About the job

Job summary

Here at the Ministry of Housing, Communities and Local Government. (MHCLG), we work on things that make a real difference to people’s lives.  

Whether it's through the homes we live in, the work of our local councils, or the communities we’re all part of, our work is at the top of the political agenda. We have ambitious and far-reaching outcomes to achieve this year and, if you’re thinking of joining us, there’s never been a more exciting time. 

We have over 3,500 staff who are based in 20 offices across the UK. 

MHCLG’s SAP system for Finance, Procurement, Reporting and HR is run by a specialist team (the Business Solutions Team – BST) within the Digital Directorate. MHCLG is currently undertaking a Selective Transformation upgrade (for SAP ECC to SAP S/4HANA and for SAP BW to BW/4HANA). Running alongside this there is an ambitious SAP HR Roadmap plus MHCLG’s participation the Unity programme with HMRC and DfT.

The SAP HR Technical Delivery Manager will work across the SAP HR Lead and SAP HR Technical Lead to coordinate, manage and provide technical SAP support across these workstreams.

They will manage the SuccessFactors Roadmap and SAP HR Technical delivery to MHCLG and PINS, including the forthcoming Onboarding, Time Recording & Learning modules and implementation of the new Integration Authentication Service over the next year. They will also be responsible for sprint planning and delivery for Employee Central continuous improvement, providing technical configuration support for the SAP HR tech lead to support the technical delivery of new modules and continuous improvement, co-ordinating the delivery of the SAP HR technical impact of the STAR S4/BW4 upgrade programme, managing the team’s response to incidents changes and twice-yearly updates for existing services and supporting the Unity SuccessFactors Discovery phase.

We particularly welcome candidates from an ethnic minority background and other underrepresented groups to apply, as we work to continually improve our ability to represent the places and communities we support through our work. 

Find out more about what it's like to work in a digital, data and technology role at MHCLG including our culture, ways of working, career progression and staff benefits. You can also read the MHCLG Digital blog to learn about the work we're doing. 

Job description

As a SAP HR Technical Delivery Manager, you will:

• work collaboratively with colleagues across the wider SAP and Digital team to record, track and manage delivery of their tasks for established services and for delivery of new SuccessFactors interfaces including Return to the Office and Service Now
• deliver projects into live service – responsible for the end to end delivery of multiple medium and large sized, well defined projects happening in parallel 
• work with the MHCLG & PINS HR teams to understand emerging SAP requirements, undertake technical discovery to determine how these requirements can be met in SuccessFactors and the wider SAP landscape, support the technical development, testing and delivery of these SAP changes and enhancements, working with others to coordinate work across relevant teams to ensure the end to end delivery of projects or tasks in full 
• create, develop and maintain project plans and appropriate systems to enable effective planning and scheduling, maintaining project controls, produce project reports and regularly update the project management office
• implement a culture of cyber and technical risk management in project delivery. Working closely with the cyber and technical teams to ensure that the implementation is effective, efficient and fit for purpose 
• ensure that appropriate technical, service and user processes, documentation and training is delivered. Lead the testing including coordination of appropriate SAP Test Tenants and testers to ensure products are fit for purpose prior to deployment
• develop and improve processes & documentation used by the internal project team to ensure consistent and efficient delivery of projects and tasks
• draft business cases as and when required and work collaboratively with finance

Person specification

We will use the essential criteria below to evaluate you during the recruitment process. Make sure your CV and cover letter details how you meet the criteria.

As a SAP HR Technical Delivery Manager, you'll have:

• detailed SAP system knowledge including ECC, S/4HANA and SAP SuccessFactors
• experience of managing multiple projects within a digital environment 
• experience of delivering projects using multiple delivery partners/teams 
• experience of using MS Teams
• experience of using MS Planner for task management and other project management tools to create migration plans at the high and low level
• good stakeholder management skills, co-ordinating across various groups to create an agreed joined up approach to migration of services
• good general knowledge of cloud-based technology and how it is used for hosting of services

Benefits

Alongside your salary of £51,934, Department for Levelling Up, Housing and Communities contributes £14,022 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

We are for everyone 

 

At MHCLG we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We promote equality of opportunity in all aspects of employment and a working environment free from discrimination, harassment, bullying and victimisation. 

  

We would strongly recommend that applicants get in touch with the vacancy manager to find out more information about this role.  

 

MHCLG want to bring in a diverse workforce at all levels.  

 

Our application system is designed to remove as much bias as possible from the recruitment system – this means that a hiring manager does not know your name, your details, see your whole application in one go (or have your CV at review stage unless stated otherwise).  

 

Your answers are randomised and chunked up. This means that each assessor views sets of responses to questions for example all candidates’ responses to ‘Seeing the Big Picture’ rather than seeing a candidate’s full application. The science behind this is that recruitment can be subject to ordering and fatigue effects and we want to reduce this as much as possible.  

 

Most of our campaigns utilise multiple assessors and so it is possible that each of your answers would be viewed by different assessors. 

 

When writing your application, remember: 

• The assessor won’t be reading your answers sequentially.  

