About the job

Job summary

The uniformed civilians of the Royal Fleet Auxiliary (RFA) are professional qualified seafarers, trained and educated to recognised international maritime standards and deliver worldwide logistic and operational support to Royal Navy military operations. Fully integrated into front-line warships, the RFA is an essential element of how the Royal Navy operates with freedom around the globe. The RFA supports a wide spectrum of operations from high-tempo war-fighting to counter-piracy, disaster relief, counter-narcotics, law enforcement and evacuation operations.

The RFA People team is based within Navy Command Headquarters; the nerve centre of the Royal Navy providing the ships, people, aircraft and equipment to deliver the UK’s defence policy. Civil Servants and Armed Forces personnel work together across a wide range of interesting and challenging jobs in different disciplines.

The People and Training Directorate within Navy Command Headquarters is responsible for attracting, recruiting, training, sustaining and retaining inspired, capable and motivated people in an agile and flexible Whole Force to enable the Royal Navy to succeed on operations by putting our people capability first.  Our modern approach to the future workplace and our singular focus on improving the lived experience presents a unique opportunity to support, enable and empower the people of the Royal Navy to thrive, and unlock their potential as valued and respected individuals who operate to fight and win. 

 It's important we proactively support, manage and administer the myriad of events, circumstances and occurrences that influence, change and affect the professional and private lives of our international Seafarers. At the heart of this we need both robust policy and process in place to set and maintain professional standards and personal behaviour, and we need accurate and complete digital documentation/records, stored securely and accessed appropriately by the most appropriate team, worldwide.

This position is advertised at 37 hours per week.

Job description

We are seeking a people-focused professional with an eye for detail and excellent verbal communication skills to join us at an exciting time where you will have the opportunity to shape and develop an evolving new position.

Your role will ensure that Hearings, Appeals and Court appointments and documents are created, stored, measured, summarised and shared appropriately, and that outcomes and updates are communicated to individuals in a clear and timely manner and in accordance with policy. To maintain MCA and Healthcare compliance you will store, share and grant appropriate access to medical, accident and personnel records in accordance with GDPR and Caldicott principles.

We are embarking on a journey of great improvement, modernisation and change. You’ll support our Change Team Leaders and partner agencies (including Navy Digital, the People Analysis Cell and Defence Business Services) to digitally gather, access, store and share data and documents in new secure ways.

You’ll be key to creating, sharing and communicating our changes, policy and new processes with the rest of the People Team, the onboard Executive Teams across our international fleet, internally within our chain of command and of course out widely to our community of Seafarers.

Each of our new team will also have a specific additional “integration and development” human resource responsibility. Your contribution could be scheduling visits and engagement activities, attending events with the Recruit and Attract team, investigating circumstances for special allowances, supporting our partnerships with Maritime Trade Unions, providing access to Well being resource, conducting Exit Interviews or evidencing new ways to use our people data for making positive change.

Person specification

This role entails speaking with our team members as they navigate challenging, uncertain and difficult personal circumstances (for which training and support will be provided) and therefore we ask that applicants consider and self-assess their resilience and suitability for the position.

Exceptional self organisation skills to prioritise and multi-task in a busy, complex team.

Excellent accurate written communication suitable for legal documents.

The ability to identify and extract facts from text.

IT skills inclusive of 0365 products- this will be assessed at interview.

Benefits

Alongside your salary of £24,040, Ministry of Defence contributes £6,490 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

This vacancy is using Success Profiles, and will assess your Behaviours and Experience.

This is the assessment process we will be following for this role, and what will be tested at every stage:

Stage 1 - Application form including Behaviours and CV.

Stage 2 - Interview.

A CV will be required for this position, which you will submit using the CV template provided on the CS Jobs Dashboard in part two of your application, detailing job history, full qualifications, previous experience and skills.

At sift, you will be assessed against the following Success Profiles Behaviours:

• Communicating and influencing
• Changing and improving
• Leadership

At interview, you will be assessed against the following Success Profiles Behaviours:

• Communicating and influencing
• Changing and improving
• Leadership
• Delivering at pace

Please note if there is a large number of applications, the recruiter reserves the right to conduct an initial sift against the mandatory behaviour of Leadership only

Interviews will be conducted via Microsoft Teams.

Applications are welcomed irrespective of gender or ethnic group and will be assessed on merit alone.

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk 

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical.

The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Interviews will be held via Microsoft Teams in January 2024.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.