About the job

Job summary

Ofgem is dedicated to ensuring a safe, affordable, and sustainable energy supply to consumers in the UK. Actively involved in the transition to Net Zero, Ofgem's inclusive culture fosters innovation, reflecting the diversity of consumers and communities, and encourages employees to bring their true selves to work.

We are seeking an exceptional Senior Assurance Manager to lead and enhance delivery of the Delivery & Schemes Directorate’s Assurance Framework.

As part of our team, you will be a key player in offering subject matter expertise, providing independent assurance advice and enhancing colleagues' understanding of effective assurance and controls, ensuring a unified approach to assurance across our directorate and Ofgem. Working closely with the Delivery & Schemes Senior Leadership Team, Professional Development Leads, HR Staffers and Experts/Technical Specialists, you will lead delivery of the Assurance Framework activity  with the ability to support and challenge colleagues effectively.

Your role will involve leading a team of specialists, fostering a supportive, inclusive team environment, setting clear objectives and success metrics, as well as offering personal and professional development support.

Your responsibilities will also include supporting the development of the Delivery & Schemes Annual Assurance Plan, ensuring robust, risk-based coverage. Additionally, you'll oversee the ongoing development and delivery of our routine assurance activities and compliance checks, as well as coordinating the directorate’s delegated authority and decision-making tools , and training and managing the development and delivery of processes for quality management and compliance with Standard Operating Procedures (SOPs).

Ofgem champions a culture of inclusivity, embracing the varied backgrounds and perspectives of our team members. This diversity sparks innovation and better equips us to represent the consumers and communities we serve. We foster a welcoming environment where everyone can be their true selves.

Become a part of Ofgem and play a role in shaping the future of energy regulation and sustainability. We invite you to apply and join a vibrant team dedicated to creating meaningful change.

 

 

 

Job description

The Senior Assurance Manager will provide leadership and technical expertise in the delivery and continuous improvement of the Delivery & Schemes Directorate’s Assurance Framework: leading a team of assurance specialists, providing support and coaching to develop their skills, confidence, and drive.  

The position will play a critical role in the strengthening of the first and second line of defence and will be responsible for managing the delivery of the Annual Assurance Plan and supporting activities.  As such, extensive experience in designing and implementing assurance controls is essential, as will be the skills and confidence to support and challenge colleagues across the directorate on their approach. 

Person specification

Key Outputs and Deliverables

• Provide subject matter expertise, share good practice, and ensure common approach to assurance, ensuring that processes are applied consistently across the directorate and wider Ofgem.
• Provide independent assurance advice. Sharing experience and expertise with colleagues to strengthen the understanding and application of effective assurance and controls.
• Build a supportive, inclusive, high-performing team environment based on trust, transparency, and inclusivity; setting clear and transparent work objectives, milestones and success metrics at team and individual level and providing pastoral care, coaching and ongoing support for personal and professional development.
• Support the development of the Delivery & Schemes Annual Assurance Plan, working with the Risk & Assurance Lead and senior stakeholders to ensure robust, appropriate, risk-based coverage and manage its delivery, reporting, and the completion of resulting actions.
• Manage the ongoing development and delivery of the range of BAU activities, processes and compliance checks that support the Delivery & Schemes Assurance Framework and Annual Assurance Plan.
• Manage the delivery of the directorate’s Delegated/General Authority and Decision-making tools, processes, and training.
• Manage the development and delivery of processes that support the quality management of, and compliance with, Delivery & Schemes Standard Operating Procedures (SOPs).
• Collaborate closely with other teams across the directorate and wider Ofgem to manage interdependencies, risks, and resourcing to support portfolio delivery.
• Contribute as a member of the Strategy & Business Operations leadership team, championing initiatives and driving change.

Key Stakeholder Relationships

Internal

• Delivery & Schemes Senior Leadership Team
• Workstream/Team Managers
• Experts/Technical Specialists
• Professional Development Leads
• HR Staffers

External

• Other Government Departments
• External Audit and Assurance providers
• Consultants, contractors, and suppliers

Role Requirements

In the event of receiving a large number of applications an initial sift may take place on just the identified lead criteria indicated below.

Essential

• Solid expertise/capability in assurance policy and practice as demonstrated by proven record of high performance and substantial achievements in past positions (LEAD).
• Proven aptitude for leadership, e.g. through formal or informal management of others (LEAD).
• Experience of managing the design and implementation of an annual assurance/risk plan.
• A track record of managing multiple priorities and delivering against competing deadlines.
• Excellent interpersonal and communication skills and extensive experience of working collaboratively with diverse colleague.
• Strong analytical skills, with attention to detail.

Desirable

• Planning and delivering outcomes, including clear and transparent objectives, milestones, and success metrics.
• Agreeing, managing, and delivering work to stakeholder time and quality requirements.
• Developing and supporting a team and individuals, including setting clear responsibilities, delivery targets and expected behaviours.

Benefits

Alongside your salary of £43,650, OFGEM contributes £12,515 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.

You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential and desirable skills and capabilities.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.