About the job

Job summary

As the UK’s regulator for the energy industry, Ofgem exists to ensure safe, secure and sustainable energy supply to British households and businesses 

We are currently hiring for a Principal Delivery Manager to join and lead our experienced team here at Ofgem. As a Principal Delivery Manager, you will help lead the Digital Delivery function within our Digital Services team. Working on high profile digitalisation change projects, the ideal candidate will be an expert within this field and have the confidence to change the status quo, challenge stakeholders and coach and mentor others across the profession. 

 Communication skills and the ability to see a project from its conception through to the end is essential in this role. We are looking for someone who can demonstrate working at a senior level with a proven track record of high performance and background in the field of IT project management. It is key as project manager you are able to display excellent organisational skills and attention to detail with examples of managing high priority projects to deadlines and on budget. 

It is vital for applicants to have exposure across technology suites such as Azure, with an awareness of all aspects of digital delivery project management. This fantastic opportunity gives you the freedom within the role to drive the digital function forward whilst working in a fully flexible hybrid working environment. 

We are passionate about upskilling and offering opportunities to our teams for professional and personal development across the profession of Digital Delivery. Personal growth is key at Ofgem, and so being self-motivated and driven in your role can open opportunities for you. 

If you are passionate about the work we do within Ofgem and thrive when making change, then we want to hear from you. 

Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work. 

Job description

Ofgem works on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe, affordable and environmentally sustainable energy supply.  We are playing a vital part in accelerating the transition to Net Zero and a carbon neutral energy system – a goal that everyone wants to achieve.  Whatever your role, you’ll be playing your part in creating new energy solutions that are gret for customers, and great for the environment. 

Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work.  

Purpose 

• Operate as Ofgem’s internal Delivery Management expert, providing advice on Delivery related matters to: ExCo, the Board, Directorates, other key stakeholders including CDDO/GDS and BEIS. 
• Be the focal point and expert in a multi-disciplinary team in a specific work area in the context of operating in a Professions and Flexible Resourcing model.  
• Plan, oversee and deliver a set of work deliverables on time and to a high standard through effective project management and support of multidisciplinary team members. 
• Provide inclusive corporate leadership, using your expertise to provide comprehensive knowledge sharing, support and development that demonstrate commitment to Ofgem values. 

Key Responsibilities

To support the team deliverables, that utilise your expertise to ensure successful outcomes across team members and collaborating teams:

• Provide clear and transparent work objectives, milestones and success metrics in your area of expertise to oversee and co-ordinate successful team outcomes. 
• Collaborate closely with other teams to manage interdependencies, risks and resourcing to support portfolio delivery. 
• Where required, be jointly responsible with the PDL on welfare and pastoral care of all colleagues. 
• Demonstrate effective diversity and inclusive team management within their team and the wider organisation. 

Key Outputs and Deliverables   

• Use your expertise in supporting Digital Delivery across the DDaT portfolio   
• Provide expertise in Delivery Management. 
• Provide clear leadership and direction to all aspects of major projects across the portfolio. 
• Lead and resource manage the delivery management team(s). 
• Line manage and develop the delivery management team(s) to deliver consistently high performance against objectives, provide pastoral care and create a career development pathway. 
• Improve the efficiency and effectiveness of the delivery management team, coach and mentor the team in agile ways of working. 
• Define, document and embed robust and repeatable ways of working. 
• Establish strong stakeholder relationships at all levels both internally and externally. 
• Work with other heads of to promote effective cross-functional delivery. 
• Act as an escalation point for the delivery management team(s), escalate project risks and issues at the directorate level, and remove barriers to delivery of the portfolio. 
• Programme / Project budget reporting and control. 
• Ensure appropriate project governance and reporting frameworks are in place and drive improvement across the portfolio. 
• Ensure project delivery across the portfolio meets GDS standards. 
• Follow Ofgem procurement processes and take responsibility for complex commercial / contract management for contracted suppliers. 
• Stand in for Heads Of when required. 

Person specification

Essential Criteria

• Experience of working at a senior level as Delivery/Project Manager, that can be demonstrated by proven record of high performance and substantial achievements in past positions. (Lead criteria) 
• Experience Leading a Delivery Management function in a formal/informal capacity with proven experience within governance, planning, resourcing, risk and people management. (Lead criteria) 
• Excellent organisational skills and attention to detail, and skills and experience in one or more project management specialisms including: delivery, planning, assurance, risk management, governance or stakeholder engagement. 
• Experience working and communicating with stakeholders at a senior level with the ability to challenge and communicate changes to a wide range of stakeholders. 
• Expertise/capability in a related professional specialism, evidenced through an appropriate professional qualification - Agile Project and Delivery Management Certification (ICP APM) Advanced Certified Scrum Master (A-CSM). 

Benefits

Alongside your salary of £56,000, OFGEM contributes £15,120 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.  

You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential and desirable skills and capabilities. 

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.