About the job

Job summary

This is a chance to join a dynamic SAP management, technical support and delivery team with big ambitions and an exciting implementation roadmap. DLUHC is continuing to implement bold plans to transform our SAP IT landscape and digital services. We have an ambitious 18 months ahead of us which will see us implementing and transitioning to S4 on a Cloud based platform.

As a part of Digital, the SAP Business Solutions Team, is responsible for the management and control of all SAP Finance, HR and Commercial changes and implementations across the organisation. The team provides expert support to end users and a SAP helpdesk. We are keen to attract individuals who can provide leadership and technical direction or support to ensure the timely resourcing of change initiatives and projects. The team provides Agile delivery of standard solutions where possible, driving down complexity, understanding best fit, challenging where appropriate and reducing reliance on suppliers. As part of DLUHC’s Corporate Services and cross Government initiatives, we are accountable for the strategy and end-to-end IT SAP services to support business strategies, whose purpose is to create a brilliant DLUHC environment and supporting systems for the future.

We want to work with passionate, energetic people of all levels who are up for the challenge of delivering quality and fast paced transformation. In some instances, we need people who already have a proven track record with real hands-on experience of driving through digital change. You will be using your analytical mind and/or deep technology, strategy and functional experience to work in partnership with our business and technology customers & stakeholders. If you are passionate about how technology can improve our strategy, policy and design, and corporate services and you are eager to deliver excellent service fast and you want to work in a diverse and inclusive organisation, this will be a thoroughly rewarding role. We are committed to provide expert functional support while we build our team, developing in-house capabilities to provide World Class SAP and business specific solutions, encouraging adoption of new innovative and emerging technologies.

Job description

- Leading delivery, governance and assurance of SAP BASIS systems and management of staff.

- Working with third parties and specialist contractors in the team to configure and monitor SAP technical environments.

- Update/modernise documentation on BAU in the AWS and OS/DB environment (system copies, backups, database and OS upgrades, support packs, database admin on HANA and ASE).

- The lead for DLUHC SAP Interfaces, providing leadership support for both the as-is Process integration and the growing SAP SaaS integration, as well as shaping and building our future Cloud PI landscape. This will include the Cloud Connector and Business Technology Platform (BTP) setup and administration.

- Support the set up and establish the systems and monitoring using Solution Manager, Layer7 Cybersecurity Extension, Rev-Trac and SNP Test Data Organizer (TDO).

- Implement findings from EWA reports and Layer7 Cybersecurity Extension.

- Support pack and database patching.

- Day to day issue troubleshooting (SAP, database, Cloud and any ad-hoc issues).

Person specification

• SAP Basis support and project experience in SAP technologies including SAP Basis, ECC, S4/HANA, BW/HANA, SOLMAN, SAP ABAP/Java, SAP NetWeaver, SAP Portal, SAP Fiori, SAP GRC, TLS, SSO etc.

• Support and delivery experience across multiple SAP OS/DB Platforms e.g., UNIX, Windows, Linux, HANA, Sybase (ASE), MaxDB.

• Experience of using Solution Manager, RevTrac, SNP Test Data Organizer (TDO) and Layer7 Cybersecurity Extension for SAP Solution Manager.

• Experience delivering SAP upgrades and patching protocols and management of multi-landscape environments through client copies, system refreshes, and transport management.

• Infrastructure and architecture awareness e.g., networking, virtualisation, storage, middleware, OS platform and disaster recovery.

• Exposure to managing SAP on AWS, including using backint and S3 buckets for backup/restore.

• Excellent communication skills, both written and oral with the ability to document detailed technical functional specifications, test scripts and plans and the ability to present complex information and technical information effectively to a non-technical audience.

• The ability to work in a pressurised environment, make effective decisions in changing circumstances and demonstrate resourcefulness and attention to detail with a commitment to providing a quality service.

Benefits

Alongside your salary of £51,934, Department for Levelling Up, Housing and Communities contributes £14,022 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Ability and Experience.

We are for everyone 

At DLUHC we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We promote equality of opportunity in all aspects of employment and a working environment free from discrimination, harassment, bullying and victimisation. 

We would strongly recommend that applicants get in touch with the vacancy manager to find out more information about this role. 

We are for everyone 

CV and Cover Letter Declaration 

We recruit based on your knowledge and skills, and not background, gender or ethnicity - this is called name blind recruitment. 

Please remove references to your: 

• name/title
• educational institutions
• age
• gender
• email address
• postal address
• phone number
• nationality/immigration status

You will need to merge your CV and covering letter into one document. When submitting your application Applied will ask you to upload a CV, when doing this you should upload your merged document of your CV and covering letter. 

Most of our campaigns utilise multiple assessors and so it is possible that your application would be viewed by different assessors. 

At sift, through your CV and covering letter we will be assessing: 

. Experience 

. Technical

. Ability 

In your CV and covering letter, please include:  
 
a. why you are interested in the role; 
b. how you meet the essential skills and experience required 

 

The interview will be of a blended nature consisting of experience, technical and behaviour based questions as listed in the advert.

