About the job

Job summary

Are you looking for an organisation that cares about the work-life balance of its workforce?

An employer who offers structured personal development, progression opportunities and outstanding training?

Well look no further!

At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. We do this by taking equality, diversity and inclusion into account in everything we do. Diverse perspectives and experiences are critical to our success, and we welcome and encourage applications from all people from all backgrounds with the relevant experience and skills.

These posts are full time, however, applicants who wish to work alternative working patterns are welcome to apply. The preferred working pattern may or may not be available, agreement will be subject to business need, and any request to work an alternative working pattern should be made prior to your acceptance of the provisional offer.

Once in post, the successful candidate will be required to successfully obtain National Security Vetting clearance at Security Check (SC) level. The offer of permanent employment in this role is conditional upon achieving the required level of vetting clearance. 

See what it’s like to work at HMRC: find out more about us or ask our colleagues a question. Questions relating to an individual application must be emailed as detailed later in this advert.

Job description

This is an exciting opportunity to work within the operational security team, where you will keep our people, buildings, and assets safe and secure. You will work with other Estates colleagues within your building to achieve outcomes. You’ll use your knowledge to give advice and be part of the decision-making process.

Person specification

Here are some of the things you'll be responsible for as Regional Security Manager role:

• Identify, record, and analyse all building related security risks; formulate mitigating actions and share with stakeholders, in line with the standard HMRC security templates. Identify and exploit measures to improve the security posture
• Undertake Level One Security Assurance on the security supplier’s service provision in the form of monthly KPIs and associated checks to support contract management
• Work with the Commercial Business Partner to support and progress initiatives and project work to maximise the security contract’s potential and efficiencies
• Produce and maintain building security management documentation such as site-specific Risk Registers and local risk assessments and security reviews, formulating the Building Security Policy in line with the consistent national approach.
• Undertake regular security assurance reviews to ensure standards are adequate and meet existing threats and emerging risks to the business.
• Collaborate with the external security providers to ensure the effective and efficient delivery of physical security posture via the agreed site-specific assignment instructions: to include man-guarding, patrolling, reporting, incident management, after action reviews and escalations to the appropriate stakeholders.
• Take the lead in dealing with operational security incidents in line with National Security Framework guidelines.
• Collaborate and initiate security operations and activities with HMRC colleagues and outside agencies as appropriate.
• Communicate security status, updates, actual or potential problems, to appropriate stakeholders, including in real-time dynamic situations during incidents .
• Support and assist in emergency and contingency planning and management regarding operational security issues as the operational security subject matter expert (SME), liaising with other members of the Building Management Team.
• Work collaboratively in partnership with the Incident Control Officer (ICO) for all sites in area of responsibility.
• Proactively seek out and develop contacts and networks, internally (eg with customers/colleagues and other security subject matter experts, etc) and externally (eg with police, security professionals, neighbours, local contacts, etc)
• Provide SME (Subject Matter Expert) advice and management overview of security provisions in additional sites within your areas of responsibility.
• Raise and investigate all operational security-related Security Incident Reports (SIRs).
• Chair After Action Reviews for incidents where appropriate, to identify lessons learned, consider the wider impacts (eg if there is a national impact).

NB: Regular travel and occasional overnight stays are required in this role.

Essential Criteria:

• A working knowledge of operational security
• Evidence of working with Suppliers & demonstrating strong supplier management skills
• Excellent relationship builder, experience working across all levels in an organisation
• Demonstration of strong customer relationship management dealing with a diverse range of stakeholders
• A proven track record of operating at a tactical level, delivering Security Services across complex sites
• Proven track record of analysing and resolving problems, developing opportunities, and implementing innovate solutions/approaches
• Able to demonstrate personal self-development

Desirable Criteria:

BTEC Level 5 in Security Management or equivalent qualification
Contract Management Foundation Level Qualification (CMCP)

If not already held, you must be willing to obtain BTEC level 5 in Security within 2 years of appointment and Contract management foundation level. Additionally, the applicant should be prepared to complete Threat and Risk Analysis Training Pathway incorporating NVQ Level 4 in Security Coordination and Design.

Benefits

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%

Find more about HMRC benefits in 'Your little extras and big benefits handbook' for further information or visit Thinking of joining the Civil Service.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

How to Apply 

As part of the application process, you will be asked to complete an anonymised CV and a 750-word Personal Statement.

Your CV is for information purposes only and will not be scored. 

Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the and the Specialist Knowledge & Experience and the essential criteria found in the Person Specification outlined in the advert. Please provide evidence where possible.

You will also be asked to provide a statement addressing the desirable criteria, which will not be sifted on, but may be used in the event of a tie-break.

We will assess you against these behaviours during the selection process: 

• Making Effective Decisions
• Managing a Quality Service
• Working Together 
  

Sift 

Your Personal Statement will be assessed, with the successful candidates being invited to interview.

Interview 

During the panel interview you will be asked behaviour-based questions to explore in detail what you are capable of and you will be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role.

This is an example of a strengths-based question: 

“It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?”

There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.

Interviews will take place via face to face. Sift and interview dates to be confirmed. 

We reserve the right to raise the score required at any stage of the process in order to manage numbers.

A reserve list may be held for a period of up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.

Eligibility

To check that you are eligible to apply, review this eligibility information

Important information for existing HMRC contractual homeworkers:

Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.

Reasonable Adjustments 

We want to make sure no one is put at a disadvantage during our recruitment process because of a disability, condition, or impairment. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. 

If you need a reasonable adjustment or a change to be made so that you can make your application, review this information on reasonable adjustments, and contact hmrcrecruitment.grs@cabinetoffice.gov.uk as soon as possible.

Diversity and Inclusion

At HMRC we are committed to creating a great place to work for all our colleagues and creating an inclusive and respectful environment that reflects the diversity of the society we serve.

Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. We’re committed to creating a great place to work for all our colleagues here at HMRC. We want everyone to feel valued and supported to achieve their potential at HMRC.

For more information on how we make this happen, review this information on our culture and values

Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.

We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible after considering operational and customer service needs. We can’t guarantee that we can meet all requests to work flexibly, as agreement will be subject to business ability to accommodate, and any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer.

Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process. 

The Civil Service runs a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. 

Locations 

HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.

Security Update

For more information on the level of security checks we will carry out, review this information on security checks 

Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.

Further Information

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.

Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application/s will be withdrawn from the process. 

Duplicate applications for the same vacancy will also be withdrawn.

Transferring into HMRC from Civil Service If you are currently working for an ‘Other Government Department’ (OGD) and would like to consider the impact on your pay when joining HMRC, please see the attached document "Combined T&C and OGD Pay English”, found at the bottom of this advert. Further information on staff transfers can be found on gov.uk

Problems during the application process 

If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. 

If you think you’ve made a mistake on a short application form (e.g. you’ve ticked the incorrect eligibility box), please contact hmrcrecruitment.grs@cabinetoffice.gov.uk at least two working days before the vacancy closes. After this, we won’t be able to reopen your application.   

Please use the subject line to insert appropriate wording e.g. Please re-open my application - 333130 & vacancy closing date 25/01/2024. Please note that we cannot amend or re-open your application if you have submitted your full application in the interests of fair and open recruitment.

For reasonable adjustments queries or requests, please see details within reasonable adjustments section above.

Due to operational needs, these posts are full-time; however applicants who need to work a more flexible arrangement are welcome to apply. We can’t guarantee that we can meet all requests to work flexibly, as agreement will be subject to business ability to accommodate, and any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.