About the job

Job summary

Ofgem exists to ensure a safe and sustainable energy supply to the households and businesses of Great Britain. As the industry regulator, we promote the highest standards of customer care and work with industry partners to ensure that our energy system and supporting infrastructure is safe, resilient and sustainable.   

We have opportunities for Operations Analysts within our Operational Delivery Profession where you will be responsible for a wide range of duties. The opportunities available are a great starting point for those who are looking for their first step into a career within the Energy sector, Ofgem and of course other areas within the Civil Service. You’ll be working alongside an experienced and supportive line manager and full training will be provided. The Operations Delivery profession pride themselves on being a friendly and collaborative profession who will be there to help and support you through your Ofgem journey. 

To be successful in this role you will have good data and analytical skills with exceptional attention to detail.  Having good organisational skills will enable you to prioritise your workload effectively and you’ll also need to show that you can successfully establish positive working relationships with different colleagues across Ofgem and our external partners. 

Ofgem is proud to be an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of open and fair competition, merit and business need.

Job description

Ofgem administers a wide portfolio of environmental schemes, such as the Renewables Obligation; Non-Domestic RHI (NI and GB); Domestic RHI (GB); and Feed-In-Tariffs (FITs). As part of the administration of these schemes, we are tasked with the assessment of a large volume of applications to verify eligibility, assessment of high volume and value data submissions, working on amendments, carrying out calculations/review of quantitative data sets, maintaining internal databases; and authorising payments/certificates to participants. 

The Operational Delivery profession manages the day-to-day operations of scheme delivery. It works in collaboration with all portfolios to deliver excellence. Operations Analysts will work to help deliver the team and portfolio objectives and they will work in one of the above areas or a combination of them. 

Person specification

• The ability to work in a self-directed manner to a high quality, processing detailed information and evidence to make well supported decisions. (Lead criteria)
• Excellent organisational and prioritisation skills.
• Excellent written and communication skills.

Benefits

Alongside your salary of £24,623, OFGEM contributes £6,648 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Ability, Experience and Technical skills.

1.When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications. 

2.You will then be asked to complete and pass the online Civil Service Casework Skills Test. More information on preparing for this test can be found here. 

3.To apply for this role, you are required to submit a CV and answer the application questions. At sift, your CV and answers to the application question should cover the criteria against the essential and desirable person specification criteria (Experience) contained within the role profile.

4.Shortlisted candidates will be invited to interview where they will be assessed using behaviours-based questions and a selection of technical questions specific to the role. 

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.