About the job

Job summary

This position is based Nationally

Job description

Senior Project Support Officer

Location: National

Closing Date: 18th June

Interviews: w/c 1st July

Grade: SEO

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary:  London: £45,824 - £50,039, National: £39,868 - £43,535

Working pattern: Full-time, part-time, flexible working.

Contract Type: Permanent

Vacancy number: 87754

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

The Role

We’re recruiting for a Senior Project Support Officer here at Justice Digital, to be part of our warm and collaborative Strategic Initiatives team.

You will form part of a multi-disciplinary team responsible for the delivery of a range of outcomes in support of the wider Technology Services teams. You will play a key role within the team whose deliverables include;

• Identifying and documenting existing and future Technology, Service and Security landscapes and Strategies
• Identifying and preparing market ready requirements
• The development of Business Cases
• Supporting Commercial and Financial processes
• Supporting Service Design and Architecture
• The Transition of services from supplier to supplier or in-house
• Deployment of technology or services across the MoJ estate
• Exiting of services from incumbent suppliers
• Tracking and reporting on Finance forecast and spend
• Business and Stakeholder engagement and communication

To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025

Key Responsibilities:

• Provide administrative support including budgets, Risk and Issue management
• Support with project planning activities and the maintaining of plans
• Develop presentations and other supporting documentation
• Analyse data to inform and collate reports, and present information tailored to the audience
• Provide administrative support at meetings including taking minutes and tracking and following up on actions
• Manage complex diaries, scheduling meetings, workshops, and appointments
• Lead preparations for meetings and events
• Liaise with key stakeholders throughout the project lifecycle

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!

Person Specification

Essential

• A working understanding of Project Management.
• Strong communication, both verbally and in writing, at all levels.
• Demonstrable experience working with a range of key stakeholders, building effective working relationships both inside and outside of the organisation.
• Highly organised, self-motivated and able to deliver at pace.
• IT literate with good working knowledge Microsoft Word, PowerPoint and Excel.
• Prior experience in a support or administrative role; for example project support officer, diary manager, executive assistant, PA, office manager.

Willingness to be assessed against the requirements for BPSS clearance.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

 Benefits

• 37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
• A £1k per person learning budget is in place to support all our people, with access to best in class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms
• Staff have 10% time to dedicate to develop & grow
• Generous civil service pension based on defined benefit scheme, with employer contributions of 28.97% from April 1st 2024 (Contribution Rates)
• 25 days leave (plus bank holidays) and 1 privilege day usually taken around the Kings’ birthday. 5 additional days of leave once you have reached 5 years of service.
• Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
• Wellbeing support including access to the Calm app.
• Bike loans up to £2500 and secure bike parking (subject to availability and location)
• Season ticket loans, childcare vouchers and eye-care vouchers.
• 5 days volunteering paid leave.
• Free membership to BCS, the Chartered Institute for IT.
• Some offices may have a subsidised onsite Gym.

Person specification

Please refer to Job Description

Benefits

Alongside your salary of £39,868, Ministry of Justice contributes £10,804 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

How to Apply

Candidates must submit a CV and statement of suitability (max 750 words), which describes how you meet the requirements set out in the Person Specification above.

Candidates who do not submit both a CV and a separate statement of suitability will not be invited to interview.

Within your statement of suitability, please focus on demonstrating how you meet the following essential criteria (listed in the body of the JD) which are being assessed at the pre-sift or sift stages;

• Strong communication, both verbally and in writing, at all levels.
• Demonstrable experience working with a range of key stakeholders, building effective working relationships both inside and outside of the organisation.
• A working understanding of Project Management.

In Justice Digital, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:

• Changing and Improving
• Working together
• Communicating and influencing
• Managing a quality service

A diverse panel will review your application against the Person Specification above.

Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference.

Should we receive a high volume of applications, a pre-sift based on your prior experience in a support or administrative role; for example project support officer, diary manager, executive assistant, PA, office manager, will be conducted before the sift.

Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.

A reserve list may be held for up to 12 months, from which further appointments may be made.

Terms & Conditions

Please review our Terms & Conditions which set out how we recruit and provide further information related to the role and salary arrangements.

If you have any questions, please feel free to contact recruitment@digital.justice.gov.uk

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.