About the job

Job summary

The Performance Analyst is a demanding new role that adds a new dimension to the operating model within the UKSV Planning & Performance team. The Planning & Performance team is responsible for supporting UKSV to plan, to improve capacity, to drive performance, to seek out emerging risks and identify areas of opportunity to drive performance and the overall decision-making process. It also requires building strong relationships, to highlight issues in a manner which builds confidence and partnership and engaging in new areas e.g. analysing TMX data to develop professional and independent findings to guide the business. The role requires the successful candidate to act flexibly and balance pressing needs with the opportunity to adapt standardised published data into actionable analysis, which provides insight across various layers. 

The Performance Analyst will provide accurate, quality and comprehensive insights that are used to provide context to centralised reports, giving guidance on a daily, weekly, monthly & quarterly view which allows for proactive or corrective action to be taken. These insights will be used in reporting that is published to Ministers/ Director level boards/ ELT and Internal UKSV business areas.

Job description

Duties will include but are not limited to:

• Take responsibility for the performance analysis in your given area and help the Delivery team to measure and assess their performance results: for example, what good looks like and how it will be measured.
• Help to plan and ensure the delivery function can access opportunities within published data sets to enhance the service.
• Work independently whilst also contributing to the wider matrix management team.
• Have ability to create performance measurement frameworks; identifying reporting requirements and support non-technical colleagues on understanding the data.
• Take ownership for the accuracy and quality of data within their own analysis.
• Work closely with Data Analyst & Planning Analysts in defining new data requirements for future performance reporting.
• To collate and distribute extensive statistical reports on the UKSV Key Performance Indicators, and to distribute reports both recurrent (daily, weekly, monthly) and one-off basis. 
• To seek out and highlight proactively areas for attention or discussion that impact the business.

Person specification

As  Performance Analyst within UK Security Vetting, we are looking for people who have the following expertise and attributes:

• An ability to turn data into valuable insights that inform decisions with a high level of numeracy and an awareness of different analytical tools. 
• The skill to present, communicate and disseminate analysis and recommendations effectively, appropriately and with high impact, sometimes using data from multiple quantitative and qualitative sources. 
• Able to demonstrate strong skill levels in  Excel/Google sheets as well PowerBI / Tableau and other analysis tools to understand and also ‘Tell the Story’.
• An ability to identify and analyse options from the data set, and assess their feasibility and operational impact. 
• Ensure that business solutions are aligned with strategy, business goals and end user needs. 
• Demonstrate knowledge of quality assurance techniques. 
• Identify the right data sources and then validate and understand how to interpret the results, ensuring that data is fit for purpose.

Benefits

Alongside your salary of £35,400, Cabinet Office contributes £9,558 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Application process

To assess experience you will be asked to provide a 500-word personal statement and a name-blind (anonymous) CV. Further details around what this will entail are listed on the application form.

You will be asked to provide a 250-word statement on the Behaviour, Changing and Improving.

At the sift stage you will be assessed on the Behaviour and Experience elements of the Success Profiles.

If we receive a significant number of applications, only the lead behaviour of Changing and Improving will be assessed at sift, as well as the personal statement.

Selection process

At interview, you will be assessed on the Behaviours and Experience elements of the Success Profiles. 

The Behaviours being assessed at interview are: Changing and Improving, Seeing the Big Picture and Delivering at Pace.

Expected timeline (subject to change)

Expected sift date – w/c 11/03/2024

Expected interview date/s – w/c 22/03/2024

Interview location - Google Meets Video Conferencing.

A reserve list will be held for a period of 12 months, from which further appointments can be made.

Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at: https://www.childcarechoices.gov.uk.

Reasonable adjustments

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service at: cabinetofficerecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
• Complete the ‘assistance required’ section in the ‘personal information’ page of your application form to provide information we should be aware of that will enable us to support you further on in the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If successful and transferring from another Government Department a criminal record check may be carried out. 

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading. 

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

Further information

Please note that this role requires SC clearance, which would normally need 5 years’ UK residency in the past 5 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.

For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting

New entrants are expected to join on the minimum of the pay band. 

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'contact point for applicants' section.

Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.