• Do not assume that the same assessors will have read all of your answers.  

• If talking about something in your first answer, make sure that you write the second answer as if you had not written the first (and so on!) 

 

CV and Cover Letter Declaration 

We recruit based on your knowledge and skills, and not background, gender or ethnicity - this is called name blind recruitment. 

  

Please remove references to your: 

• name/title
• educational institutions
• age
• gender
• email address
• postal address
• phone number
• nationality/immigration status

 

You will need to merge your CV and covering letter into one document. When submitting your application Applied will ask you to upload a CV, when doing this you should upload your merged document of your CV and covering letter. 

Most of our campaigns utilise multiple assessors and so it is possible that your application would be viewed by different assessors. 

At sift, through your CV and covering letter we will be assessing: 

• Technical
• Experience

Your covering letter should be no more than 1 page referencing how you meet the essential skills and experience required.

The interview will be of a blended nature consisting of the following success profiles elements:

• Technical
• Experience
• Behaviours: Changing and Improving, Making Effective Decisions, Managing A Quality Service, Communicating and Influencing

In full the campaign will test the below Success Profile Elements:

• Technical
• Experience
• Behaviours: Changing and Improving, Making Effective Decisions, Managing A Quality Service, Communicating and Influencing

Experience questions will be based around the essential skills and criteria as listed in the job description.

Technical questions will be based around the essential skills and criteria as listed in the job description.

We do not consider direct CV applications – you must apply for this role via the application link on Civil Service Jobs: 

Please note that near miss offers may be made at the lower grade to candidates who do not meet the grade criteria for this campaign.

Grade 7 salary

• The salary for this role is £51,934 (National).
• For existing civil servants, the usual policy on level transfer and promotion will apply and is non-negotiable.

Benefits 

Transfers across the Civil Service on or after 4 October 2018: 

Any move to MHCLG from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk. 

For further information about the benefits available to MHCLG employees, please see the attached Candidate Pack. 

Location 

Hemel Hempstead

Birmingham

Bristol

Darlington

Leeds

Manchester

Wolverhampton

There may be opportunities for candidates to work flexibly depending on the business needs. This will be discussed with the vacancy manager on a case-by-case basis if you are successful for the role. 

*Please note: The Darlington Economic Campus is a pioneering new cross-government hub which will bring together people across departments and public organisations to play an active role in the most important economic issues of the day. The work of the Campus will make a real difference to people both across the UK and internationally. There will be substantial career opportunities and exciting prospects - a career at the Campus means you will be working at the heart of Government, with access to the benefits and fantastic opportunities offered by the civil service.  This role is based at  MHCLG and we will be joined on the campus by: 

• HM Treasury  
• Department for International Trade 
• Department for Business, Energy and Industrial Strategy  
• Office for National Statistics  
• Department for Education 

For further information on the DEC, please take a look at the attached DEC candidate pack. 

Sift and Interview dates

Sifting is envisaged to take place from 8th of August 2024 with interview dates to be confirmed. All interviews are currently being held remotely via videocall. 

Reserve List 

In the event that we identify more appointable candidates than we currently have posts available, we will hold applicant details on a reserve list for a period of 6 months from which further appointments can be made. This may include roles at a lower grade. Candidates placed on a reserve list will be informed of this. Those candidates who do not wish to remain on the reserve list should contact recruitment@levellingup.gov.uk to be removed from the reserve list. 

SC (Security Check):

Important note

Please note that successful candidates will need to pass the Security Check – this requires you to have been resident in the UK for the past 5 years. Please refer to the MHCLG Notes on Security Clearance section of our Candidate Pack for further information on Security Check (SC).

Candidates should also note that with effect from 1st August 2018 the department will also check all applicants who are successful at interview, against the Internal Fraud Database (IFD) held by the Cabinet Office. In accordance with the Civil Service Internal Fraud Policy, any applicant who is included on the IFD will be refused employment by MHCLG. Please see the Candidate Pack for further information on the Internal Fraud Database

Before starting your application it’s very important to make sure that you are eligible to apply and meet the Civil Service nationality requirements. All candidates are expected to read the information provided in the MHCLG candidate pack regarding nationality requirements and rules

Candidate Pack Information

Please see attached Candidate pack for further information.

Internal Fraud Database

The Internal Fraud function of the Fraud, Error, Debt and Grants Function at the Cabinet Office processes details of civil servants who have been dismissed for committing internal fraud, or who would have been dismissed had they not resigned.The Cabinet Office receives the details from participating government organisations of civil servants who have been dismissed, or who would have been dismissed had they not resigned, for internal fraud. In instances such as this, civil servants are then banned for 5 years from further employment in the civil service. The Cabinet Office then processes this data and discloses a limited dataset back to MHCLG as a participating government organisations. MHCLG then carry out the pre employment checks so as to detect instances where known fraudsters are attempting to reapply for roles in the civil service. In this way, the policy is ensured and the repetition of internal fraud is prevented.

For more information please see- Internal Fraud Register

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.