In full the campaign will test the below Success Profile Elements: 

Experience: Yes - Experience questions will be based around the essential skills and criteria as listed in the job description. 

Technical: Yes - Technical questions will be based around the essential skills and criteria as listed in the job description. 

Behaviours: Changing and Improving, Making Effective Decisions, Working Together, Managing a Quality Service, Communicating and Influencing

Ability: Yes

We do not consider direct CV applications – you must apply for this role via the application link on Civil Service Jobs: 

Please note that near miss offers may be made at the lower grade to candidates who do not meet the grade criteria for this campaign. 

Grade 7 salary 

• The salary for this role is £57,091 (London) or £51,934 (National).
• For existing civil servants, the usual policy on level transfer and promotion will apply and is non-negotiable. If you apply for a role that requires a transfer of location, for example if you are transferring from London to a National location, your salary will be adjusted in accordance with our policy on transfer between HQ pay ranges.

 
Please note that the average employer pension contribution is based upon the National minimum salary for this role. Should your agreed starting salary for this role be different, the average employer pension contribution will be calculated accordingly. If you are a Secondee, this will not apply as you will remain on your home organisation’s terms and conditions.   

Benefits 

Transfers across the Civil Service on or after 4 October 2018: 

Any move to DLUHC from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk. 

For further information about the benefits available to DLUHC employees, please see the attached Candidate Pack. 

 

Location 

• Wolverhampton
• Darlington*
• Bristol
• Leeds
• Manchester
• Birmingham
• Hemel Hempstead

There may be opportunities for candidates to work flexibly depending on the business needs. This will be discussed with the vacancy manager on a case-by-case basis if you are successful for the role. 

*Please note: The Darlington Economic Campus is a pioneering new cross-government hub which will bring together people across departments and public organisations to play an active role in the most important economic issues of the day. The work of the Campus will make a real difference to people both across the UK and internationally. There will be substantial career opportunities and exciting prospects - a career at the Campus means you will be working at the heart of Government, with access to the benefits and fantastic opportunities offered by the civil service.  This role is based at DLUHC and we will be joined on the campus by: 

• HM Treasury 
• Department for International Trade
• Department for Business, Energy and Industrial Strategy 
• Office for National Statistics 
• Department for Education

For further information on the DEC, please take a look at the attached DEC candidate pack. 

Sift and Interview dates

Sifting is envisaged to take place from Monday 19/02/2024 with interview dates to be confirmed. All interviews are currently being held remotely via videocall. 

 

Reserve List 

In the event that we identify more appointable candidates than we currently have posts available, we will hold applicant details on a reserve list for a period of 6 months from which further appointments can be made. This may include roles at a lower grade. Candidates placed on a reserve list will be informed of this. Due to the length of time CTC checks can take, our HR Shared Services team will contact reserve list candidates for London based roles to commence CTC checks. Those candidates who do not wish to remain on the reserve list should contact recruitment@levellingup.gov.uk to be removed from the reserve list. 

SC (Security Check): 

Important note 

Successful candidates for roles based in our 2 Marsham Street building must meet the security requirements before they can be appointed. The level of security needed is Security Check and the process can take up to 8 weeks to complete. 

Please note that successful candidates will need to pass the Security Check – this requires you to have been resident in the UK for the past 5 years. Please refer to the DLUHC Notes on Security Clearance section of our Candidate Pack for further information on Security Check (SC).  

Candidates should also note that with effect from 1st August 2018 the department will also check all applicants who are successful at interview, against the Internal Fraud Database (IFD) held by the Cabinet Office. In accordance with the Civil Service Internal Fraud Policy, any applicant who is included on the IFD will be refused employment by DLUHC. Please see the Candidate Pack for further information on the Internal Fraud Database. 

Before starting your application it’s very important to make sure that you are eligible to apply and meet the Civil Service nationality requirements. All candidates are expected to read the information provided in the DLUHC candidate pack regarding nationality requirements and rules 

Candidate Pack Information 

Please see attached Candidate pack for further information. 

Internal Fraud Database 

The Internal Fraud function of the Fraud, Error, Debt and Grants Function at the Cabinet Office processes details of civil servants who have been dismissed for committing internal fraud, or who would have been dismissed had they not resigned. The Cabinet Office receives the details from participating government organisations of civil servants who have been dismissed, or who would have been dismissed had they not resigned, for internal fraud. In instances such as this, civil servants are then banned for 5 years from further employment in the civil service. The Cabinet Office then processes this data and discloses a limited dataset back to DLUHC as a participating government organisations. DLUHC then carry out the pre employment checks so as to detect instances where known fraudsters are attempting to reapply for roles in the civil service. In this way, the policy is ensured and the repetition of internal fraud is prevented.  

For more information please see- Internal Fraud Register

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.