About the job

Job summary

We’re looking for an exceptional Security Compliance Windows Engineer to help us make a difference to our planet.

As our Security Compliance Windows Engineer you will work a hybrid pattern and will be on site at Exeter HQ minimum 2 days per week (flexible). You can choose to work more frequently in our state-of-the-art office if you'd prefer. Our people are at the heart of what we do and we'll do our best to agree a working pattern that works for everyone.

Why join us?

The Met Office is accredited as a 'Great Place to Work UK 2023' and in addition has achieved a place on both the UK's 'Best Workplaces in Tech' and 'Best Workplaces for Women' lists.

We invest in our people to unlock their full potential. As our Security Compliance Windows Engineer, we will support you to develop and thrive to be the best you can be.  We champion positive physical and mental health in the workplace and are committed to being an inclusive organisation, providing a working culture that actively values an equal and diverse workforce. 

Who we are:

We provide critical weather services and world-leading climate science to deliver extraordinary impact and benefit across the globe. Our work helps people make better decisions to stay safe and thrive.

Together:

• We’re a force for good - focusing on our environmental and social impact
• We’re experts by nature - always learning and developing to do things better
• We live and breathe it - putting our purpose at the heart of decision-making
• We’re better together - understanding partnerships and inclusivity make us greater
• We keep evolving - pushing boundaries to make tomorrow better for our customers

Find out more about our values - https://bit.ly/3fokaRD

Job description

As our Security Compliance Windows Engineer, your key responsibilities are:

To support the secure delivery of the Met Office Windows-based IT systems and IT services, providing support to users, carrying out changes and resolving technical issues.

• Patching our Windows server and endpoint devices
• Remediate issues relating to patching
• Proactively reviewing the Incident and Task queues and taking ownership of issues as appropriate
• Responding to customers and colleagues promptly and keeping them informed
• Prioritising support requests effectively and to the appropriate level of urgency/impact
• Reprioritising effectively in response to changes in volume/new priorities
• Triaging and escalating support beyond your present capability/remit

We operate an on-call roster in Technology to provide 24/7/365 support to respond to operational service requirements. This post may be part of an on-call roster and the postholder would be required to participate in an on-call roster where in operation.

Person specification

Essential Qualifications, Skills & Abilities:

Alongside your CV, please submit a supporting statement/cover letter which addresses each of the below criteria in turn, detailing evidence of how you meet each criteria.

1. Enterprise technology experience in the following technical domains:

• Microsoft Operating Systems support (Windows 10/11, Windows Server 2016/2019/2022)
• Active Directory tools (ADUC, Group Policy, AD Object Management)

1. Enterprise technology knowledge or understanding of one of the following:

• ITSM Tool exposure/usage for Incident Management and change management
• Intune and other MS365 platforms
• Patch management - MCM/SCCM, PatchMyPC preferred
• Anti-virus - Defender preferred

1. Logical, methodical, and with excellent attention to detail. Fast learner with a passion to learn, with an aptitude for quickly understanding and solving technical problems unaided. Knows when to seek help when problem requires assistance and/or no direct progress is being made (i.e. triage/escalation).
2. Can work broadly independently and collaboratively both in troubleshooting/support and also in undertaking project work. Ensures deadlines are met without sacrificing quality.

Desirable Qualifications, Skills & Abilities:

We encourage you to apply if you believe you meet our essential criteria, but we’re also keen to discover if you have:

1. Current qualifications or the willingness to learn and follow the Microsoft Certified pathway, with support and training opportunities.

Benefits

Alongside your salary of £25,870, Met Office contributes £6,984 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

How to apply:

If you share our values, we’d love to hear from you. Apply below using your CV and a Cover Letter/Supporting Statement which evidences how you meet each of the essential criteria - we recommend candidates use the CARL (Context, Action, Result and Learning) method for presenting evidence of skills.

Closing date 11/02/2024 at 23:59 with interviews commencing from 19/02/2024. You will hear from us once the closing date has passed.

If successful, please note we are unable to offer expenses for travel to your normal place of work. This post is contractually aligned to Exeter HQ, please ask at interview if you would like extra clarity on how often this requirement is likely to be.

How we can help:

If you are considering applying and need support to do so, please contact us via Careers@metoffice.gov.uk. You can request adjustments either within your application or by contacting us. Should you be offered an interview, please be aware there may be a selection exercise which could include a presentation, written test or a scenario-based activity. You can select in your application to be considered under the Disability Confident Scheme. To be invited to interview/assessment under this scheme, your application must meet the essential criteria for the role.

We understand that great minds don’t always think alike and as an equal opportunities employer we welcome applications from those with all protected characteristics. We recruit on merit, fairness, and open competition in line with the Civil Service Code.

We can only accept applications from those eligible to live and work in the UK - please refer to GOV.UK for information. We require Security clearance, for which you need to have resided in the UK for at least 3 of the last 5 years to be eligible. You will need to achieve full security clearance before starting with us.

Additional information:

The successful candidate will join the Security Compliance team which is responsible for configuration, patch management, and proactive monitoring of services to maintain the security and compliance of Windows-based systems. Use of own knowledge and independent knowledge gathering is expected, utilising resources such as the Internet and colleagues with greater experience/exposure. The successful candidate will contribute to the monthly manual patching of several critical servers as well as monitoring cyber security intelligence sources and escalating if required. The role holder will also contribute to the identification and deployment of configuration changes to the environment intended to increase the organisation's security posture.

The successful candidate will be expected to demonstrate a committed approach to learning the processes and systems used by the team, and to continually improve their capability in these areas. We especially welcome applications from people offering these qualities alongside a broad match to the essential criteria.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.