About the job

Job summary

This position is based nationally

Job description

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Senior Product Lead Identity and Access Management (IDAM)

Location: National*

Closing Date:18th March

Interviews: Week commencing 1st April

Grade: G7

Salary: National: £54358 - £61585 (which may include an allowance of up to £2517)

             London: £58847 - £66670 (which may include an allowance of up to £4828)

Working pattern: Full-time, part-time, Job share, Flexible working.

Vacancy number: 84958

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

The Role

We’re recruiting for Senior Product Lead for Identity and Access Management (IDAM) here at Justice Digital, to be part of our warm and collaborative End User Compute Services (EUCS) team.

The End User Compute Services team is part of Technology Services in Justice Digital, a modern and diverse workplace that promotes a healthy work-life balance and flexible working options.  They design, deliver and support the core infrastructure and systems that enable End User Compute Services and line of business applications for over 100,000 Ministry of Justice users across over 800 locations. 

Senior Product Leads manage multiple, complex and high-risk products, championing their delivery and continuous improvement, defining, owning and solving problems. They use their technical understanding, as well as knowledge of user needs and business goals to frame problems and set priorities. They are responsible for developing the overall vision for the product, engaging their teams and stakeholders in the development of that vision over time and managing a product through its life cycle.  They may line manage other staff and support their professional development as well as be involved in recruitment. 

These are exciting times at Justice Digital. We have a clear vision - to develop a digitally enabled justice system that works simply for its users - and we’re looking for enthusiastic, talented people to help us achieve it.

We’re making things better by building adaptable, effective services and making systems that are simple to use for staff and citizens. It can be challenging but it’s also important and rewarding.

As well as doing interesting work, we’re creating an environment that’s great to work in. We provide the opportunity to work with the latest technologies and offer brilliant training opportunities alongside support from expert colleagues. On top of that, you’ll find flexible working, an inclusive culture, and a place where your opinion is valued.

To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025

Key Responsibilities:

• Lead and develop a multi-disciplined team, coaching and instilling Agile and Lead practices, setting performance targets and ensuring KPIs are consistently achieved.

• Manage the development and delivery of multiple product strategies and roadmaps for complex and often high-risk product areas, acting as an SME with a deep technical understanding.

• Integrate multiple products and services, prioritising future requirements to create modern and efficient, enterprise-level IDAM solutions and services that deliver value for money and enable the Ministry of Justice to meet its operational objectives across the UK.

• Delivering high-quality results and decisions, within tight timescales whilst working under pressure and dealing with ambiguity.

• Develop and have a deep understanding of the product's life cycle, keeping abreast of industry and technical advancements and best practices.

• Develop and deliver continuous service improvements and work as part of a multi-functional team to create, refine and prioritise a product backlog of changes and enhancements.

• Discuss requirements with technical and non-technical audiences and champion the effective use of products to maximise investment.

• Own, maintain and publish all product documentation to good quality and standard, including business requirements and user stories.

• Building and managing effective relationships with stakeholders and third-party suppliers and sharing specialist knowledge to support the adoption of the service.

• Review operational ways of working and keep up-to-date progress records on activities.

• Working with internal teams and suppliers to identify resolutions to incidents and problem tickets and utilise this data to improve the product.

• Demonstrate a strong understanding of the most modern standards and practices, sharing with the wider team and the Justice Digital community.

• Work collaboratively with other areas of EUCS and Justice Digital.

The Senior Product Lead will work collaboratively with:

• All Service Owners

• Technical Architecture, Engineering and Service Operations teams

• Product Leads and Associate Product Leads

• 3rd party Service Managers, Project and Technical leads

• Senior Operations Managers within the EUC team

• Key MOJ stakeholders

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!

Person Specification

Essential

• Detailed technical knowledge of Microsoft technologies including Active Directory, Azure Active Directory (Entra ID), Single Sign-on, Multi-factor authentication, password complexity including biometrics, Admin accounts, secure connectivity to government applications, creations and deletions.

• Able to act as the subject matter expert for their area of technical specialism and be fully conversant with other complementary technologies and related products.

• Skilled in leading and managing multi-disciplined teams, championing agile working practices and continuous learning and development.

• You can identify, communicate, challenge and work within constraints.

• You can apply tools, terms and concepts in a variety of ways and be flexible, considering new ways of working and adapting to change.  

• You can use data and user research to underpin and evidence your strategic decisions.

• Excellent collaboration and partnership skills, with a proven ability to work as part of a wider technical leadership team.

• Excellent stakeholder management skills at all levels.

Willingness to be assessed against  the requirements for SC clearance

We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.

Person specification

Please refer to attached Job Description

Benefits

Alongside your salary of £54,358, Ministry of Justice contributes £15,165 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

How to Apply

Candidates must submit a personal statement (max 750 words) and CV which describes how they meet the requirements set out in the Person Specification above.

In Justice Digital, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:

• Communicating and influencing

• Working together

• Developing self and others

• Changing and improving

A diverse panel will review your application against the Person Specification above.

Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference.

Should we receive a high volume of applications, a pre-sift based on [Pre-Sift Criteria] will be conducted before the sift.

Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.

A reserve list may be held for up to 12 months, from which further appointments may be made.

Terms & Conditions

Please review our Terms & Conditions which set out how we recruit and provide further information related to the role and salary arrangements.

If you have any questions, please feel free to contact recruitment@digital.justice.gov.uk

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.