About the job

Job summary

For jobs located in Wales, the ability to speak Welsh is desirable.

From the design and development of policies to the delivery of services supporting work, welfare, pensions and child maintenance, DWP is the Government’s largest department.

People are at the very heart of what we do. We ensure disabled people can live more independent lives; help tackle poverty and homelessness; provide a financial foundation for a secure old age; and support families ensuring children can fulfil their potential.

DWP has the largest commercial estate in government and our team is committed to being smaller, greener and better – helping people to work, grow and thrive. Our estate provides accommodation for colleagues who support millions of daily customer interactions in Jobcentres and Health Assessment centres, back of house offices delivering frontline services and hub sites housing expert functions such as Policy, Finance, Digital and HR.

The DWP Estates function ensures the smooth and efficient operation of this network on a day-to-day basis. We manage a private sector supply chain that delivers essential services such as security guarding, maintenance, property and leasehold, construction, cleaning and facilities management. Many of these services are business critical and we cannot safely open our offices without them. 

Our ambitions are to:

• Transition to a smaller, more affordable, and adaptable estate
• Invest in improving DWP’s buildings and infrastructure, conducted mainly through an extensive programme of planned replacement works 
• Meet our agreed Government Greening Commitments - creating a culture where sustainability is embedded
• Expertly deliver cost effective services
• Create a professional working culture that is best in class across the Government Property world

There is no better time to join us as we transform our estate and make our buildings fit for the future.

This role will support the collation and analysis of data and MI requirements for the Estates Directorate and its customers, to produce meaningful insight and knowledge to the activities of the Strategy, Portfolio and Leasehold team.  It will support information with the ‘So what?’ view to drive efficiencies and strategies from evidenced based strategic and operational decision making.

Job description

Government Property Profession Career Framework (Link)

This role sits within the following:

• Job Family – Strategic Asset Management
• Core Role – Property Data Management
• Level – Senior Practitioner

 Key accountabilities

• Understand the strategic drivers for Estates to ensure clarity in providing portfolio strategy and planning with evidenced based data and MI.   Support the balancing of business need with (but not limited to) property quality & sustainability, total property cost & value for money, lifecycle investment, market cycles & supply, utilisation.
• Provide analytical insight to help drive operational and strategic decision making including defining appropriate metrics to ensure all services delivered across the portfolio, including the tracking of policy and compliance.
• Remaining alert to emerging issues and trends which may impact Estates and your team’s area of work.
• Ensure cross government reporting requirements are met as relate to property strategy (eg utilisation), and how the strategies and activities create value and meet the diverse needs of all stakeholders.
• Act as the receiver of MI & reporting from the Integrator, developing a relationship and framework with them to meet the needs of Estates business relating to MI & Data.
• Develop a footprint view of the DWP Estates Portfolio with cleansed and appropriate data, incorporating the holistic view of the portfolio and estate including data provision from the Integrator supply partner.
• Develop insights and analytics focus to the role, using the most effective measures, metrics and insights to understand the variable and total costs of occupancy as required.
• Actively lead the culture of verified data to produce knowledge and insights by developing and embedding appropriate tools and reports to drive improvement and commercial decision making across the Department.
• Provide analytical insight to senior Estates leaders to help drive operational and strategic decision making which will influence how service provision to customers or investment.
• Provide comprehensive benchmarking analysis across portfolio / government departments and with external organisations, to inform the efficiency and effectiveness of the DWP Estate.
• Ensure a high level of insight and awareness of the Estate’s portfolio and activities based on data and information to ensure value and continuous performance.
• Seek to continually improve analytics and reporting and how this is shared with the wider business by communicating in a straightforward, honest and engaging manner, choosing appropriate styles to maximise understanding and impact.
• Encourage joined up team work across Estates, establishing professional relationships with a range of stakeholders across Estates, supplier partners and wider Government Departments.
• Support the development and delivery of the property portfolio strategy.
• Encourage ideas for change from a wide range of sources, working with others to identify areas for improvement, supporting the continuous improvement of the Estates directorate through business intelligence gained from accurate and relevant Data & MI.
• Be a supporting liaison between Office of Government Property and the Estates directorate for all information returns and requirement.
• Work in a ‘one team’ cultural approach of partnership with the Integrator and other supplier partners.

Person specification

Essential Skills, Knowledge & Experience

• Demonstrable experience within a data driven environment
• Experience of building reporting dashboards and developing analytics solutions, with a customer and business focus
• Ability to collaborate and partner with various teams, supplier partners and stakeholders is essential
• Experienced in data manipulation and interrogation and experience in a range of analytical tools
• Ability to translate & explain MI outputs to a non-technical users and develop actionable plans

Qualifications/professional memberships

Desirable

Ideally working towards RICS (MRICS/FRICS) or alternate data analysis focused qualifications

Benefits

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%

Location

Applicants should apply for suitable posts where they can travel to and from their home office location daily within a reasonable time.   

Please be aware that this role can only be worked in the UK and not overseas. Relocation costs will not be reimbursed. 

Hybrid Working

This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home.  This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

STAGE 1  - APPLICATION & SIFT

As part of the application process you will be asked to provide a Personal Statement of no more than 1000 words against the essential criteria as outlined above. You will also be asked to provide a short CV.

Your CV should be fairly short and just evidence very brief details of your work history and experience.

Please do not submit a speculative application where you do not meet at least 50% of the essential criteria as these applications will be unsuccessful. Do not include Behaviour examples within your application as these will not be assessed in the sift and will only be used at interview stage.

Further details around what this will entail are listed on the application form.

Should a large number of applications be received, there will be an initial sift of applications based on the Personal Statement only, so please ensure you evidence how you meet the Essential Skills, Knowledge & Experience requirement contained in the vacancy in this section. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.

STAGE 2 - INTERVIEW

All candidates who are successful at the sift stage will undertake a single virtual video interview.

The interview will follow a blended approach which will help us assess candidates Behaviours and Strengths.

Currently the sift is scheduled to take place w/c 11 March 2024 and interview dates will be w/c 25 March 2024. Interviews are scheduled to take place virtually and dates are subject to change.

Presentation

If invited to interview you will be required to do a 5 minute presentation at the start of your interview. Details of the presentation and what is required will be supplied as part of the invite to interview.

Further Information

Find out more about Working for DWP

A reserve list may be held for a period of 12 months from which further appointments can be made.

Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

If successful and transferring from another Government Department a criminal record check may be carried out. 

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure or Barring Service or Disclosure Scotland on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading. 

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

New entrants are expected to join on the minimum of the pay band.

Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.

Reasonable Adjustment

At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.

We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via DWPrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.