About the job

Job summary

The Submarine Delivery Agency (SDA) is a part of the Ministry of Defence responsible for the procurement, in-service support, and disposal of the UK’s nuclear submarines. Our work is of unparalleled strategic importance nationally and internationally, ensuring the security of the UK’s continuous at-sea nuclear deterrent, and delivering some of the most technically complex programmes in defence.

Here you’ll find a community to belong to – whether that’s alongside project teams with a shared vision or as part of an employee network of like-minded individuals. We believe that, by celebrating different backgrounds and perspectives, together we’ll achieve the extraordinary.

Discover more about our work:

We offer 25+ days’ holiday, flexible and hybrid working, enhanced parental leave schemes, shopping discounts, and an exceptional employer pension contribution of around 27%, to help work work for you.

This role requires you to have lived in the UK for the last 5 years and obtain Security Check (SC) security clearance. Clearance must be obtained without any caveats that prevent you from carrying out the role you have been recruited for. If it isn’t obtained or is obtained but with caveats that prevent you from carrying out the role, any conditional offer made to you will be withdrawn. Obtaining SC security clearance can be a lengthy process, and we reserve the right to withdraw any conditional offer made if the necessary security clearance isn’t obtained within 12 months.

Job description

We are looking for an Internal Digital Communications Officer to work with our communications and engagement team. This role involves engagement with a wide range of stakeholders at all levels of the organisation and will play a pivotal part in the team’s continued success.

As our Internal Digital Communications Officer, you will support the management of our digital communications through the ongoing development of digital channels, assisting with content creation and writing engaging copy. You will also support stakeholders in shaping the content, tone, and mode of delivery of messages to their internal audiences, provide support to the internal communications business partners and assist with management of internal events.

With proven experience in working well with people at all levels, you will be confident in providing expert advice and guidance to the wider team, and to the wider business, on best practice in your specialist area. You will support senior colleagues in selection of the digital channels to maximise effectiveness, as well as line management of our communications apprentice.

At the SDA, we champion flexible ways of working. Regular in-person attendance is required to promote the benefits of face-to-face collaboration alongside flexibility of hours to support work-life balance. Initially, you may be expected to attend more frequently to familiarise yourselves with the site, the team, and your role.

What you’ll be doing

• Manage a selection of the digital channels to maximise their effectiveness. Measure, track and optimise these channels usage, particularly through digital marketing campaigns.
• Contribute to the delivery of effective digital communications plans in order to increase engagement of SDA stakeholders with the organisation's, purpose, mission, vision and achievements.
• Review and design intranet content and structure.
• Create and implement content and campaigns across digital channels.
• Act as first point of contact for everyday enquiries around digital communications, escalating where appropriate.
• Support the development of content for relevant digital channels, ensuring that the SDA brand, tone, and messages are conveyed consistently.
• Evaluate and measuring the effectiveness of our digital channels.
• Research emerging digital trends, contributing new ideas to senior colleagues.
• Work with the in-house design team to implement creative content to support the delivery of the SDA communications strategy.
• Develop positive relationships with stakeholders across the SDA.
• Support stakeholders in shaping the content, tone, and mode of delivery of messages to their internal audiences.
• Direct line management of our communications apprentice.

Person specification

To be successful with your application, you'll need to show that you meet the following essential criteria:

• Experience in developing and delivering digital communications.
• Experience in writing and editing copy for a variety of audiences, across a variety of media channels.
• Experience of digital channel management and development.
• Evidence of stakeholder management across all levels.
• Experience using Microsoft SharePoint modern.
• Previous line management experience.

In addition to the responsibilities above, the following technical competences and behaviours will be assessed at interview:

• Internal communications – Supervised Practitioner
• Digital – Practitioner
• Communicating and Influencing – CSBC 3
• Managing a Quality Service – CSBC 3

Benefits

Alongside your salary of £34,800, Ministry of Defence contributes £9,396 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

Your application will go through the following stages of assessment:

1. Pre-sift - We will check that you meet any essential or eligibility criteria that are listed in the Person Specification section of this advert. On your CV, please clearly show how you meet the essential criteria.
2. Sift - Your CV will be assessed against the following categories, using a simple numerical scoring system: Key Achievements; Relevant Experience; Applied Knowledge and Skills

Please follow our guidance on CV writing for best chance of success.

1. Interview - If you're invited to interview, you'll be assessed against the Sift categories listed above, as well as the Technical Competences and Behaviours listed in the Person Specification section of this advert.

Feedback will only be provided if you attend an interview.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.