About the job

Job summary

• Do you have experience in leading high performing digital teams?
• Are you an expert in DevOps?
• Are you a proactive and motivating leader who can influence team culture?

You are accountable for the capability of the Commission’s digital teams. Your focus will be on the development of skills and processes and toolsets to support the delivery of the digital products in the Commission’s IT Roadmap. You will embed a culture of high-performance, innovation and continual improvement.

You will need to work closely with stakeholders across the Commission to understand requirements and provide advice for the Commission’s existing or future digital solutions.

A key part of the role will be to implement a culture and capability for the continuous improvement of the Commission’s existing digital services, this will involve a high level of collaboration across the Commission including product owners, users and the change function.

Job description

Key Responsibilities:

• Strategic Delivery – You will have a clear understanding of the Commission’s strategy and business plan and be able to develop and deliver a capability roadmap that ensures DDaT is well placed to deliver the digital products that are needed to meet the Commission’s strategic aims.
• Continuous Improvement – You will be responsible for the delivery of continuous improvements to the Commission digital services, ensuring that small changes are delivered successfully and in a reasonable timeframe.
• Digital Service Delivery – You will develop and sustain the directorate’s capability to design, build, test and deploy high quality digital services. There is an emphasis on forward planning, improving internal capability and reducing reliance on third parties.
• Digital Service Design – You will equip your teams with the skills to design products which meet specified requirements and that are compatible with agreed architectural principles and are compliant with the Government Digital Standard (GDS). You will support the team to identify and make the case for appropriate toolsets.
• Digital Service Development – You will equip your teams with the skills to develop products using the Commission’s current and future technology stacks. You will ensure that standards are developed, regularly reviewed and applied. You will support the team to identify and make the case for appropriate toolsets.
• Digital Service Testing – You will equip your teams with the skills to assure the quality of products developed both internally or by third-parties. You will ensure that standards are developed, regularly reviewed and applied. You will support the team to identify and make the case for appropriate toolsets.
• Agility – You will promote agile and innovative ways of working within your teams striving towards increased engagement and effective performance for both teams and individuals

Person specification

Ability: 

• Excellent communication skills (written and verbal).
• Excellent influencing and negotiation skills – internal and external.
• Ability to elicit widespread consensus from diverse interests of stakeholders.
• Problem management – you can anticipate problems and defend against them at the right time. You can understand how the problem fits into the larger picture. You can articulate the problem and help others to do it. You can build problem-solving capabilities in others.
• Strategic ownership – you can develop a long-term vision and objectives. You can take a discerning and disciplined approach to focusing on what is important and most relevant. You can develop the capability of others.

Experience 

• Leading teams to deliver successful digital solutions (user research, service design, development or testing).
• Inspiring people and performance management.
• Capability Strategy.

Technical:

• DevOps.
• Agile (Scrum & Kanban).
• ITIL Qualified (or prepared to work towards).

Benefits

Alongside your salary of £56,764, Charity Commission contributes £14,739 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

As part of the application process as a minimum you are asked to complete a CV and statement of suitability.

At interview you will be asked to do a presentation on a prepared topic and assessed on your technical knowledge and experience and the following behaviours 

• Leadership
• Managing a Quality Service
• Developing self and others

Interview Arrangements

Interviews will be taking place Face to Face at our Liverpool and Newport Office 

The sift is due to take place on 22/12/2023

Interviews will be held in Liverpool on 09/01/2024 and Newport on 11/01/2024

We will try to meet the dates set out in the advert. There may be occasions when these dates change. You will be provided with sufficient notice of the confirmed dates. 

At the interview, the panel can then probe further and ask applicants to provide further specific examples that show how they best demonstrate their skills.

We reserve the right to raise the score required at any stage of the process to manage numbers.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment.

Behaviours:

The distinguishing Behaviours (the required skills, knowledge, and behaviours) for this role are set out in the Civil Service Behaviours Framework 2018 (Success Profiles - GOV.UK (www.gov.uk)) and should be referred to when making this application.

You are required, under the Behaviours approach, to describe how you have dealt with a specific situation.

You must give evidence of your knowledge, skills, and behaviours and how you have applied this, such as what you did or said and how you interacted with other people.

When you are giving your examples, do not spend too many words on description and background information. Avoid using general or unspecific statements. Instead say what the situation was, what you did, what your thought process was and what was the result.

Reasonable Adjustment:

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled persons, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service via Charitycommissionrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
• Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

Reserve Lists

If we have more successful candidates than available vacancies, we will hold a 12-month reserve list as standard.

During that time, we may use the list to fill the same, or similar roles with closely matching essential criteria, without further testing of merit. Any appointments from the Reserve list will be made in strict merit order

Applying

We recognise everyone as an individual, accepting people for who they are and treating everyone fairly

All applications for these vacancies must be made online. There are limited exceptions to this. Paper applications will only be considered if you have a disability that will prevent you from applying online. If this is the case, please email Charitycommissionrecruitment.grs@cabinetoffice.gov.uk

Once you have submitted your application it cannot be amended; only submit your application when you have completely finished and answered all the relevant questions.

Please note that late applications will not be accepted.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

New entrants are expected to join on the minimum of the pay band.

Concerns/Complaints

The Charity Commission’s recruitment processes are underpinned by the Civil Service Commissioner’s Recruitment Principles, which outlines that selection for appointment is made on merit based on fair and open competition.

If you feel your application has not been treated in accordance with the values in the Civil Service Code and/or if you feel the recruitment has been conducted in such a way that conflicts with the Civil Service Commissioner’s Recruitment Principles, and wish to make a complaint, then you should contact in the first instance hrselfservice@charitycommission.gov.uk.

If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web page here.

Feedback will only be provided if you attend an interview or assessment.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.