About the job

Job summary

• Are you interested in a career in Digital, Data and Technology?
• Do you enjoy analysis and identifying processes?
• Are you self- driven and motivated to change and improve the way we work?

Junior Technical Analysts are the drivers of our continued growth and success in our digital solutions.

With a commitment to innovation, you will support the Digital, Data and Technology Technical Analysis team to seek, develop, and help implement strategic digital initiatives for improved efficiency and productivity. Using your knowledge of work areas across the business, you will research systems solutions to evaluating their impacts, you will be a detailed planner, expert communicator, and top-notch analyst. You will make good judgements, be self-motivated and committed to the discovery and development of innovative solutions in an ever-changing digital landscape.

In addition, you will:

• Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data.
• Support change through providing support for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels.
• Perform, evaluate, and communicate thorough quality assurance at every stage of systems development.
• Determine and develop user requirements for systems both planned and in production, to ensure maximum usability.

Job description

• Partner with stakeholders across business units to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with muti-disciplinary teams.
• Evaluate, analyse, and communicate systems requirements on a continuing basis, and maintain systems processes, through persuasion and guidance to all appropriate stakeholders.
• Author and update internal and external documentation, in accordance with technical requirements and key principles and formally initiate and deliver requirements and documentation.
• Initiate and develop meaningful relationships with colleagues to optimise system integration, respond to questions and concerns from managers and executives with supporting research and recommendations.

Person specification

Ability

• Proven analytical abilities.
• Experience in generating process documentation and reports.
• Excellent communication skills, with an ability to translate data into actionable insights.

Experience 

• Proven ability to support projects.
• Experience with data visualisation.
• High proficiency in technical writing.

Technical

• Strong working knowledge of relevant Microsoft applications, including Visio.

Benefits

Alongside your salary of £28,624, Charity Commission contributes £7,728 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

As part of the application process as a minimum you are asked to complete a CV and Personal Statement.

At interview you will be assessed on your technical knowledge and experience and the following behaviours:-

• Communicating and Influencing
• Working Together
• Managing a Quality Service
• Delivering at Pace

Interview Arrangements

Interviews will be taking place Face to Face in our Liverpool and Newport Office.

We will assess you on the behaviours listed in the job description, and experience.

The sift is due to take place on 27/03/2024

Interviews will be held 11/04/2024  Newport and 12/04/2024 Liverpool.

We will try to meet the dates set out in the advert. There may be occasions when these dates change. You will be provided with sufficient notice of the confirmed dates. 

At the interview, the panel can then probe further and ask applicants to provide further specific examples that show how they best demonstrate their skills.

We reserve the right to raise the score required at any stage of the process to manage numbers.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment.

Behaviours:

The distinguishing Behaviours (the required skills, knowledge, and behaviours) for this role are set out in the Civil Service Behaviours Framework 2018 (Success Profiles - GOV.UK (www.gov.uk)) and should be referred to when making this application. 

You are required, under the Behaviours approach, to describe how you have dealt with a specific situation. 

You must give evidence of your knowledge, skills, and behaviours and how you have applied this, such as what you did or said and how you interacted with other people. 

When you are giving your examples, do not spend too many words on description and background information. Avoid using general or unspecific statements. Instead say what the situation was, what you did, what your thought process was and what was the result. 

This post is full time however those applicants who do or wish to work an alternative working pattern are welcome to apply. The preferred working pattern may or may not be available. You should discuss this with the vacancy holder.

Reasonable Adjustment:

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled persons, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service via Charitycommissionrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
• Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

Reserve Lists

If we have more successful candidates than available vacancies, we will hold a 12-month reserve list as standard.

During that time, we may use the list to fill the same, or similar roles with closely matching essential criteria, without further testing of merit. Any appointments from the Reserve list will be made in strict merit order

Applying

We recognise everyone as an individual, accepting people for who they are and treating everyone fairly

All applications for these vacancies must be made online. There are limited exceptions to this. Paper applications will only be considered if you have a disability that will prevent you from applying online. If this is the case, please email Charitycommissionrecruitment.grs@cabinetoffice.gov.uk

Once you have submitted your application it cannot be amended; only submit your application when you have completely finished and answered all the relevant questions.

Please note that late applications will not be accepted.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

New entrants are expected to join on the minimum of the pay band.

Concerns/Complaints

The Charity Commission’s recruitment processes are underpinned by the Civil Service Commissioner’s Recruitment Principles, which outlines that selection for appointment is made on merit based on fair and open competition.

If you feel your application has not been treated in accordance with the values in the Civil Service Code and/or if you feel the recruitment has been conducted in such a way that conflicts with the Civil Service Commissioner’s Recruitment Principles, and wish to make a complaint, then you should contact in the first instance hrselfservice@charitycommission.gov.uk.

 If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web page here.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.