About the job

Job summary

The National Crime Agency’s CEOP Education team aim to help protect children and young people from the threat of online child sexual abuse, reducing vulnerability factors to abuse, through a national education programme – CEOP Education (www.ceopeducation.co.uk).

The programme supports three key audiences: professionals, children aged 4 to 18, parents and carers, and aims to:

• Increase the knowledge of professionals working with children and young people in education settings, of online child sexual abuse (CSA).
• Increase children’s knowledge, skills and resilience, making them safer online and ensuring they know how to seek help when they need it.
• Increase the knowledge and capability of parents and carers to identify online CSA and support children and young people.

The team sits within CSA Threat Leadership in the National Crime Agency, and is a key part of the agency’s Protect response to the CSA threat. 

The programme focuses primarily on a preventative approach to tackling the threat, seeking to inform, support and educate children, young people and the adults around them.

Job description

As a Senior Education Officer, you will have significant experience of either working with children, young people, their families, or the wider safeguarding community. You will be a strong public speaker, with experience in training delivery or public speaking. 

The Senior Education Officer role requires someone with the skills and confidence to effectively line manage others. It also requires someone who can successfully manage projects; taking initiative to develop work-streams, build stakeholder relationships and manage competing demands.  

Please note; This role also requires some travel for the purposes of visiting schools, speaking events, and associated with the creation of educational materials.  

***To be considered, you will need to successfully complete SC Enhanced clearance before commencing the role.***

Person specification

As a Senior Education Officer you will be part of a small, dynamic team, sitting within CSA Threat Leadership at the NCA. 

The team deliver all aspects of the CEOP Education programme, meaning that responsibilities and skills are varied and broad. This includes creating educational resources from conception to launch; drawing on the latest research and intelligence to create proposals, managing commercial processes and supplier relationships, resource writing and design, through to comms and launch plans. 

This may also include a range of other in-house skills such as social media content creation, and writing blog posts, articles and resources. 

Senior Education Officer’s on the team hold line management responsibility and will be working closely day-to-day to support and oversee a minimum of one Education Officer. 

Other significant aspects of the Senior Education Officer role are delivering our two training courses (currently held online) – Understanding Online Child Sexual Abuse and CEOP Education Ambassador training. 

The role also requires taking on tasks ad-hoc and at pace, when required to support the Education Manager or wider work of the team. This may also include attending working groups, speaking at events or writing briefings. 

Desirable Criteria

• Line management experience.

In the event of a tie-break at interview, the panel will progress the candidate with the highest score in the leading technical criteria to determine merit order. If the leading technical criteria scores are still tied, the panel will then assess desirable criteria to determine merit order. If scores are still tied following the review of desirable criteria, then the panel will revert to sift scores to determine merit order.

Benefits

Alongside your salary of £41,347, National Crime Agency contributes £11,163 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

If you wish to apply for this vacancy, you must submit your application by 23:55 on Sunday 16th June 2024.

Sift Process 

You will be asked to complete a CV as part of the application process. Your CV should set out your career history including training and qualifications, with key responsibilities and achievements. Please ensure that each entry of your career history also has a few sentences outlining a description and the key elements of that role, and that you provide reasons for any gaps within the last two years. Please ensure the dates of any accreditations you are relying on are entered onto the CV. Experience criteria can also be assessed from CV.

• CV – Your CV will be used for reference only, and will not be scored as part of the recruitment process. 
• 4x Technical / Experience skills as outlined in the Person Specification above, via a 250 word Statement of Suitability per criteria. 

For further application guidance please visit https://www.nationalcrimeagency.gov.uk/careers/applying-and-onboarding

Once submitted your application will be acknowledged by the Government Recruitment Service.

Please note depending on the volume of applications a Longlist at sift may be conducted on following criteria:

• Experience of utilising project management skills to oversee an education or communication resource (For example, training, lesson resources, publications, websites or campaigns) from inception to launch, with proven successful outcomes.

Candidates must pass this criteria for their application to be progressed.

A panel will then assess your application to select those demonstrating the best fit for the role by considering the evidence you have provided against the criteria set out in the Entry Criteria section.

Failure to address any or all of these may affect your application.

Sift results are expected to be released w/c Monday 1st July 2024.

Interview Details 

You will then be asked to attend an interview in order to have a more in-depth discussion of your previous experience and professional competence. 

There will be one round of interview, and you will be assessed on the Behaviour and Technical criteria as listed in the Person Specification above. You will also be required to give a presentation on a pre-defined topic. The details of this will be provided to candidates successful at shortlisting.

