About the job

Job summary

The Operational Head of Facilities Management has leadership responsibility for supporting the development and delivery of the FM Estates Strategy, including implementation of the Government Estates Smarter Working standards. The post holder is required to provide professional leadership, support, advice and guidance expected of an experienced property and project manager for all estate matters, including a relocation of the SFO’s current office.

Job description

As an Operational Head of Facilities Management, you will be responsible for:

Strategy

• Develop and deliver effective and efficient building standards and services, supporting strategic accommodation objectives. To work with the Head of FM and Commercial, landlords and managing agents to ensure continual improvement of the estate, incorporating relevant industry best practice, sustainable development, DDA and H&S.
• Plan and implement office accommodation and services in line with strategic decisions, acting as the project manager for all minor building works. To act as the FM business continuity contact for emergencies and being on-call.
• To assist the Head of FM and Commercial with relocation to a new building(s) and leading the FM project work stream, covering changes in; design, building infrastructure, working practices, and the physical move. To ensure that the relocation to a new office is delivered, on time, to budget and meets the quality standards set, incorporating the Smarter Working and Functional standards. Working collaboratively with other work stream leads, providing support as necessary, providing regular updates and options to the Head of FM and Commercial.
• To report on the SFO’s sustainable development targets and provide input in to the SFO’s Annual Report in accordance with reporting requirements.

 Governance

• Acting as the departmental representative for Health and Safety.
• Responsible for managing all FM contracts and services, including the SFO’s main switchboard. To ensure that internal services provided by the FM team meet the SFO’s operational requirements and that all external suppliers and supply chains meet their contractual obligations, e.g. SLAs and KPIs. To hold quarterly performance reviews to ensure standards are maintained and where necessary, improved, escalating matters when necessary to the Head of FM and Commercial.

For more information about the role and for a full list of key responsibilities, please see attached Job Pack.

Person specification

See above and attached Job Pack.

Benefits

Alongside your salary of £53,132, Serious Fraud Office contributes £14,345 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

Application stage

As part of the application process you will be required to provide:

• A personal statement of no more than 500 words that explains how your skills and experience meet each of the essential experience criteria as listed in the job pack.
• A supporting CV outlining your job history and qualifications.

It will not be possible to provide feedback to applicants who are unsuccessful at the application stage.

Interview stage

Essential and desirable criteria as outlined in the job pack will be tested at interview. 

Full details of the interview process will be made available to shortlisted candidates in the invite to interview.

Sift to take place from 21 March 2024.

Interviews are expected to take place w/c 2 April 2024.

All dates are indicative and subject to change.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.