About the job

Job summary

We are looking for a passionate individual who enjoys working with data systems, developing, and undertaking analysis to provide insight in an innovative, engaging way to influence business strategy. 

You need to be confident engaging with a wide range of stakeholders, listening to feedback, constructively challenging and implementing continuous improvement across the Management Information reporting products.  

A key part of the role is leading and coaching a team to build capability as well as ensuring continuous improvement. 

For jobs located in Wales, the ability to speak Welsh is desirable.

Job description

Responsibilities

• Developing effective and innovative systems to gather and utilise data to provide insight, identifying trends and solutions that supports the delivery of directorate and departmental recruitment plans.
• Identifying trends and solutions from a suite of data and providing analysis in a professional and engaging format.
• Presenting complex data, analysis, and insight in a professional and engaging format to drive effective decision making.
• Working collaboratively, at pace, across Resourcing Account Managers, and other key stakeholders to act on feedback, to continuously improve and iterate reporting analysis and products.
• Leading, coaching, and motivating your team to operate flexibly, be curious about data and ensuring continuous improvement by building capability.
• Building strong collaborative relationships, leading upskilling and communicating with a range a range of stakeholders across People and Capability and Service Delivery with confidence and professional credibility. 

Person specification

Essential Criteria 

• Demonstrable track record of effective and innovative use of data to provide insight, measurement and evaluation that support the delivery of resourcing plans and objectives. (LEAD CRITERIA)
• An ability to analyse resourcing insight, identify trends and translate it into easy-to-understand information to influence key business decisions.
• Demonstrable record of stakeholder management and relationship building based on mutual respect and trust.
• Demonstrable record of leading, coaching and motivating a team to build a shared understanding and capability to use data effectively.
• Exceptional organisational and communication skills with the ability to balance multiple priorities.
• Strong ability to use a data management software, predominantly Microsoft Excel and Power BI and advanced skills in manipulating and dissecting data. Ability to then present data accurately in an engaging way to drive strategic and operational resourcing decisions.

Benefits

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%

Location

Applicants should apply for suitable posts where they can travel to and from their home office location daily within a reasonable time.   

Please be aware that this role can only be worked in the UK and not overseas. Relocation costs will not be reimbursed 

Hybrid Working

This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home.  This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

Selection will be by a written sift, followed by an in-tray test and presentation before a video interview.

Further details around what this will entail are listed on the application form.

Application - Written Sift

The written sift will be conducted using evidence from your 1250 word Personal Statement and will be assessed against the essential criteria within the advert.

Should a large number of applications be received, an initial sift may be conducted using the lead criteria. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.

CV

The CV is an on-line tool accessed through the Civil Service Jobsite and there is no requirement to upload your personal CV.  Our CV element is short, and allows an initial check of eligibility, so please put the main content of your evidence and skills in your Personal Statement. 

Personal statement 

When completing your personal statement, please read and understand the Key Criteria thoroughly as this is what your written evidence will be assessed against. Your layout is entirely your preference; you may choose narrative, bullets, etc. You may choose to address each criteria separately, however, one narrative example may cover and evidence several key criteria. You may not be able to meet all the key criteria, but please ensure you evidence: the key personal requirements and what have you done that relates to the requirements. You don’t have to explain the whole process, just what you have done and the skills and experience you have used. Share with us what makes you suited to this role and why, what you can do and the skills you have that are transferable to the key requirements, and the life experience or passion you have that are linked to this role. 

In Tray Assessment

If you’re successful at written sift stage, a technical exercise will be sent to you prior to your interview within your invite. You’ll be expected to present your outcomes in a presentation at the beginning of the interview and there may be some follow up questions. The technical exercise will assess your ‘numerical and analytical’ Technical Skills whereas the presentation will assess your ‘Communicating and Influencing’ Behaviour.

It’s important that you complete this exercise by yourself and not receive any support to do so – if it’s found that you haven’t complied with this then your application will be withdrawn from the exercise. 

Interview

Shortlisted candidates will be invited to attend a video interview on MS Teams. The interview panel will be a minimum of two people. The interview will assess: Behaviours and Technical Skills. The interview aims to be more of a conversation exploring the candidate’s capability for the role. 

To help you prepare and settle into the interview you will be sent the behaviour questions in advance of the interview, 5 days prior to your interview. These questions should be treated as confidential. The interview panel may ask you other questions which will not be shared in advance, including follow-up questions, and those about your experience, abilities, and technical abilities.

Candidates will be asked further probing questions to determine suitability for the role. 

Sift and Interview dates to be confirmed.

Further Information

Find out more about Working for DWP

A reserve list may be held for a period of 3 months from which further appointments can be made.

Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading. 

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.

Reasonable Adjustment

At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.

We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

If you need a change to be made so that you can make your application, you should:Contact Government Recruitment Service via DWPRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.