Interviews will take place throughout July and August 2024 - locations to be confirmed. Please be advised that the type of interview (eg. virtual/face-to-face) may be subject to change and successful candidates will be notified of this prior to attending. However the interview is conducted, the interview criteria will remain as detailed within this advert.

The above sift and interview dates are an indicative timeline.

Should you be successful at sift but cannot attend on the interview date(s) listed the recruitment team cannot guarantee an alternative date. Please contact the recruitment team.

Full details of the assessment process will be made available to shortlisted candidates.

Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Any instances of plagiarism including copying of examples/answers from internet sources will result in a withdrawal of your application. Further action, including disciplinary action, may be considered in such cases involving internal candidates. Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all Civil Servants.

Interview Outcome 

Candidates will be alerted of the outcome of their interview via their CS Jobs Portal.  We will be retaining a candidate pool of successful applicants to draw from as vacancies arise for up to 12 months.

If your application is successful and we are unable to offer you a post immediately, you will be invited to join our reserve list. If over the next 12 months we are able to offer you a position, we will contact you as soon as possible. 

Once we make you an offer you will then go through our vetting and pre-employment checks processes.

All Appointments will be made in location merit order. 

Multi-Location

Where more than one location is advertised, candidates will be appointed in merit order for each location. You will be asked to state your location preference on your application.

Please be aware that you can be posted to any location that you put in your preferences. If you would only like to be posted to one location, please confirm one location only. If you are posted to a location that you have requested and you do not accept that location, you may not be offered another role.

Please note, only advertised location can be offered. Notes populated in a free text box will not be taken into consideration.

Near Miss

If you are not found appointable at the advertised grade you may be offered the lower grade role if you are considered to meet the skills, experience and behaviours for the lower level. The benchmark for appointing to the lower grade is set at the start of each campaign. All offers will be made in merit.

If you are found appointable at the higher grade but there are no positions available you may be offered an appointment at the lower grade.

Hybrid Working

Here at the NCA we have a hybrid working arrangement in place enabling officers to work a proportion of their role remotely. Eligibility and the degree of home working will vary depending on the requirements of the role. Further details can be discussed at offer stage.

Reasonable Adjustment

We are committed to ensuring our recruitment process is inclusive and accessible to all. As part of our application process you will be prompted to provide details of any reasonable adjustment to our recruitment process that you may need. If you have a disability or long-term condition (a physical or mental impairment that has a substantial and long term effect on your ability to carry out normal day-to-day activities, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via ncarecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Inclusion and Accessibility

We are proud to be an inclusive, equal opportunities employer. As a Disability Confident Leader we are committed to ensuring that all candidates are treated fairly throughout the recruitment process. For details of the available group please visit https://www.nationalcrimeagency.gov.uk/careers/benefits-and-support

In order to monitor the effectiveness of the National Crime Agency’s Diversity & Inclusion strategy, the NCA require certain personal details about you on submission of your application. Please note that this will be treated in confidence and will not impact your application. You will be asked to complete an E-consent survey asking for permission to share this data with the NCA to be used for statistical/monitoring purposes only, refusal of consent to share the information will not impact your application.

If you are experiencing accessibility problems with any attachments on this advert, please contact ncarecruitment.grs@cabinetoffice.gov.uk

Additional Information 

• The NCA is a 24/7 organisation, and working patterns must support business requirements. Some roles may require you to respond at short notice or outside of core hours.
• Individuals will be required to undertake and pass a substance misuse test as part of pre-employment checks.
• Successful candidates may be required to undertake a medical. If required, the medical will take place in either London or Warrington. Unfortunately, travel costs will not be reimbursed.
• If you are an internal candidate who has passed interview but is undergoing an internal investigation or have a written warning in place preventing a post move you may not be able to be posted until this investigation is concluded or restriction lifted. You will remain on the reserve list for a max of 12 months.

VETTING REQUIREMENTS SC

All security clearances require you to provide evidence of your UK footprint where you have been physically present in the UK.

The requirement for SC clearance is to have been present in the UK for at least 3 of the last 5 years.

Failure to meet the residency requirements will result in your security clearance application being rejected.

If you require SC clearance you will need to provide evidence of the below requirements.

Checks will be made against:

• Departmental or company records (personnel files, staff reports, sick leave reports and security records)
• UK criminal records covering both spent and unspent criminal records
• Your credit and financial history with a credit reference agency
• Security Services records

For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting

We encourage all candidates to visit the NCA careers page for further information please visit https://www.nationalcrimeagency.gov.uk/careers

If you have any specific queries about the role that are not covered by the candidate pack, please contact:

ncarecruitment.grs@cabinetoffice.gov.uk

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.