About the job

Job summary

Transport Scotland is the national transport agency, seeking to deliver a safe, efficient, cost-effective and sustainable transport system for the benefit of the people of Scotland. Transport Scotland is accountable to Parliament and the public through Scottish Ministers, with a budget of around £3.9 billion per year. Transport is a vital feature of the Scottish Government's focus on increasing sustainable economic growth, and transport investments and policies have major impacts on the economy, people, and the environment.

Job description

• To analyse schemes and grant claims for accuracy, utilising and interrogating available systems to validate and authorise claims for payment in accordance with Scheme rules and Grant conditions and to prepare reports where applicable.
• To investigate shortfalls or discrepancies of data and liaise with stakeholders with a view to resolving issues and ensuring correct payments are made.
• Engage with transport operators and other stakeholders to investigate and resolve issues where discrepancies or issues are identified in relation to payment claims.
• Line management responsibility for an Operator Account Support (A4).  This also involves target setting, monitoring, providing support and direction, liaising with other team members to ensure consistency in approach.
• Undertake and participate in any fraud investigation working with other colleagues across the Unit as required. This may also include a requirement to undertake and participate in investigations and surveillance.

Person specification

Essential Criteria 
1. Excellent attention to detail, with a strong focus on the ability to interrogate and analyse high volume complex, financial data, drawing conclusions and recommendations
2. Strong oral and written communication skills with internal and external stakeholders and the ability to communicate complex financial data in an easily understandable format.
3. Ability to apply concise and methodical approach to problem solving with a focus on accuracy and attention to detail, and understanding when to escalate issues appropriately.
4. Excellent organisational skills with the ability to manage your own and your teams work to meet challenging deadlines whilst delivering to a consistently high standard.

Benefits

Alongside your salary of £31,140, Scottish Government contributes £8,408 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This post is based in  Glasgow, with hybrid working in line with current Transport Scotland policies. You will be expected to be office based twice per week, pro rata.

The post is a full time role, but staff with different working patterns are invited to apply, and we will assess proposed working patterns against the business requirements for this post.

To apply please fully complete the application and submit evidence based examples to demonstrate your knowledge/skills (300 words). Remember, your answers should be clear, concise and reflect what actions you undertook. You may want to use the STAR(R) approach to respond to each criterion.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.