About the job

Job summary

Working as part of the IT Directorate, the Enterprise Systems team ensures effective operation, administration and maintenance of RBG Kew’s business-related systems on a daily basis providing almost 365 cover. 

The role of Project Manager - Customer Experience Board would provide RBG Kew with Project support, delivering technology projects to a diverse and challenging customer base across Kew.  This will be achieved by managing multiple projects, working closely with the IT team and stakeholders who require services, new or old, to be delivered in a timely fashion.  The projects will include a range of criticality based on business change initiatives, supporting the delivery of Kew’s ambitious corporate and IT strategic goals.

Job description

Essential person specification criteria

• Professional qualification in PRINCE2 (Practitioner) 
• Extensive experience using Microsoft Project 
• Educated to degree level or equivalent work experience

Person specification

• Substantive experience of leading and managing delivery of technology-based projects involving multidisciplinary teams and diverse stakeholder groups in a collaborative manner  
• Experience delivering IT infrastructure projects
• Interest in and knowledge of technology trends
• Accuracy and attention to detail with written and verbal communication
• Ability to produce high-quality written documentation including proposals and status reports which demonstrate confidence in calculating costs and margins

   

  This role is based at Kew with the option of regular home working, subject to operational requirements. 

Benefits

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

Things you need to know

Selection process details

We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.

If you are interested in this position, please kindly visit the Kew Careers website.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.