About the job

Job summary

As the UK’s regulator for the energy industry, Ofgem works on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe, affordable and environmentally sustainable energy supply. Record increases and volatility in global prices have put the energy market under severe strain, and pricing is the subject of intense interest from retail consumers, stakeholders and government alike.  

This is a career-defining opportunity to lead a digital portfolio and take our team to the next level. Tasked with managing a portfolio impacting on both retail energy suppliers and consumers, you will support a range of digital schemes within the Digital Delivery area. 
 
Regardless of which team you join, you will lead colleagues in delivering high-quality governance for projects and programmes. Using your background in project/programme/portfolio management, you will identify and secure resource needs, and relay complex issues to non-expert audiences. Working closely with stakeholders to manage their expectations and ensure they remain engaged, you will help us achieve our organisational goals. This role will involve portfolio management and performance reporting, including expertise on budget reporting and governance.  
 
You’ll be adept at using different programme/project management methods and have experience of managing a complex programme of work. It’s important that you can quickly build positive working relationships with different stakeholders in order to win trust and confidence and that you bring a proactive, structured and outcomes-focused approach to your work. 

Job description

As the UK’s regulator for the energy industry, Ofgem works on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe, affordable and environmentally sustainable energy supply. Record increases and volatility in global prices have put the energy market under severe strain, and pricing is the subject of intense interest from retail consumers, stakeholders and government alike.   

You will be someone who:  

• Thrives in a flexible fast-paced environment with a proven background of delivering benefits for consumers, communities, or society, in a role across a range of project management methodologies including waterfall and agile, digital transformation, commercial analysis, compliance and risk management.  
• Champions our culture of inclusion and encourages, supports, and celebrates the diverse voices and experiences of our colleagues, fuelling our innovation and ensuring we best represent the consumers and the communities we serve.  

It’s important that we are reflective of the consumers and communities that we serve, so we welcome candidates from all backgrounds, and especially those from underrepresented groups. While this is a full-time role, we will happily accommodate flexible working patterns and job shares, and we will provide you with a competitive benefits package. 

Person specification

Key Responsibilities  

• Manage portfolio performance reporting within a PMO function, portfolio or team setting.  
• Establish and maintain up-to-date delivery plans, identifying and managing milestones, creating visibility of key decision points and dependencies within the central planning tool.  
• Responsible for ensuring the organisation’s project management processes are followed and all required project documentation is maintained including having appropriate business cases and project initiation documents in place for the work being delivered.  
• Ensure there is a clear up to date picture of resources across the portfolio by maintaining the central Resourcing Tool.  
• Lead budget tracking and reporting across the portfolio.  
• Deliver accurate and timely reporting for senior colleagues, programme SROs and decision makers as required.  
• Ensure effective risk management and assurance processes are in place, and a drumbeat for the regular review of risk across the Portfolio feeding into and adhering to the central risk processes.  
• Overall responsibility for engaging with and providing information, as required, to the central PMO team.  
• Champion & validate use of PMO tools across the Portfolio including the Decisions Log & Action Tracker.  
• Actively engage with the wider Project Management and Delivery professional network to ensure sharing of best practice, building of capability, and promote continuous improvement.  
• Oversight of business support and administration support.   
• Deputise for the PMO Principal Team Lead when required.  

Essential Criteria 

• Experience of leading or managing a large project or programme or multiple projects, including planning and producing detailed delivery plans. (Lead)  
• Experience of performance reporting within a portfolio/PMO (Lead)  
• Have experience of managing and reporting on risks and issues within a project environment.  
• Ability to deliver and change direction in a fast-paced environment.  
• Ability to build effective relationships with a diverse range of internal and external stakeholders, building capability and confidence with the programme and projects.  
• Excellent organisational, written and verbal communication skills that effectively communicate complex issues to non-expert audiences with attention to detail.  
• Experience of a range of project management techniques, including agile and waterfall and/or a project management qualification   

Desirable Criteria 

• Experience of managing IT/digital projects or working within a digital portfolio.  

Benefits

Alongside your salary of £43,650, OFGEM contributes £1,234 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.

You will then be asked three questions in relation to your application.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.