About the job

Job summary

Are you looking for a busy and interesting role in a team with a supportive culture and great development opportunities?

This role is part of Communications and Ministerial Support Directorate.

The role will support the Directorate and Division People and Business function with a focus on the provision of diary and mailbox Personal Assistant support to the Director and /or /Deputy Directors.

You will be committed to continuous improvement to ensure a high-quality service is provided. You will liaise with colleagues across ,Divisions and wider Directorate, so experience of dealing with a range of is stakeholders is essential. You will have high standards of customer service, digital skills, an eye for detail, the ability to organise tasks and adapt to changing priorities, ensuring deadlines are met.

You will work closely with Business Management colleagues.

As this is a Modern Apprenticeship, throughout the first 12 months the successful candidate will be expected to gain a relevant SVQ qualification in Business Administration. Support will be provided by a qualified assessor who will work with the successful candidate on a monthly basis. Time will be given to work on your qualification, this includes delivering 2 presentations.

Job description

• Work closely with, and provide direct support to, the Director and Deputy Directors – being proactive with forward planning of the time.

• Manage and prioritise diaries – co-ordinating meetings, making appropriate attendance arrangements, as confirmed by the Director/Deputy Directors.

• Collate routine support briefings, ensuring meeting papers are correct and accurately collated, issued and filed.

• Maintain and manage information within OneNote, to ensure that all actions are appropriately progressed, and that the Director/Deputy Directors have easy access to relevant resources.

• Dissemination of corporate guidance to Director/Deputy Directors and senior staff across the Directorate.

• Working with the PA and Business Support Manager to provide support on people focused activities such as learning and development, recruitment, induction and other support as required.

• Support high priority communications daily tasks ensuring that they are completed within deadlines and to a high standard.

• Co-ordinate meeting logistics as required, booking conference or meetings rooms as appropriate and arrange the use of video conferencing or Teams for Business meetings.

• Provide support as required to colleagues across all areas of financial activity.

Person specification

Qualifications

No specific qualifications required for this post but within the first 12 months the successful candidate will be expected to gain a relevant SVQ qualification in Business Administration.

Essential Criteria

1. Excellent planning, administration and organisational skills, with a flexible approach to managing tasks in order to meet changing and conflicting demands.

2. Excellent communication and interpersonal skills ability to build strong working relationships with internal and external stakeholders.

3. Ability to work as part of a team, maintaining good working relationships and contributing to the team’s overall performance.

4. Proven attention to detail and a concern for accuracy, along with proficiency and confidence in using basic IT packages.

Benefits

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%

Things you need to know

Selection process details

Sift and Interview dates TBC. Please apply using the link provided

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.