About the job

Job summary

This position is based nationally

Job description

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Senior Business Analyst

Location: National

Closing Date: 17th March

Interviews: w/c 1st April

Grade: Grade 7

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary: London: £58,847-£66,670 (which may include an allowance of up to £4,828). National: £54,358-£61,585 (which may include an allowance of up to £2,517).

Working pattern: Full time, part time, flexible working, job share

Contract Type: Permanent

Vacancy number: 84934

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

The Role

We’re recruiting for a Senior Business Analyst here at Justice Digital, to be part of our warm and collaborative Technology Services team.

We use cutting-edge agile software development approaches to make rapid but meaningful improvements to public services that live up to the unique challenges of MOJ's responsibility to society.

As a Senior Business Analyst, you will have a good understanding of the enterprise arena and work across multiple services. You will contribute to the development of best practice and lead activities for their community of practice (internally and across government) for over 100,000 Ministry of Justice users across over 800 locations.

The role will be involved in researching and documenting business needs, processes, data and requirements to provide clarity to project teams. It will also work with business stakeholders and product owners to agree pragmatic approaches to change by following a phased incremental delivery of releasable products using a prioritised backlog of functional, non-functional and technical requirements that will adjust as each phase is delivered.

The Senior Business Analyst will work collaboratively with the Product Leads to provide assistance and support to the Service Team and key stakeholders that are responsible for the end-to-end services of the following operational service areas: 

• All Service Owners

• Senior Operations Managers and Product Leads and within the EUC team

• MOJ Technical Architecture and Service Operations teams

• 3rd party Service Managers, Project and Technical leads

• Key MOJ stakeholders

To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025

Please note: We have a number of roles available, if you are not successful in this campaign, you may be offered a lower grade role (SEO).

Key Responsibilities:

• Lead a team of Business Analysts instilling best practice and ensuring KPIs are consistently achieved.

• Work with the business areas and business stakeholders to identify, capture and analyse the existing landscape and future technology requirements, this includes ensuring business requirements are met throughout project cycles.

• Work with the project team to manage the high- and low-level designs.

• Identify the opportunities and potential risks associated with business changes and reflect in detailed build requirements.

• Identify and recommend the required build, system, process and technology requirements in order to provide appropriate business requirements and inform business cases and the commercial tender process.

• Demonstrate the value of proposals to the business areas through creating and presenting proposals.

• Produce written requirements documentation including reporting on findings to support the commercial tender process, business cases and to present to stakeholders when necessary.

• Ensure test and reporting plans are made and processes are created to evaluate the impact of the changes suggested, including taking responsibility for overseeing and reporting on this evaluation.

• Write user stories with acceptance criteria and maintain a backlog of work.

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!

Person Specification

Essential

• Recognised Business Analysis certification such as BCS/ISEB or have attended a formalised Business Analysis course.

• Experience as a Business Analyst in a technology environment.

• Comfortable with project management tools such as: Service Now, JIRA/Confluence/Google Docs/Power BI along with a good understanding of the varying technologies, platforms and operational models.

• Experience in driving requirements workshops to understand the customer business and operational outcomes.

• Excellent customer facing skills including senior stakeholder management.

• Investigates problems and analyses options for new and existing services whilst providing recommendations to solutions. Works with stakeholders to identify objectives, opportunities, and potential benefits available.

• Analyse current services and processes and identify and implement opportunities to optimise these. Helps to evaluate and establish requirements using relevant techniques such as gap analysis.

• Responsible for elicitation of requirements. Facilitates setting of business priorities for change initiatives of medium complexity. Manages and implements requests for changes to baseline requirements.

Willingness to be assessed against  the requirements for SC clearance.

We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.

Person specification

Please refer to attached Job Description

Benefits

Alongside your salary of £54,358, Ministry of Justice contributes £15,165 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

How to Apply

Candidates must submit a CV and a Cover letter (max 750 words), which describes how you meet the requirements set out in the Person Specification above.

In Justice Digital, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:

• Communicating and influencing

• Making Effective Decisions

A diverse panel will review your application against the Person Specification above.

Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference.

Should we receive a high volume of applications, a pre-sift based on ‘attainment of a recognised Business Analysis certification such as BCS/ISEB or attendance of a formalised Business Analysis course’ will be conducted before the sift.

Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.

A reserve list may be held for up to 12 months, from which further appointments may be made.

Terms & Conditions

Please review our Terms & Conditions which set out how we recruit and provide further information related to the role and salary arrangements.

If you have any questions, please feel free to contact recruitment@digital.justice.gov.uk

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.