About the job

Job summary

HMNB Devonport is an exciting place of work for a civil servant and offers a unique opportunity to make a real difference to our customer, the Royal Navy, at the waterfront. As the Logistics Operations Team Leader you will head up a team of 24 civil servants committed to delivering a quality service across a wide range of Logistics functions including Warehousing, Supply Chain and Motor Transport. You will oversee the delivery of Logistics services provided by our Industry Provider Babcock, under the Maritime Support Contract (FMSP) ensuring these obligations are met and satisfy the needs of our customers.

An important part of the job role is keeping a watchful eye on MOD standards and assurance to ensure smooth business continuity. It is a faced paced environment and a busy role which requires you to lean in and work with other teams to progress tasking. No two days are alike; however, it is a rewarding role putting you right at the heart of the activity with the chance to shape and influence positive outcomes for defence. This post is advertised as 37 hours per week and due to the nature of the role requires an on-site presence.

Job description

You will be required:

1. To articulate the requirement and priority for delivery of supply chain and logistics services contracted within the Devonport FMSP Lot from the Industry Partner to ensure that NBC(D)'s operational priorities are delivered.
2. To be the Devonport Lead Intelligent Customer (IC) for supply chain and logistics services on behalf of the MoD as the contracting Authority, to retain adequate resources and technical competence, to set the requirements, understand the contract, monitor, measure and assess whether the deliverables and activities of the Industry Provider meet the requirements of the contract.
3. Assure that the supply chain and logistics services delivered by the Industry Provider are compliant with the Devonport Lot Contract and comply with the requirements of the Secretary of State’s Policy Statement and its amplification in any Defence Safety Authority (DSA) publication.
4. To ensure the Industry Provider is held to account, and to raise any concerns to the appropriate NBC Authority (commercial, safety or security). To be prepared to challenge the quality of the service provision to ensure the MoD as the customer receives the required level of service, which is compliant with legislation, MOD Policy, and industry standard.
5. Maintain and manage Customer Liaison, Procurement and Naval Stores teams to undertake Logistics and Supply Chain tasking not outsourced to a Service Provider.
6. Be MoD Main Store WITS and Naval Stores MJDI Account (MoD stores accounting systems) holder. Hold delegated powers of write-off for Losses appropriate to the grade. Ensure communication of the Naval Stores Account Materiel Loss Procedure, Stocktaking Programme and Armament musters via annual NBC D Memo.
7. To take prompt action as appropriate where the supply chain and logistics services being delivered by the Contractor do not meet the required level of outputs demanded by the Devonport Lot Contract; this covers both ‘over’ and ‘under’ provision.
8. To build positive and effective relations with the NBC(D), Submarine Delivery Agency (SDA) and Surface Ships Contract Management Teams and IP and foster a One Devonport culture.
9. To hold the Industry Partner to account for provision of timely performance metrics such as management information and Key Performance Indicators for supply chain and logistics services in accordance with the Devonport Lot 1 Contract and as required. Report contract performance, using performance metrics and MI, to the SCPR and other governance fora as required.
10. Ensure that an effective risk management process is in place compliant with NBC risk management policy.  This should: Identify and categorise risks, report in Project On-Line (POL) and ensure mitigation plans are in place and actions delivered. Ensure that all risk to life is either As Low As Reasonably Practical (ALARP) or escalated to NBC.
11. To assure coherence of supply chain and logistics services delivery across the Devonport Naval Base site.
12. Understand and advise on Government Furnished Equipment, its categories and accounting requirements under policy.
13. To ensure management and Intelligent Customer function is in place for additional local enabling contracts in support of logistics services. That service providers are held to account and contract renewal action is taken to ensure uninterrupted levels of service. Provide input to overarching enabling contracts directly supporting service delivery and Defence Mechanical Handling Equipment (Yellow Fleet).
14. Where there is dispute about provision of contracted services or service delivery matters, act as the initial point of contact for investigation and resolution, escalating to Director Operations and NBC where it is appropriate to do so.
15. To build positive relations with the Programme Management Office to ensure forward planning is appropriately informed.
16. ISO Certification Ensure the continuation of HMNB(D) ISO Certification by demonstrating fulfilment of all aspects of the leadership commitment requirements of ISO 9001:2015 and ISO 14001:2015.
17. To line manage the NBC Devonport Supply Chain (MT and Logistics) services teams. Direct line management responsibilities for 3 X SEO and countersigning officer for 5 X HEO.

Person specification

• A strong leader with a proven track record of successfully and carefully managing change, collaborating with others to find solutions together.
• Relationship management expertise, able to build and maintain strong working relationships with internal and external stakeholders to maintain service and solve problems.
• A manager of people, able to create a team who feel empowered and valued. Look after staff and their well-being and able to deal with all HR functions, recruitment, performance, attendance and discipline.
• Experience of setting Contract requirements and writing Statements of Technical Requirements and Key Performance Indicators.
• Excellent communication skills both oral and written. Able to staff and submit written work to a high standard including Business Cases; Project Initiation Documents; User Requirement Documents and Staff Reports.

Benefits

Alongside your salary of £57,670, Ministry of Defence contributes £15,570 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

CV:  Candidates will be required to provide CV details to include job history, qualification details and previous skills/experience.  

Personal Statement: Candidates will be required to provide a statement of suitability. (Word count 500)  

Sift will be based on CV and Personal Statement, both should be tailored to the job advert.

At Interview, you will be assessed against the following Success Profiles Behaviours:

• Working Together
• Managing a Quality Service
• Communicating and Influencing

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk  

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical.  

The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. 

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.