About the job

Job summary

We have an exciting fixed term opportunity to join our friendly and supportive team of archives and records management professionals. The Records Assistant role supports the Records Management team, primarily focusing on paper records maintained in Kew’s central records Registry system. You will create new registered files as requested, add new papers to existing files and oversee the closure of inactive files.

Additionally, the role provides key information services to staff - researching and answering a wide range of enquiries about access to and information from paper records. You will also assist the Records Manager in publicising and administering internal training and answering enquiries from staff about managing electronic records as we work to implement our SharePoint Electronic Document and Records Management system (EDRMS) across Kew.

Job description

This Records Assistant position is well suited to someone who is self-motivated and is looking to enter or gain experience in the records profession, as it includes a range of tasks across paper and electronic records management. The role requires a high level of accuracy, and customer focus. You will have access to a wealth of opportunities for individual and professional development. You will be required to handle large, heavy and/or fragile items.

Person specification

This role is based at Kew with the option of regular home working for 1 day per week, subject to operational requirements.

Interviews are expected to be held in the week beginning with 5 August 2024.

Benefits

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

Things you need to know

Selection process details

If you are interested in this position, please submit your application through the online portal, by clicking “Apply for this job”.

We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.

No agencies please.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.