About the job

Job summary

Please refer to job description

Job description

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Senior Business Change Lead (Grade 7)

About the Department

MOJ is one of the largest government departments, employing around 70,000 people (including those in the Probation Service), with an annual budget of approximately £9 billion. Each year, millions of people use our services across the UK - including at 500 courts and tribunals, and 133 prisons in England and Wales.

What we do

We work to:

• Protect the public from serious offenders and improve the safety and security of our prisons.
• Reduce reoffending.
• Strengthen the justice system and deliver swift access to justice.

We are also responsible for the following parts of the justice system:

• courts
• prisons
• probation services

We work in partnership with other government departments and agencies to reform the criminal justice system, to serve the public and support the victims of crime. We are also responsible for making new laws, strengthening democracy, and safeguarding human rights.

Security and Information Group

MoJ’s Security and Information Group provides the fundamental building blocks for enabling the Ministry of Justice to deliver its vital services to society securely. We are a highly skilled team of experts working collaboratively across the department, the wider Government Security Group in Cabinet Office, the Public Sector Fraud Authority and other partners to enable the MoJ to function securely, lawfully and transparently. Our key priorities are to deliver against security standards, counter fraud standards and legislative requirements; to identify, manage and mitigate MoJ’s security, data protection, information and fraud and corruption risks, and to provide assurance against those risks. Part of our mission is to up-skill the department so that security and counter fraud becomes second nature to our people and partners.

Our Vision

We want the MoJ to be an organisation where security, information and counter fraud matters are everyone’s responsibility, and it is embedded into the culture of the MoJ. We aim to work with teams and upskill them on how to protect themselves, their customers and their data.

Our Mission is to:

• Enable the whole of the MoJ to function securely, lawfully and transparently.
• Set standards, policies, guidance and training on security and information matters for MoJ’s people and partners.
• Identify, manage and mitigate MoJ’s security and information risks and provide assurance against those risks.
• Deliver information management services to the public and MoJ staff.

Further information can be found at https://www.gov.uk/government/organisations/ministry-of-justice

Job Profile

Job Title / Group / Directorate

Senior Business Change Lead, Information Services Division, Security and Information Group

Reports To

Head of Information and Records Management Strategy and Delivery and Departmental Records Officer, with activity management from the Head of Digital information and Records Management Delivery

Location & Terms of appointment

This is a permanent post which could be London or National based with a need for reasonable travel to ISD/MoJ locations. Hybrid working arrangements can be considered, and it is expected that the role holder will attend the office at least twice a week and be prepared for this to increase.

Salary and grade

This is a Grade 7 post. 

New entrants to the Civil Service will be expected to join on the minimum of the pay range.

Existing Civil Servants will have their salary calculated in accordance with the Department’s pay on transfer / pay on promotion rules.

Security Clearance: SC

Post type: Permanent

Working pattern: Full time; part time, part time/job share, and flexible working may be considered

Interviews: To be confirmed at a later stage but will be face to face.

Background

MOJ’s Information Services Division’s (ISD) ensure the right information is provided and accessible to the right people at the right time securely, swiftly and compliantly and to drive trust in MoJ’s services. This is achieved through responding to information requests, managing the MoJ’s information, corporate records and preserving its historic record.

ISD does this by:

• Providing excellent information and records management services to all its customers and stakeholders.
• Enabling or directly providing the right access to the right information at the right time and in compliance with legislative timescales.
• Providing confident and accurate advice, guidance, comms or training in information management, access, retention, and deletion.
• Introducing technology to transform and improve access to information and the services we provide.

The advertised role is pivotal to ensuring that the department continues to strive for information management excellence.

Role Purpose

Information management is the process of looking after information through its lifecycle (including creating it, accessing and storing it so that it can be found quickly and easily, sharing it appropriately and then either deleting it or preserving it when we don’t need it anymore). Good information management ensures that the right information is available to the right people at the right time.

Information Wise is the MoJ wide strategy to improve the way we all work and make our jobs easier. By being Information Wise, we will spend less time searching for files and more time on the things that matter the most.

The strategy sets out two strategic objectives:

• Grow and embed an Information Wise culture across MoJ aligned to our values and priorities.
• Maximise the use of our technology

The strategy will help everyone improve the way we look after our files, document, and records and create a better culture of information management, by sharing clear guidance, improving processes, and making the most of technology.

ISD seeks to implement digital information management governance within the MoJ to help us understand what information we have and where it is located, enable enhanced compliance with information management legislation and drive improved information security

The Digital Records Roadmap (DRR) project is the key delivery vehicle for this change. As the Senior Business Change Lead you will be a key part of the leadership team driving this change. You will be instrumental in preparing and leading the department’s readiness for the rollout of digital tools improving our MS365 capability and enabling business process and cultural transformation through modernising information management practices across the MoJ’s MS365 platform.

