About the job

Job summary

Please refer to Job Description

Job description

Approve Premises and P&Q experience desirable.

Overview of the job

The EPP division is responsible for supporting the NPS in improving the quality and effectiveness of Probation practice by overseeing the performance of the NPS and directly managing projects relating to learning, assurance and professional development, including the development of the professional registration framework.

This is a strategic role within the National Probation Service (NPS). The Quality and Effective Practice Manager supports the Quality & Effective Practice Lead and/or Head of Function to provide a leading role within the unit in respect of quality and effective practice.

Location is flexible, but will involve regular travel to London and some travel to other venues in England and Wales which may require some overnight stays

Summary

Quality and Effective Practice Managers will lead on the development of projects to improve the quality of work by frontline staff.

The job holder will be expected to manage and lead projects within the functional area and provide support and cover to other teams/functions during periods of absence.

In line with NPS policies and procedures, the job holder must at all times demonstrate
a commitment to equality and inclusion and an understanding of their relevance to the work they do
Responsibilities, Activities & Duties    The job holder will be required to carry out the following responsibilities, activities and duties:

•    Provide effective leadership of projects relating to areas of probation practice including the design and co-ordination of internal quality assurance activities to demonstrate that offender managers manage risk appropriately and meet public protection standards.
•    Provide specialist effective practice knowledge and understand the changing nature of effective practice in accordance with emerging research.
•    Contribute to the development of Senior Probation Officers using specialist effective practice knowledge.
•    Lead national effective practice projects that support a programme of continuous improvement in consultation with operational colleagues across the NPS.
•    Work with divisional Performance & Quality Managers to promote best practice and practice improvement.
•    Proactively support staff development through production of guidance for delivery of effective practices across the service
•    Contribute to the organisation's response to external inspections and
internal audits.
•    Support implementation of change in practices including working with divisions e.g. training and development
•    Contribute to effective practice through the development of processes that promote review, discussion and feedback
•    Promote a culture of innovation and continuous improvement to service
delivery
•    Facilitate effective communication between the NPS and internal and external partners e.g. HMPPS, HMIP
•    Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes
•    Deputise for the Quality & Effective Practice Lead as required
•    Promote the aims and values of the NPS and HMPPS and reinforce pro social modelling skills by reinforcing pro social behaviour and attitudes and challenging anti-social behaviour and attitudes.
•    Adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.

Person specification

Please refer to Job Description

Benefits

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Selection process details

https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.