About the job

Job summary

GCHQ is an intelligence, cyber and security agency with a mission to keep the UK safe.  We use cutting-edge technology, ingenuity and partnerships to identify, analyse and disrupt threats.  Working with our intelligence partners MI5 and MI6, we protect the UK from terrorism, cyber-attacks and espionage.  At GCHQ you’ll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. 

The National Cyber Security Centre (NCSC), part of GCHQ, is the UK Government’s lead authority on cyber security. The organisation is at the heart of the Government’s cyber security strategy and has the aim of making the UK the safest place to live and work online.     

The NCSC Events team delivers high-profile stakeholder events with a reputation for quality of delivery, professionalism, inclusivity and strong promotion of the NCSC brand. 

Job description

This is an exciting opportunity to join the NCSC Events Team.  We are looking for a motivated, organised and enthusiastic individual to join our friendly team. This is a diverse and busy role with opportunities to work with high-profile stakeholders, including government ministers, heads of agencies, and NCSC seniors.  

Reporting to the Senior Events Officer, you will be predominantly supporting the delivery of London-based events, coordinate use of the event space in Nova South, run the AV (Audio Visual) media suite, and take ownership of key elements of the NCSC’s flagship event, CYBERUK and the annual all staff conference.  

The team is based mainly across London and Cheltenham, and we strongly encourage cross-site working to foster strong relationships across the team. We take a flexible and positive attitude to how you’d get the job done. Please come and talk to us about how we can shape the role to work for the business and for you. 

What will the successful candidate be doing? 

Some of the key responsibilities include: 

• Day-to -day management of the dedicated 200-person events space within Nova South (Central London) ensuring users are briefed on best practices for running events, overseeing event management processes and managing the inventory and storage of events equipment.  
• Facilitate the running of AV studio and coordinate training sessions for the Comms team to ensure the AV studio can be efficiently utilised and resourced by the wider Comms team.  
• Support with the delivery of high-profile events – from setting up event registration forms and guest lists, to organising logistics like VIP management, catering, AV and security. 
• Take ownership of the shared NCSC Events inbox, serving as the primary point of contact for stakeholders and customers, filtering and forwarding queries as needed. 
• Provide regular updates on upcoming events to senior leadership. 
• Review and create event branding and communications, including crafting email invitations to high-profile stakeholders. 
• Use and manage event software tools (and licences) such as Swoogo, Dynamics, Slido etc. (no prior experience needed) 
• Collaborate with colleagues across Comms (grid, social, media, internal comms) to ensure awareness and adequate resourcing for relevant events.  
• Work with colleagues to scope and improve event delivery processes. 
• Coordinate NCSC presence at external events and exhibitions including running a stand.  
• Raise finance requisitions for events related expenditure (training provided). 
• Undertake training and attend relevant conferences to continue professional and personal development e.g. Events best practice, events tech, cyber security, government comms skills etc. 

Person specification

The successful applicant will need to have: 

• Evidence of customer service and stakeholder management. 

• Evidence of time-management skills and the ability to work well under pressure. 
• Complete proficiency in Microsoft tools such as Excel, Outlook, PowerPoint and Word are essential. 
• Experience of events delivery or comparable project management would be desirable.  
• Experience of digital marketing (videos, emails, social media) would be beneficial.  
• Flexibility to work varied hours and to travel to events or other office locations with occasional nights away from home. 
• Experience of using event technology, including event management platforms, CRMs would be beneficial. 
• Experience of branding, digital marketing, and content creation would be beneficial. 

Experience: You don’t need prior Events experience to apply for this role. It is essential that you are interested in AV content production, as you will manage the day-to-day running of our state-of-the-art filming studio to produce engaging comms content. [Experience not necessary as full training provided] 

Soft skills: To be successful in this role, candidates will be able to demonstrate strong organisation and prioritisation skills in a fast-paced environment, as well as an interest in providing excellent and engaging customer service. Candidates will also have good written and verbal communication skills. The role is varied, and ideal for someone who is looking to get stuck in.

Benefits

• 25 Days Annual Leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days public and privilege holidays 
• An environment with flexible working options 
• Opportunities to be recognised through our employee performance scheme. 
• Interest-free season ticket loan 
• Cycle to work scheme 
• Facilities such as a gym, restaurant and on-site coffee bars (at some locations) 
• Paid parental and adoption leave. 

Things you need to know

Selection process details

Our recruitment process is fair, transparent, and based on merit. Here is a brief overview of each stage, in order: 

1. Online Application
2. Application sifts
3. Interview
4. If successful, you’ll receive a conditional offer of employment 

Please note, you must successfully pass each stage of the process to progress to the next. Your application may take around 6 - 9 months to process including vetting, so we advise you to continue any current employment until you have received your final job offer. 

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission. The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.