About the job

Job summary

Ofgem works on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe, affordable and environmentally sustainable energy supply. We are playing a vital part in accelerating the transition to Net Zero and a carbon neutral energy system - a goal that everyone wants to achieve. Whatever your role, you’ll be playing your part in creating new energy solutions that are great for customers, and great for the environment.

We offer a diverse range of flexible working career opportunities: roles that are stimulating and rewarding, where you can get involved in ground-breaking work. And it’s important to us that we recruit from a wide range of professional and personal backgrounds – bringing different perspectives and experiences to our work.

Operating in an Agile environment, you’re first deployment will be in Ofgem’s Digital Delivery team. It’s an opportunity to work with a range of different stakeholders in an environment where you are encouraged to be creative and where you’ll have plenty of scope to develop your professional knowledge and skills.

You’ll have a vital co-ordination role, working closely with program team to ensure that agreed project milestones are achieved, processes are adhered to, and accurate and timely reporting supports effective project governance and communication with stakeholders.

We expect that you will already have worked in a project support role and so will be accustomed with the need to work across a range of different tasks and workstreams, and co-ordinate and prioritise your work effectively. You’ll have exceptional planning and organising skills with working experience in project support as well as digital projects or working in digital portfolios.

You’ll be someone who enjoys taking the initiative and who can arrive at the right conclusions on administrative decisions based on a good understanding of relevant policies or operational requirements. A good understanding of the key attributes of a successful PMO team and the ability to promote these practices as essential parts of effective project management will identify you as a strong candidate.

Ofgem is proud to be an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of open and fair competition, merit and business need.

Job description

Working within the PMO team and alongside the Delivery and Product Management teams and Senior Managers in the Delivery Hub – Digital area, you will be responsible for supporting the monitoring and reporting on Delivery and Schemes Agile project and product portfolio.

You will work within a small team of staff who are responsible for:

• Operating and continuously improving an effective PMO function
• Ensuring proper governance is implemented & adhered to

The role requires knowledge of best practices in the operation of a Programme Management Office.

This role will require a collaborative approach in working with colleagues both within and outside the Delivery Hub. The right candidate will have project and programme management experience, and a pragmatic approach that balances the need for governance and rigour, while not over-burdening the stakeholders.

Person specification

Key Responsibilities

• Support an effective PMO function.
• Support with project and programme governance arrangements.
• Support the review of and revise the existing Project Management Framework and templates.
• Support projects as required
• Assess PMO tools and techniques and bring about positive change to how the PMO function operates.
• Keep the resource schedule updated for all projects

Key Outputs and Deliverables

• Project and programme reporting
• Develop and implement PMO standards and processes
• Support key projects, to include organising meetings and minute taking within the project meetings
• Risk management across the digital portfolio
• Updated Resource and Vacancy list for the digital portfolio

Essential Criteria

• Knowledge of PMO and Project Management methodologies, processes and techniques (LEAD)
• Experience of supporting a PMO in an agile environment (LEAD)
• Programme and project risk management experience
• Excellent communication and interpersonal skills
• Exceptional planning and organising skills 

Desirable Criteria

• Experience of communicating and influencing with senior stakeholders.
• Experience of digital projects or working in digital portfolios

Benefits

Alongside your salary of £23,450, OFGEM contributes £6,331 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.

You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential and desirable skills and capabilities.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.