required
• Assisting with providing and maintaining an efficient and effective customer service to customers and stakeholders
• Checking and operating all mechanical handling equipment, machinery and other work equipment provided by the DVLA to facilitate the role complying with Health & Safety requirements
• Reporting and recording all accidents, incidents, near misses, damage or faults to any vehicle or equipment and advise the Manager’s office (Inc. traffic offences)

For more information about the role please see the attached role profile.

Additional information 

Please note that you will be required to undertake relevant training to obtain a fork-lift driving licence.

This role will require you to work on-site at one of our designated offices. There is a requirement for you to work across DVLA Main Site in Morriston, DVLA Swansea Vale and Ty-Felin.

Applications will be accepted from full time/part time/job sharers. Full time roles at DVLA consist of 37 hours per week. Part time and/or flexible working may also be available subject to the needs of the business. If you have a flexible or part time working requirement, you should contact the vacancy holder in advance of making an application to avoid possible disappointment later in the process should your desired working arrangements not be compatible with the requirements of the role. To contact the vacancy holder, please use the job contact details listed under ‘Contact point for applicants’. 

Person specification

You are someone who enjoys being part of a team, able to work confidently as an individual and closely with others to meet common goals.

You thrive on delivering a high quality of service to others, being able to deliver against set targets. You are someone who is passionate about delivering great customer service. You will need to be proactive, self-motivated and have a flexible attitude.

We strive to ensure that DVLA is a great place to work where everybody can be their true self, be treated with dignity and respect, and according to their individual needs. We have a number of staff network groups run by staff to support their colleagues. 

Due to the evolving nature of the business, vacancies can become available at any time. Therefore, this campaign may create a reserve list to fulfil demand if it arises which will be held for a period of 12 months. 

Benefits

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. 

• Best in class learning and development tailored to your role  
• An environment with flexible working options where we encourage a great work-life balance 
• Generous average employer contribution of 27%, depending on rate of salary and chosen pension scheme 
• 25 days holiday, increasing by one day each year up to 30 days pro rata 
• Access to the staff discount portal 
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff 

There are many more opportunities and great benefits of working at DVLA, visit our Careers website for further information.   

 

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

How to apply

As part of the application process, you will be asked to complete separate 250 word behaviour statements. Further details around what this will entail are listed on the application form.

You will be required to provide a 250 word statement on each of the following Behaviours from the Civil Service Behaviour Framework. Please tailor your statement to the indicators provided:  

Delivering at Pace

•  Always work with focus and pace to get the job done on time and to a high standard

 Working Together

• Proactively contribute to the work of the whole team and remain open to taking on new and different roles

Should a large number of applications be received, an initial sift may be conducted using the lead behaviour, Delivering at Pace. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to interview.

The sift is due to take place from Wednesday 21st February 2024.

Interviews will be held from Wednesday 6th March 2024. 

This interview will be conducted on site at DVLA, Swansea. Further details of which will be provided to you should you be selected for interview. 

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates. 

If invited to interview, this may consist of a range of question types. These could include questions around behaviours and how you would respond in any situation as well as specific examples of things you have done. 

The selection process will be designed specifically for the role. As a result, your assessment will include: 

•              an interview 

You’re encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within. 

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.  

For further information on Success Profiles visit our Careers website. 

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGComms@dft.gov.uk for assistance.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Pre-employment Checking

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.