About the job

Job summary

Are you excited about the potential of tech, but concerned how it may affect society?

Do you want to use your project management skills to benefit the public good and make a real impact on millions of people and businesses in the UK?

Join the Digital Markets Unit at the Competition and Markets Authority (CMA) and play a key role contributing to the delivery of the CMA’s work to administer a new pro-competition digital markets regime that will benefit consumers.

About the CMA

We help people, businesses, and the UK economy by promoting competitive markets and tackling unfair behaviour. Our work is wide ranging, ambitious and often new and challenging.

The Digital Markets Unit has been established to promote greater competition and innovation in digital markets, for the benefit of consumers and people. Our work focuses on some of the most important digital markets used by consumers and business in the UK, like online search, social media, app stores and online marketplaces.

It is an exciting time to join the CMA’s Digital Markets Unit – we are passionate about what we do and offer a supportive environment, with opportunities to be involved in a wide range of interesting work.

We are also recruiting to the position of Principal Adviser, Digital Markets for which you are required to make a separate application.

The Digital Markets Unit (DMU) will host a drop-in session for prospective candidates interested in working for the CMA. Candidates are invited to join a virtual session where the team will explain the work of the DMU and you can hear from existing team members about their experiences. Recruiting managers will be available to answer any questions you may have about the vacancies.

We will run the session over Microsoft Teams from 5.30 pm on 6:30 pm on 4 June 2024, to register your interest please visit - Live Q&A Event: working in the CMA’s Digital Markets Unit Tickets, Tue, Jun 4, 2024 at 5:30 PM , Eventbrite

You can read more about working at the CMA in our candidate pack

Job description

The successful candidate will work closely with key teams and stakeholders within the DMU as well as a range of colleagues across other areas of the CMA. Responsibilities may include: Leading and/or project managing the Programme Office workstreams within the Digital Markets Unit, ensuring that work is delivered to timeframes, including identifying, managing and escalating risks (for example, in relation to DMU wide learning and digital transformation needs, or internal governance and reporting). Develop and maintain positive relationships with relevant teams across the CMA, including the central Programme Management Office and CMA Academy to support effective project delivery and team capacity building.   Ensuring adherence to the DMU’s internal governance processes, including overseeing business continuity planning and relevant reporting to senior decision makers within the CMA.   Managing the DMU’s risk register, including routine monitoring, assessment and escalation of relevant risks to the DMU senior management team as required. Leading the review and improvement of recommended processes and knowledge-capture to improve our efficiency and maximise our learnings across different pieces of work, including maintaining and updating our DMU Internal Handbook. Responsibility for monitoring and reporting on overall DMU team resource allocation to ensure that each of the teams in the DMU are resourced with consideration to strategic priority and resource needs.   Wider Responsibilities Line and work management responsibility for members of the Digital Markets Unit, supporting individual development and providing timely feedback. Contribute to the overall development of the DMU and ensure that best practice and knowledge is shared within the DMU.

Person specification

It is essential that you can provide evidence and examples for each of the following selection criteria in your application. For tips on how to make the most your application, please have a look at our guidance document.

• Experience successfully delivering projects to challenging timescales, providing strategic direction, recommending change, problem solving and keeping track of progress to ensure quality outcomes (lead criteria).
• Excellent stakeholder engagement skills, with the ability to develop strategic relationships with internal and external stakeholders, including those from other professional backgrounds (lead criteria).
• Strong communication skills and proven ability to influence and collaborate with colleagues and senior decision-makers, tailoring communications appropriately and securing buy-in to ideas
• Experience of developing recommendations, drawing on analysis of a wide range of information and identifying and communicating key risks.

Desirable:

• An interest in and/or prior experience managing process change across a team or organisation. 

Benefits

Alongside your salary of £59,100, Competition & Markets Authority contributes £15,957 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

As part of the application process you will be asked to complete a CV, personal statement and an online application form. Further details about application requirements are listed on the application form.

The selection process will comprise of the sift (application review) and an interview which may include an assessment. 

An initial sift based on lead criteria 1 and 2 may be held if a large number of applications are received.

If your application then progresses to a full sift, all elements of the essential criteria listed under Person Specification of the role profile will then be considered.

Arrangements for the interview will be enclosed in the invitation. 

Please note that interviews will be held  virtually via Microsoft Teams.

Please note that it is essential that your personal statement is aligned to provide evidence that you have the knowledge and experience for each of the following selection criteria (as included on the role profile and listed above under 'Person Specification') in your application.

The role will close 11:55pm Monday 10 June 2024

The sift will take place week commencing 17 June 2024. 

If your application is successful, you will be invited to attend an interview. You will be notified via email to log-in to your Civil Service Account and book your interview slot. You will be sent an email with full details of your arrangements for interview.

Interviews will be held week commencing 1 July 2024. There is 1 interview stage for this role.

The interview will be a 45-60 minute panel interview where you will be asked questions based on the Behaviours and Experience outlined in the role profile.

The first part of interview will comprise of a presentation or written assessment, the topic of which will be shared with you should you be selected for an interview and advance preparation may be required.

Reasonable adjustments

We want to make sure no one is at a disadvantage during our recruitment process because of a disability, condition or impairment. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.

If you need a change to be made so that you can make your application, you should complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process.  You can also email recruitment@cma.gov.uk.

For example, you may need wheelchair access at interview, or if you are deaf, a Language Service Professional. You might also require additional time to complete a timed assessment or a sign language interpreter to support with the relaying of information.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.