About the job

Job summary

Are you someone who enjoys working collaboratively with different business areas?

Can you encourage others to work towards a common goal?

Would you love to work somewhere, where your excellent decision making skills can make a difference?

If so, we'd love to hear from you!

Job description

The role holder is accountable for the management of the Driver Certificate of Professional Competence (Driver CPC), Drink-Drive Rehabilitation (DDR) and carriage of dangerous goods (ADR) schemes.

In particular, they will oversee the Agency’s accreditation of training delivered by approved providers, the quality assurance process to ensure that training standards are maintained, and the contract management of third-party service providers.

The role holder will have a detailed understanding of the policy context and legislative frameworks that in which the schemes operate. They will provide advice to senior colleagues and to the Department, as required and build effective relationships with stakeholders.

The role holder is accountable for the production of detailed product specifications, quality measures and standards which form part of the overarching National Standards and Training Accreditation service.

Responsibilities include, but are not limited to:

• Ensure self and team complies with DVSA (DfT) policies and statutory obligations by managing the team and performance to ensure quality service levels are met.
• Line manage a team and undertake required HR functions; oversee a budget and take responsibility for financial management; contribute to critical branch management responsibilities, including risk management, information assurance and ensuring required Governance.
• Define standards, quality expectations and service levels required.
• Ensure the contractors conform to departmental, statutory and regulatory obligations including information security and data handling, performance and delivery standards in a cost effective and efficient manner. 
• Ensure quality control checks are in place and carried out, with any irregularities investigated and addressed. 

For more information about the role and responsibilities please see the attached Candidate Pack.

Person specification

To thrive in this role, you are confident at expressing yourself and can do so in a clear and appropriate manner. You have excellent communication skills in varying circumstances, with the ability to successfully engage with stakeholder groups and build exceptional relationships. 

You will provide leadership to all direct reports to ensure that all strategic objectives are met and quality standards continue to improve.

You have experience of the interpretation of policy, design of products and implementation. You have experience of setting standards and producing supporting instructions, materials and guidance for operational teams. You have expertise in managing and assuring contractual performance and outcomes.

If not already held, there will be a development opportunity when in post to work towards the ISO 9001 Lead Auditor qualification or a similar qualification.

Additional Information

This role can be based in Bristol, Newcastle, Nottingham or Swansea, your presence at one of these locations will form part of the working arrangements agreed with you. We operate a hybrid working model giving you greater flexibility about where and when you work. Our expectation is that you will spend a minimum 60% of your time at your base location. Visits to other DVSA sites or work locations count towards this.

There will be occasional travel and overnight stays as part of this role. 

Please take note that DVSA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. 

About Us

The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. 

 

We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles. 

We’re working hard to:  

• Make roads safer.
• Improve services for our customers.
• Make road transport greener and healthier.
• Harness the potential of technology and data.
• Grow and level up the economy.

To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work visit our Careers website. 

Benefits

• An environment with flexible working options where we encourage a great work-life balance
• Exceptional pension with an employer contribution of an average of 27%
• Generous Annual Leave - 25 days holiday, increasing by 1 each year of service, up to 30
• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday 
• Latest IT and Tech devices 
• A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues
• Excellent learning and development tailored to your role including paid apprenticeships up to Masters level
• Wide range of discounts schemes on high street names
• Employee assistance program for health and wellbeing 
• Cycle to work scheme and Gym membership offers
• For more information see visit our careers page

 

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

How to Apply

As part of the application process you will be asked to provide a CV and Personal Statement. Further details around what this will entail are listed on the application form.

For your Personal Statement, please provide detailed evidence of the following:

• Your excellent communication and stakeholder management skills
• Your expertise in managing and assuring contractual performance and outcomes
• Your experience of setting standards and producing supporting instructions, materials and guidance for operational teams

Your personal statement will be limited to a maximum of 750 words.

The selection process will be designed specifically for the role. As a result, your assessment will include:

• An interview.

The sift is due to take place 29 - 30 July 2024.

Interviews are likely to be held week commencing 12 August 2024.

This interview could be conducted via a video interview, details of which will be provided to you should you be selected for interview.

We’ll try to meet the dates we’ve set out in the advert. But there may be occasions when these dates will change. We’ll give you plenty of notice of any important dates.

If you would like to find out more about what it’s like to work for DVSA and how to apply, we will be holding virtual sessions to find out more. Please click here to secure your place at one of our upcoming events.

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGComms@dft.gov.uk for assistance.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Pre-employment Checking

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.