About the job

Job summary

Joint Helicopter Command (JHC) HQ delivers aviation advice to formulate Military Strategy. Responsible for force preparation and generation to meet permanent and responsive tasks across the globe in accordance with Defence policy. 

We are recruiting for an Information Support Manager (ISM)to lead the Information Management (IM) Team and drive forward standard methodology. The successful candidate will have experience working within IM at a managerial level and developing cultures & practices across a varied workforce to exploit information. The ISM will be the lead on designing and delivering improved information management and exploitation processes. 

In return, we will fully support you and provide opportunities to further develop your technical skills and expertise with potential to work towards membership to the Chartered Institute of Library & Information Professionals. 

The position is advertised at 37 hours per week. 

Job description

The ISM Role is accountable for the delivery of accurate and timely information management solutions to the HQ that is in line with legislation and MOD policy, whilst ensuring value for money is achieved. As the ISM you will have line management responsibility for a small team of three other civil servants based at JHC HQ who the post holder will regularly interact with and proactively lead to ensure iHub outputs are complete and user expectations are handled effectively. 

They will have overall responsibility for the management of all Command iHub functions. The role includes supporting the assurance of IT matters across HQ and the providing of advice to promote a consistent and coherent approach to ways of working to improve the user experience and provide architecture that optimises JHC outputs. The post gives the opportunity for a daring and motivated candidate to carve out a multifaceted role advising the HQ on how best to exploit and utilise IT. 

Person specification

Key responsibilities include.  

Main Job Roles: 

a. Line management of 2 x SO3 posts, and 1 x ISA AO post in the JHC iHub. 

b. Act as the SME for IM for the JHC. 

c. Implementing and maintaining JHC IM Policy within the Command. 

d. Maintain and update the IM Directive and Business Continuity Plan. 

e. Production of the JHC IM/Information Exploitation (IX) annual plan. 

f. Develop an operational and non-operational IX culture and practices, building on IM capabilities. 

g. Oversee IT management procedures and allocation of JHC assets. 

h. Production and deliverance of IM/IX training and briefings for the HQ. 

i. Responsible for all iHub outputs. 

J. Act as the Data Protection Officer for JHC HQ.  

Mandatory training as per current Departmental policy; 
 
• Security Briefing – General Threat Briefing 
• Basic IT Security Training 
• Document Handling Training 
• Defence ISO e-Learning & Classroom Course 
• LSO Training 
• SharePoint User/Administration e-Learning 
• SSGMs e-Learning 
• Information Management Passport 
• Responsible for Information (RFI) 
• Counter Fraud and Corruption 
• Performance Management Training 
• Equality and Diversity 

Benefits

Alongside your salary of £35,290, Ministry of Defence contributes £9,528 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

Please note that it is essential that your personal statement is aligned to provide evidence that you have the knowledge and recent practical experience for each of the selection criteria in your application.  

Applications will be sifted on all Behaviours, but in the event of a significant number of applications, an initial sift will be conducted on the lead Behaviours: Changing and Improving, Leadership and Making Effective Decisions. In this instance the remaining elements will be tested at interview.  

At application and during interview you will be assessed against the following: 

Behaviours:  

Changing and Improving; Making 

Effective Decisions. 

Leadership:  

Communicating and Influencing:  

Developing Self and Others 

Managing a Quality Service 

Experience:  

• Experience of management (desirable).  

Technical Experience:  

• Experience of working within information management and implementing new policies (essential). 
• Working knowledge of information management and data protection legal and policy regulations (desirable).  

Application sifting is scheduled to take place on week commencing 30 Jan 23.   

Interviews will take place at JHC HQ, Andover at the start of February. A minimum of 5 full working days’ notice will be provided for interviews. We endeavour to stick to these dates, but these are subject to change around business needs. 

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk 

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical.

The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.