About the job

Job summary

Navy Command Headquarters (NCHQ) is the strategic headquarters of the Royal Navy, supporting all the Royal Navy’s activities from front-line operations to personnel support and training; finance and governance; safety; equipment acquisition; programmes and planning; and Defence Engagement. Civil Servants and Armed Forces personnel work together in a wealth of exciting and ambitious jobs.

The Training Management Group (TMG), within the Navy Command Personnel and Training (P&T) Directorate, enables the collaborative working between the RN and the Selborne Contractor who delivers RN training services. It performs the ‘customer’ function to manage the contract and hold the Contractor to account for the delivery of services to the volume and quality standard required.

The Business Support AO2 (BS AO2) will work to the BS EO to provide admin support to the TMG Business Support Team to ensure robust processes are in place across the TMG that deliver first class, efficient and effective management of business processes for the TMG. The role will also provide support to processing of contract payments through CP&F, provide admin support to the risk manager to enable them to maintain an accurate register of TMG risks and also support the production of financial forecasts. Working with the BS EO, the BS AO2 will ensure that TMG HQ personnel and financial matters are handled in a timely manner by:

Delivering a high-quality service when handling enquiries; provide advice on process, understand the customer’s needs, manage expectations accordingly and escalate complex cases for resolution through the BusSpt/TMG chain of command.  

Proactively contribute to the work of the BusSpt/TMG and remain open to taking on new and different roles in support of the Team.  

Embracing new technology and ways of working to provide Information Management support to Command and Business Support Team as required. 

Being confident at engaging with stakeholders at various levels across the RN and Defence.

Knowing the importance of handling sensitive information discreetly, creating and maintaining professional and trusted working relationships across the Directorate, wider Navy Command Headquarters and Defence.

This position is advertised at 37 hours per week.

Job description

Deliver Personnel support to TMG organisation by: 

Identifying relevant HR Comms across the command and Defence in order to prepare and disseminate monthly HQ Comms communique to all TMG Civil Servants and Military personnel

Maintaining records of TORs, and PDRs, and Scheme of Complement for all TMG Civil Servants by proactively seeking and gathering information from individuals, Line Managers and Central Workforce Team. 

Maintaining records of all mandatory training for TMG personnel to ensure all are in date, obtaining information to advise individuals and Line Managers of progress in completed training.

Provide admin support to BS Risk Manager to enable them to maintain an up to date TMG Risk Register.  

Act as Electronic Procurement Card Holder for TMG personnel for payment of Thank You Scheme and Professional Subscriptions ensuring timely processing of requests and maintaining record of spend.

Input and manage requisitions for contract payments on MOD payments system (CP&F)

Person specification

We are looking for a highly motivated, organised, and innovative individual to provide high quality administrative support with the ability to work as part of a team. You will have a track record of proven administration experience with capability of using all Microsoft applications. Attention to detail, flexibility and approachability are essential to the success of the role as well as the ability to work to changing workload priorities.

Benefits

Alongside your salary of £24,040, Ministry of Defence contributes £6,490 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours 

Interviews will take place in Whale Island, Portsmouth

Your suitability for the role will be assessed using the Success Profile elements that have been chosen for this campaign.

At sift and interview, you will be assessed against the following Success Profiles Behaviours/Technical Skills: 

• Changing And Improving
• Delivering At Pace
• Communicating And Influencing 
• Working Together 

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk .

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical.

The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.