This role will give you a fantastic opportunity to work closely with senior stakeholders at the heart of innovative change across a large and complex organisation. You will lead the business change management engagements with MoJ business areas, across the DRR, including oversight of key stakeholder relationships, thereby ensuring its intended outcomes and benefits are achieved.

You will work closely with: the MoJ Departmental Records Officer, the Senior Project Manager DRR, Head of Records Transformation, wider ISD senior leadership team, MoJ Justice Digital and network of Information Assurance leads across MoJ. This is a great opportunity to join a dynamic team and leverage evolving technologies to enhance information management standards and drive business change and efficiency within the Ministry of Justice.

Main Activities / Responsibilities

Leadership and delivery

• Provide visible and effective leadership, lead the business change management activity across ISD teams to deliver the information wise strategy benefits and outcomes.
• Develop clear vision and standards for each project and use and champion the use of best practice business change management standards, tools and processes. Build strong networks across MoJ to assess and understand the impact on stakeholders to improve the likelihood of their adoption of the change.

Stakeholder engagement

• Build strong relationships the wider MoJ community and with third party suppliers (where applicable).
• Managing communications with stakeholders, meeting with them regularly to make communication easy and transparent regarding project issues and decisions on services.
• Effectively manage a broad pool of senior stakeholders from across the business, securing their buy-in and input to Programme plans and deliverables to ensure successful delivery and transition.

Change management

• Lead the creation of the required Business Change products for the project, ensuring products are used appropriately by the Project Manager / the business.
• Establish and maintain the change plan for the portfolio and programmes and provide input into the overall Portfolio and Programme Plans.
• Identify, qualify, and update the business readiness criteria before implementation.
• Report on the tracking of these to ‘approve/refuse’ go-live.
• Work in partnership with the ISD senior leadership team and project managers and stakeholders to plan benefits realisation as part of all Business Change activities.
• Lead the assessment of likely impact of change on MoJ’s Executive agencies, business groups and functions and their performance, ensuring mitigating and preparatory interventions are implemented.

Other duties

Other work commensurate with grade, as and when required. This post will also have direct line management responsibility for 1 x SEO Business Change Manager.

Person Specification

Essential experience

• You will have exceptional stakeholder engagement and relationship management skills as you be working with colleagues across MoJ to ensure they take the relevant steps to be compliant with the information management processes, policies and You will also have experience of working directly with senior stakeholders and of holding regularly engagement with them and their teams and providing them with high-quality updates on implementation progress and assurance of compliance.
• You will also have proven experience of developing tailored communications and engagement products to raise drive engagement and business change setting out action that everyone will need to take.
• You will also have a successful track record of developing other project artefacts such as a stakeholder engagement strategy and communications plan, business change project plans and RAID logs. It is therefore essential that you have project management and stakeholder engagement skills and experience of successfully delivering tangible improvements and positive change.

Desirable experience:

• Experience of Policy implementation in a large-scale
• Experience of Information or records management including digital records management transformation in the MS365 environment.

Essential skills

• Change Planning: Establish and maintain the change plan for the project and provides input into the overall Project Plan
• Business readiness: Identify, qualify, and update the business readiness criteria before implementation. Report on the tracking of these to 'approve/refuse' go-live to the Project Manager.
• Stakeholder management: Identify, classify, and update stakeholder engagement plan. Lead stakeholder engagement on project to ensure it meets Business Change requirements. Point of contact for senior stakeholders.

Desirable qualifications

• Managing Successful Programmes Practitioner, or
• APMG Change Management Practitioner, or
• APM Project Management Qualification, or
• APM Chartered Project

Behaviours:

Key behaviours which will be assessed for the role include:

• Changing & Improving
• Delivering at Pace
• Communicating and Influencing
• Leadership

Application

CV (maximum of two A4 pages) and a statement of suitability covering the person specification including each of the listed behaviours, the experience, skills and qualifications – the statement should be no more than 1000 words.

Behaviours and strengths will be tested at interview stage.

Your application will be reviewed and sifted against the Person Specification above by a diverse panel. Successful candidates who meet the required standard will then be invited to a 1-hour panel interview, preferably held in person.

Further information on Success Profiles and the required standards for this post (Level 4) can be found at:

https://www.gov.uk/government/publications/success-profiles

A Merit List of applicants meeting the required criteria may be kept for up to 12 months.

If you are interested in applying for this role or would like to speak to someone about it then please contact Melinda Molnar, Information Services Division, by emailing melinda.molnar@justice.gov.uk.

Further Information

Please review the following Terms & Conditions which set out the way we recruit and provide further information related to the role.

If you have any questions, please feel free to contact melinda.molnar@justice.gov.uk.

Person specification

Please refer to job description

Benefits

Alongside your salary of £58,847, Ministry of Justice contributes £16,418 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.