About the job

Job summary

We are currently looking for a Programme Delivery Manager to join our Software and AI Team within the Healthcare Quality and Access group.

 

This is a full-time opportunity, on a 12 month fixed term contract/internal move or temporary promotion basis. The role will be based in 10 South Colonnade, Canary Wharf London, E14 4PU. Please be aware that this role can only be worked in the UK and not overseas.  

Government departments and agencies are working towards implementing a minimum 60% attendance in office sites.

We are currently implementing a flexible, hybrid way of working, with a minimum of 4 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 8 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly. Remote working is potentially available for some specific roles. Please discuss this with the recruiting manager before accepting an appointment. 

 

 

Who are we? 

 

The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research.  

 

This post is based in the Software and AI Team within Innovative Devices Division of Healthcare Quality and Access.  

 

The Software and AI team is responsible for taking all reasonable steps to protect the public health and safeguard the interests of patients by ensuring that software as a medical device (SaMD) meet all appropriate standards of safety and performance and to encourage safe use. The Group does this by providing technical support and advice to the Innovative Devices Regulatory Policy Group; contributes to the review of clinical investigations and compliance activity; and engages with internal and external stakeholders on a range of issues involving software as a medical device. Following the UK exit from the EU, the Software and AI team is now leading on the development of a new regulatory framework for software as a medical device. 

Job description

The AI-Airlock project is launching the MHRAs regulatory sandbox, a controlled virtual environment to investigate challenging regulatory questions. The project will explore regulatory science concepts and AI technologies that provide challenges to existing medical device regulatory processes. 

The post holder will need to drive the AI Airlock project and deliver these successfully to meet time, quality, and targets. The post holder will be responsible for ensuring the benefits to be realised from the project and the outputs are transitioned into agreed deliverables, and that project risks are identified and managed.  

 

The successful applicant will also act as the primary point of contact for managing communications with between senior leadership the AI-Airlock team, promptly addressing important communications and gathering input from team members as needed. The Post holder will embrace and role model the desired behaviours to exemplify our Civil Services values, promoting an ethical, positive work culture. 

 

To excel in this role, the post holder will prioritise tasks as they arise, demonstrating a strong ability to multitask while maintaining a keen attention to detail. To maintain consistent and documented compliance with all relevant MHRA quality and best practice requirements. 

What’s the role?

This is an important role for the AI Airlock project, acting as the operational and business lead to ensure the success of the project. 

 

There are three core elements to this role: 

 

• To lead on operational and programme management aspects of the AI Airlock Project; 
• To work with colleagues within the project team, innovative devices and across the MHRA to take forward the AI Airlock project and 
• To ensure the delivery of the AI Airlock project objectives, working alongside regulatory expertise and management. 

 

 

 

Key responsibilities: 

 

Leadership and management 

 

• Support the Project owner, Head of Software and AI, and wider MHRA senior staff on delivering the AI Airlock project.  
• To take on Programme Manager responsibility and oversight of the AI Airlock, management of dependencies and interfaces between workstreams. 
• Develop effective partnerships with key stakeholders especially across the Agency, Approved bodies, the NHS and industry 
• Ensure that the AI-Airlock contribution of the MHRA is providing value for money and that there is a focus on targeted proactive activities that ultimately can reduce risk to patients and users of AI medical devices.

 

Person specification

Who are we looking for? 

 

Our successful candidate will: 

 

•  Leadership: Promote diversity, inclusion and equality of opportunity, respecting difference and external experience. Welcome and respond to views and challenges from others, despite any conflicting pressures to ignore or give in to them. Stand by, promote or defend own and team’s actions and decisions where needed. Seek out shared interests beyond own area of responsibility, understanding the extent of the impact actions have on the organisation. Inspire and motivate teams to be fully engaged in their work and dedicated to their role. 
• Communicating & Influencing: Communicate with others in a clear, honest and enthusiastic way in order to build trust. Explain complex issues in a way that is easy to understand. Take into account people’s individual needs. Deliver difficult messages with clarity and sensitivity, being persuasive when required. Consider the impact of the language used. Remain open-minded and impartial in discussions, whilst respecting the diverse interests and opinions of others. Introduce different methods for communication, including making the most of digital resources whilst getting value for money. Monitor the effectiveness of own and team communications and take action to improve where necessary. 
• Delivering at Pace: Regularly monitor your own and team’s work against milestones ensuring individual needs are considered when setting tasks. Displays the ability to manage stakeholders, taking account of their levels of influence and particular interests. 
• Working together:  Actively build and maintain a network of colleagues and contacts to achieve progress on shared objectives. Challenge assumptions while being willing to compromise if beneficial to progress. Build strong interpersonal relationships and show genuine care for colleagues. Ensure consideration and support for the wellbeing of yourself and individuals throughout the team. Understand the varying needs of the team to ensure they are supported and their experiences are utilised. Create an inclusive working environment where all opinions and challenges are taken into account and bullying, harassment and discrimination are unacceptable. Remain available and approachable to all colleagues and be receptive to new ideas. 
• Takes the lead in creating an environment that encourages open and honest communication at all levels in the organisation. 

 

If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification! 

 

Please note: The job description may not open in some internet browsers. Please use Chrome or Microsoft Edge. If you have any issue viewing the job description, please contact careers@mhra.gov.uk 

 

Benefits

Alongside your salary of £56,353, Medicines and Healthcare Products Regulatory Agency contributes £15,215 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

The selection process: 

 

We use the Civil Service Success Profiles to assess our candidates, find out more here. 

 

• Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application. 
• Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles. 

 

Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on the competency-based answers provided- ensure you have read these thoroughly and allow sufficient time. You can view the competencies for this role in the job description. 

 

If you require any disability related adjustments at any point during the process, please contact careers@mhra.gov.uk as soon as possible. 

  

Closing date: 26 February 2024

Interview date: W/C 04 March 2024

 

If you need assistance applying for this role or have any other questions, please contact careers@mhra.gov.uk 

 

Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here. 

Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks.

Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here.

 

Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries, please contact careers@mhra.gov.uk.

 

In accordance with the Civil Service Commissioners’ Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should firstly contact Mira Mepa, Head of Recruitment and Operations, Mira.Mepa@mhra.gov.uk.  

 

If you are not satisfied with the response you receive, you can contact the Civil Service Commission at: civilservicecommission.independent.gov.uk 

 

info@csc.gov.uk 

Civil Service Commission 

Room G/8 

1 Horse Guards Road 

London 

SW1A 2HQ 

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.