About the job

Job summary

At the Driver and Vehicle Licencing Agency (DVLA), we encourage applications from everyone, particularly groups currently underrepresented in our workforce. We pride ourselves on the positive impact diversity has and promote inclusivity and equality of opportunity for all. Our recruitment process is anonymised, which means that your name, date of birth and other personal details will not be seen by the sift panel.  

Are you an experienced line manager with proven ability to lead a team of Data Analysts?

Do you have in-depth understanding of the lifecycle of analytical projects?

Would you like to join a team of highly-skilled professionals in a reputable organisation?

If so, we would love to hear from you!

Job description

As a Senior Data Analyst, you will lead a team of 9 people and use your technical expertise to quality assure analytical projects.

You will collaborate with stakeholders on critical strategic projects, working particularly closely with colleagues in Information Technology Services (ITS) and other technical teams.

Contract management is a key element of this role. For instance, you will manage the socio-demographic data contract, procuring data and undertaking analysis which will categorise the UK into segments in various ways depending on each supplier of that data.

You will work on analytical projects from beginning to end, ensuring high standards are consistently maintained throughout the process to deliver the best outcome. You will produce reports for customer service measures and the agency’s business plan.

You will join a highly engaged team of skilled professionals. This is a busy, high-profile role that will have a significant impact on the services provided by the DVLA. The role offers the opportunity to grow an area and its scope of responsibilities, driving change and supporting the agency’s strategic aim of maximising results of evidence-based decision-making.

Understanding the needs of each team member, you will also be required to mentor, coach and develop the team to maximise their potential, driving engagement through involvement and inclusion.

Responsibilities

Your responsibilities will include but will not be limited to: 

• Driving a full, comprehensive work programme by planning, designing and evaluating high quality analysis projects that support the design, development and continuous improvement of DVLA services.
• Working collaboratively with internal and external customers and stakeholders including operational leads, Service Management, and IT specialist roles/squads to deliver projects such as Management Information and Business Intelligence (MIBI), utilising Agile methodologies.
• Understanding the different phases of product delivery planning and running analysis, contributing to decision-making, utilising project management tools such as JIRA and Confluence.
• Ensuring self, team, agency peers and talent pools are fully aware of, and maximise, relevant data models, tools, sources and methods, that deliver repeatable data processing, comparisons, in a professional, easy to digest narrative, supported through appropriate development opportunities.
• Leads colleagues to undertake socio-demographic profiling to further the understanding of users and customers to provide additional insight and make recommendations for improvements.

For further information about the role please see the attached role profile.

Additional Information  

Applications will be accepted from full time/part time/job sharers. Full time roles at DVLA consist of 37 hours per week. Part time and/or flexible working may also be available subject to the needs of the business. If you have a flexible or part time working requirement, you should contact the vacancy holder in advance of making an application to avoid possible disappointment later in the process should your desired working arrangements not be compatible with the requirements of the role. To contact the vacancy holder, please use the job contact details listed under ‘Contact point for applicants’. 

This role will be based in Swansea, and we will be operating a hybrid working model that allows you to work between home and on-site giving you greater flexibility about where and when you work, subject to business needs and this also allows for ongoing support, development, and collaboration with colleagues. 

Therefore, the expectation is that you will spend a minimum of 60% of your working time based at your principal workplace (DVLA). We would encourage you to discuss the working arrangements for this role with us during the recruitment process. 

Person specification

You are an experienced technical leader with the ability to support and motivate your team to achieve their potential and deliver fantastic results. You will have managed a team in the area of data analytics and be confident leading projects involving analysis of large data sets, including socio-demographic analysis.

You will have a passion for data along with knowledge and an understanding of analytical concepts and the lifecycle of projects.

To thrive in this role, you will be an excellent communicator, with the ability to adapt your style and present complex information in clear and concise terms for a variety of audiences, including technical and non-technical colleagues.

You demonstrate strong organisational skills with the ability to manage multiple tasks, and can prioritise and delegate appropriately in order to achieve objectives and meet deadlines.

You are confident with providing constructive challenge and offering alternative suggestions and solutions.

We strive to ensure that DVLA is a great place to work where everybody can be their true self, be treated with dignity and respect, and according to their individual needs. We have a number of staff network groups run by staff to support their colleagues. 

About Operational Delivery Profession 

 

Operational Delivery Profession (ODP) is the largest and most diverse professional community across the Civil Service. Many of us will have an association with several professional communities or specialisms, ODP applies to all public facing roles / or a role that is primarily aligned to supporting the work of those with public facing roles. All critical to the delivery of UK public services. 

Due to the evolving nature of the business, vacancies can become available at any time. Therefore, this campaign may create a reserve list to fulfil demand if it arises which will be held for a period of 12 months. 

Benefits

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. 

• Best in class learning and development tailored to your role  
• An environment with flexible working options where we encourage a great work-life balance 
• Generous average employer contribution of 27%, depending on rate of salary and chosen pension scheme 
• 25 days holiday, increasing by one day each year up to 30 days pro rata 
• Access to the staff discount portal 
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff 

There are many more opportunities and great benefits of working at DVLA, visit our Careers website for further information.   

 

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

As part of the application process, you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form.

For this role you will need to submit a CV and personal statement of up to 1000 words.   

For your CV and personal statement, please provide detailed evidence of your experience of the following essential criteria:   

• Leading a team in the area of data analytics
• Communicating complex technical information to a variety of audiences
• Project management throughout the entire lifecycle

Click here for further guidance on writing a CV and personal statement. 

The sift is due to take place on 23rd April 2024.

Interviews will be held week commencing 6th May 2024.

This interview will be conducted face to face at one of our designated offices, details of which will be provided to you should you be selected for interview. 

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates. 

If invited to interview, this may consist of a range of question types. These could include questions around behaviours and how you would respond in any situation as well as specific examples of things you have done. 

The selection process will be designed specifically for the role. As a result, your assessment will include: 

• An interview 

As part of the technical element for this vacancy, we will be assessing against the Government Digital and Data Profession Capability framework, please see attached.

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.  

For further information on Success Profiles visit our Careers website. 

Please take note that DVLA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. 

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGComms@dft.gov.uk for assistance.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Pre-employment Checking

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.