About the job

Job summary

Help the UK’s energy regulator transform its infrastructure and make net zero a reality.

Ofgem exists to ensure a safe, sustainable and affordable energy supply to the households and businesses of Great Britain. As the industry regulator we promote the highest standards of customer care and work with industry partners to ensure that our energy system and supporting infrastructure is safe, resilient and sustainable.

In this critical role, you’ll join our supportive and experienced Azure function, delivering cloud and hybrid solutions across compute, network, storage and security. Not only will you have the chance to shape the infrastructure of a leading regulatory body, but you’ll be helping us carry out our vital work more efficiently than ever, in turn helping the government reach its ambitious net zero targets.

You’ll be the principal infrastructure engineer for our cloud platform. Leading on cloud migration, you’ll install, configure and monitor cloud services, working with leading-edge technology across numerous projects. You’ll also develop Azure-based documentation, troubleshoot Azure builds and create frameworks for our IT and infrastructure teams. Beyond this, we’ll look to you to drive the standardisation of enterprise cloud integration and application development.

You’ll also develop the strategic and tactical engineering roadmaps for the technology and services in your remit. There are also opportunities to lead and direct our infrastructure specialist teams. To join us, you’ll need considerable experience in leading IT operations, including networking, virtualisation, identity, business continuity and disaster recovery. Experience in designing Azure infrastructure solutions is also essential, and you’ll have expertise in Azure AD, IaaS, containers, storage, networking and Azure Security.

Excellent communication and project management skills are important, combined with skills in systems design, integration, testing and troubleshooting. We’re also looking for a sound knowledge of cloud security.

We are serious about offering you professional development, training and support. You can also expect an excellent benefits package including a civil service pension, along with a real work-life balance, a great working environment with scope for hybrid working and a shared sense of purpose.

We welcome candidates from all backgrounds, and especially welcome individuals from underrepresented groups. While this is a full-time role, flexible working patterns and job shares are welcome.

Job description

We are building a Digital, Data and Technology (DDaT) driven organisation at Ofgem and will lead industry by showcasing best practice when dealing with data, digital and technology in the energy sector. Our more modern, insight-driven, innovative approach to DDaT will provide outstanding experiences at the right cost, quality and pace for the whole of Ofgem and ensure consumers receive a top-quality and cost-effective supply of energy

Key Responsibilities

• Partnering with stakeholders to design and implement the Azure hosted portions of our products. This will be done leveraging Infrastructure as Code (IAC)Manage Azure key management services to ensure robust cryptographic key security
• Hands on design and configuration of the Microsoft Azure Cloud (e.g IAAS, PAAS, Idientity and Authentication, AKS)
• In depth configuration and development of Azure resources using Infrastructure as Code (Terraform/ARM)
• Providing Overall Azure expertise to the team and our Software Development Teams
• Troubleshoot complex escalations and the ability to learn new skills/technologies
• Leading and communicating insights and best practices with peers and stakeholders on these service improvements.
• Documenting Azure Cloud for information and security purposes
• Helping leverage AI to automate and streamline activities

Key Outputs and Deliverables

• Lead and work within CDIO function to refresh, design, build, and operate our Azure Cloud solutions and environments
• Design and implement cloud-based solutions using Azure services such as App Services, Functions, and Logic Apps
• Monitor and troubleshoot cloud-based applications and services, automate cloud-based deployments using Azure DevOps
• Provide technical administration for the Continuity of Operations/Disaster Recovery architecture and planning
• Technical knowledge of Microsoft Azure and On-Prem infrastructure components and how they integrate with one another
• Provide documentation and resources to colleagues across Information Services, ensuring that all services are fully supported, and end users have access to appropriate technical support and information
• Be the primary technical lead for issues related to Cloud environment

Person specification

• You should have a deep understanding of the Azure platform, services, and features, such as Azure Compute, Azure Storage, and Azure Networking. Knowledge about implementing, managing, and monitoring identity, governance, and compliance features in Azure is also beneficial
• DevOps Practices: Familiarity with DevOps principles and tools like Azure DevOps, Github, Jenkins, Chef, and Puppet can be vital as Azure engineers often work in environments that follow DevOps practices. Knowledge of CI/CD pipelines, Infrastructure as Code (IaC) also forms an important part of this skill set.
• Programming Skills: You will often need to write scripts to automate tasks, so proficiency in a programming language such as Python, JavaScript or PowerShell is essential
• Cloud Security – you need to be knowledgeable about protecting information and systems in the cloud. This can include understanding how to configure security protocols, manage security services, and adhere to compliance regulations within the Azure environment
• Networking: Azure engineers design, implement and manage Azure Networking. You would need to have a good understanding of network principles and the Azure networking services.

Benefits

Alongside your salary of £58,520, OFGEM contributes £15,800 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.

You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your personal statement, how you meet each of the essential and desirable skills and capabilities.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission. The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.