About the job

Job summary

Within DDaT, Data Services & Analytics (DSA) is one of the most advanced data analytics centres in Government. DSA sits at the heart of the Home Office’s transformation into a data driven department.

DSA designs, builds and operates services that are critical in helping the department achieve its mission. In this role, you will be responsible for business-critical data analysis and data insight products used across the Home Office. Our success in this role depends on our ability to exploit the latest technologies to create leading-edge, world class solutions whilst ensuring they are secure and resilient.

As a Senior Outcome Technology Delivery Manager, you will coordinate across multiple delivery teams to deliver a business outcome of small-medium size and complexity. You will be expected to deliver to cost and quality standards, managing risks and dependencies across multiple teams, rather than acting as a dedicated member of a single product delivery team. You will also leverage supplier frameworks where necessary.

You will work with flexibility, selecting and applying techniques and tools from different delivery methodologies depending on the requirements of the business outcome you are working towards. You will use your experience of working in technology and / or a digital environment to get the best out of the delivery teams, gain consensus and drive continuous improvement.

A key part of your role will implement appropriate governance and reporting mechanisms for your cross-cutting deliveries, taking into account and complimenting any existing governance processes. You will have a focus on communications and engagement whilst understanding the needs of multiple teams and key stakeholders and facilitating timely decisions across multiple teams to ensure successful delivery.

You will work with multiple stakeholders across the organisation, including drivers of Home Office policy, members of the DDaT community and colleagues in Home Office Commercial where contracts need organising and negotiating. You will also be expected to contribute to DDaT and cross-government communities of practice to absorb and share knowledge and contribute to setting good practice and standards.

Due to the busy nature of this role, the successful candidate will be required to work full time hours and candidates should take this into consideration when submitting their application.

Job description

Your main day to day responsibilities will be:

• Taking insights from individual delivery plans to translate a product or service roadmap for an end-to-end outcome into a delivery plan, ensuring appropriate sequencing of the work across teams
• Implementing appropriate governance mechanisms to support complicated delivery, enabling timely decisions, and preventing governance duplication
• Delivering in line with the capacity and availability of various delivery teams, leveraging frameworks to find the right suppliers and budgeting effectively for additional resourcing needs if necessary
• Working with senior stakeholders across the business, translating technical concepts to non-technical stakeholders, and influencing Product Managers and data leads across multiple teams in order to achieve business outcomes
• Actively communicating and engaging to ensure business change elements of change are understood and considered within plans and implementation
• Ensuring quality is considered in all trade-offs and conversations in planning and delivery, understanding the potential impacts on quality of demands placed on product delivery teams
• Actively managing risks, issues, and dependencies across multiple delivery teams
• Managing budgets and spending, making recommendations on resources and team profiles
• Using feedback loops, data analysis and experiments to iteratively improve the outcome being delivered

You will also be expected to carry out the following day to day activities:

• Understanding of which elements of a delivery methodology would best work within a given context to deliver successfully

Person specification

Essential Skills

You’ll have a demonstrable passion for delivery with the following skills or strong experience in:

• Working with teams using Agile methodologies
• Ability to balance multiple priorities and coordinate across delivery teams to deliver value
• Working at senior leadership level across the organisation, establishing stakeholder networks and actively engaging other senior leaders
• Strong financial management skills in order to leverage budget and prioritise business needs
• Creating and maintaining an overall delivery plan that highlights forecasts/estimates and confidence levels, whilst taking into account multiple individual delivery plans
• Using experience of technology delivery and technical practices to help translate technical concepts to non-technical stakeholders
• Applying previous experience to identify, understand and analyse key metrics in order to improve team delivery
• Sufficiently understanding an organisation to identify the right people who can make the right decisions and at the right time, defining what good governance looks like within a delivery context
• Acting as the Delivery Manager for one or more delivery teams at the same time through a complete delivery lifecycle (prepare, deliver, improve)

Desirable Skills

Ideally you will also have the following skills or some experience in:

• Adapting approaches to different phases of the delivery lifecycle
• Understanding what good governance looks like and how to implement improvements
• Contributing to a Community of Practice
• Line managing Delivery Managers
• Programme/Portfolio delivery

Desirable Qualifications

• Additional certifications in delivery methods
• Certifications in related disciplines (e.g. BA, Product Owner, Product Manager, Relationship Manager)

Benefits

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%

Please find more information here - Benefits - Home Office Careers

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

As part of the application process, you will be asked to complete a CV and a Statement of Suitability (Max 1000 Word Limit). 

Further details around what this will entail are listed on the application form.

The Statement of Suitability should explain your motivation for applying to this role and offer evidence how you meet the essential criteria listed on the Job Specification.

The sift will be based on the Suitability Statement and CV.

If you are successful at this stage, you will be invited to interview which will be a blended approach consisting of technical skills and behaviours as listed in the advert.

At interview candidates will be required to deliver a brief presentation. You will have the opportunity to prepare prior to interview.

Further details will be provided closer to the scheduled interviews.

Sift and interview dates

The sift will take place from the 14th of February 2024.

Interviews are expected to take place from the 8th March 2024.

Please note interview will be carried out virtually using Microsoft Teams.

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.

PLEASE NOTE: Due to time constraints we may not be able to offer alternative interview date(s). It is therefore expected that candidates who are successful at sift stage will make themselves available during the above time frame given.

Further information

Please read the essential skills for this position carefully. We will only consider those who meet the listed requirement. If you have previously made an unsuccessful application for a role with the same essential skills and are not able to demonstrate how you have developed these skills since your last application please reconsider applying as your application is unlikely to be successful.

For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV.  A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.

A reserve list may be held for a period up to 12 months from which further appointment may be made.

We often have similar roles available at different grades. If a candidate is suitable for a similar role at a lower grade than they have applied for, we may offer the candidate that role without the need for them to go through a further selection process providing the role has the same Success Profiles behaviours and essential skills.

Where business needs allow, some roles may be suitable for a combination of office and home-based working.  Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office.  Applicants can discuss any specific questions with the Vacancy Holder. 

Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.

We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.

We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences. We particularly welcome applications from women, people with disabilities and LGBT+ as they are currently under-represented in the Home Office at this grade level. Appointments will be made on merit on the basis of fair and open competition.

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.

For further information please see the attached notes for candidates which must be read before making an application.

Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.

Transfer Terms: Voluntary.

If you are invited to an interview you will be required to  bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.

Please see the attached list of Home Office acceptable ID documents. 

Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

Reasonable Adjustments

If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. 

If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs
• Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.