About the job

Job summary

The Public Sector Fraud Authority (PSFA) is responsible for working with departments and arms-length bodies to better understand and reduce the impact of fraud against the public sector. Working in the PSFA is an opportunity to make a difference to the taxpayer by improving how the public sector deals with fraud. This can reduce the cost of public services and drive fairness in society. Working in the PSFA offers access to a wide range of stakeholders across government and the opportunity to work with various sectors in a high profile policy area with high media, parliamentary and ministerial interest.

The activities led from the PSFA includes developing policy, delivering operational units and programmes of work, setting standards to prevent, deter, disrupt and discover fraud. It covers all fraud - including all Government payments, services and income.

The PSFA is part of the Cabinet Office and our staff are expected to spend 60% of their working time (3-days per week) in a government office. This is in accordance with Ministerial directives on Return to Office and, with the exception of reasonable adjustments, not open to negotiation.

Job description

This is an exciting opportunity to join a pivotal team at the heart of public sector innovation. The Single Network Analytics Platform (SNAP), an initiative by the Public Sector Fraud Authority (PSFA), is designed to enhance data-driven decision-making by Public Bodies. As a Senior Business Analyst, you will play a crucial role in onboarding public bodies to SNAP, drive our user expansion strategy, benefit realisation activity, and lead product evaluation with end users. This role is fundamental in ensuring SNAP's success and maximising its impact on public service delivery. As our remit expands, you’ll also support the PSFA AI Programme and our mission of deploying advanced analytics tools across government with an AI focus.

Responsibilities

• Lead engagement activity with Public Bodies to onboard users to the Single Network Analytics Platform (SNAP);
• Partner with Public Bodies to identify use cases for SNAP, support the delivery of user training and drive benefit realisation activities;
• Be a first point of contact for user support on SNAP;
• Undertake root cause analysis to enable effective process redesign and implementation of change;
• Work with our delivery team to understand and document new user requirements, translating these into scoped pieces of work for development by the technical team;
• Collaborate on prioritisation to agree on a viable product for development and sprint features;
• Support the platform lead by managing issues as they arise, and supporting partners and demoing of new releases;
• Understand any business and policy constraints that need to be considered, and assess their implications.

Person specification

Essential Criteria

• Stakeholder and relationship management: you will be able to confidently engage with a wide range of internal and external stakeholders to represent the PSFA;
• Business/Systems/Data analysis: ability to apply structured approaches to identify, investigate, analyse, and communicate complex business problems and opportunities within a project;
• Requirements definition: ability to conduct options analysis to review the full scope of requests against feasibility and complexity, to develop a clear set of requirements for delivery;
• Experience working in collaborative, multi-disciplinary teams;
• Ability to integrate into a fast-paced delivery focused team, quickly understanding the wider processes in the area.

Desirable

• Experience in fraud, compliance or financial crime;
• Experience in fraud software development and configuration of fraud detection tools;
• Experience working with stakeholder management or service delivery;
• Experience of using Jira and Confluence.

Additional information:

A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance.

Benefits

Alongside your salary of £40,850, Cabinet Office contributes £11,029 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

As part of the application process you will be asked to complete a CV, 500 word personal statement as well as three 250 word behaviour statements. 

Please refer to how you meet the essential criteria in the advert when completing the personal statement

Should a large number of applications be received, an initial sift may be conducted using the lead behaviour, Managing a Quality Service. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.

During the blended interview you will be assessed against your experience as well as the behaviours that are contained within this advert.

You will also be assessed on a short presentation of an anonymised case you have previously worked on.

Expected timeline (subject to change)

Expected sift date – TBD
Expected interview date/s – TBD
Interview location - TBD

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. 

If you need a change to be made so that you can make your application, you should: 

• Contact Government Recruitment Service via cabinetofficerecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. 
• Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Further information

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'contact point for applicants' section.

Please note that this role requires SC clearance, which would normally need 5 years’ UK residency in the past 5 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.

For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting 

Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.

Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare.  Determine your eligibility at https://www.childcarechoices.gov.uk

A reserve list will be held for a period of 12 months, from which further appointments can be made.

If successful and transferring from another Government Department a criminal record check may be carried out. 

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading. 

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.