About the job

Job summary

As an important part of the Ministry of Defence (MOD), Defence Intelligence (DI) provides intelligence analysis, specialist outputs and advice that supports decision making across government. At the heart of DI, is the National Centre for Geospatial Intelligence (NCGI).
 
Everything happens somewhere. NCGI produces intelligence that is referenced in time and space to help decision makers to understand, plan, navigate, and target. 
 
We are the primary provider of geospatial intelligence advice and expertise, comprising imagery intelligence, geospatial analysis, geospatial services, foundation data and military mapping and, in partnership with the UK Hydrographic Office (UKHO) and the Meteorological Office, assured data for safety of navigation. We are a national capability, recognisably operating alongside other national intelligence agencies and are the UK’s primary interface for international geospatial intelligence partners.
 
You may think you need to be an analyst or have an intelligence background to work for NCGI; this is not true. There is a wide range of exciting roles available. Without our highly dedicated teams of enabling staff, such as IT support, finance, security, and facilities management, our critical outputs would just not be possible. We employ many Civil servants who play a pivotal role in Defence, 

nationally and internationally, and we are proud to be part of a diverse, forward thinking, broad organisation

The Technology branch of NCGI (NCGI-T) is one of the enabling teams, providing and supporting IT infrastructure, Communication, and Information Systems (CIS) services and project support, enabling NCGI staff to work efficiently with the appropriate resources whilst assuring the delivery of new technology solutions.

Are you keen to embark on a new challenge within the MOD? If so, this role could be what you are looking for.

This position is advertised at 37 hours per week. 

Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities.  Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions. 

Job description

We currently have an exciting vacancy for the Head of Digital Content Service. This role leads a centralised team of software developers and administrators who deliver a range of products to the organisation. Services include Content Management Systems, Electronic Records Management Systems, Process Automation and Applications.

Key Responsibilities include:

• Leadership and Management duties, including mentoring and training your team.
• Technical Authority and Subject Matter Expert (SME) for web-based content management services.
• Introducing new technology solutions into service.
• Configuration and customisation of technology to meet the business requirements and in accordance with good practice and policy.
• Provide technical expertise, advising customers on capabilities, limitations, and configuration.
• Provide governance, development, and documentation of effective electronic working practices.
• Provide SME advice towards the development of training packages.
• Utilising creative knowledge to improve the visibility, design, and user experience of NCGI content management systems.
• Investigate solutions to technical problems.
• Liaise on technical aspects with wider MOD organisations on policy and guidance relating to Defence-wide software/applications and advise colleagues of appropriate technical specifications and software setup.
• Attend meetings as SME for technical issues relating to software and applications.
• Identify how current business processes can be enhanced using web-based applications/software.

In Defence Intelligence (DI) our people solve problems, create understanding and give perspective to the diverse and complex Defence threats and challenges in a rapidly changing world. Together our civilians and military personnel inform decision making in Defence, manage complex finance programmes and develop new technology.  
 
In DI we believe your unique experiences, view and understanding of the world could provide a vital perspective and contribution to our work. We recognise that great minds do not think alike and are striving to increase our diversity representation at all levels. As an equal opportunities employer we hire, train and promote people based on merit and inspire to create an inclusive workplace free of discrimination. We also offer flexible working arrangements such as flexi-time, job share and compressed hours.  

All jobs advertised in DI are subject to fair and open competition.

Person specification

The role would suit a well organised individual, with strong line management, decision making and interpersonal skills. A confident communicator with new ideas and creative solutions to challenges will thrive in this role. Previous experience of SharePoint administration would be a significant advantage, as would a good understanding of Microsoft Office applications and power platform (eg Teams, Power Apps, Power BI etc)  

Knowledge of Information Management principles would be an advantage but not essential 

Essential criteria:

• Prioritisation and decision-making skills.
• Strong knowledge & experience of using SharePoint (Or similar content management system) and office applications.

Desirable criteria:

• Knowledge & experience of SharePoint (Or similar content management system) administration.
• Line management experience.

Benefits

Alongside your salary of £35,290, Ministry of Defence contributes £9,528 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

Candidates will be required to provide CV details to include: job history and previous skills and experience.

Candidates will be required to provide a 1250 word statement of suitability describing why you are suitable for this role. Your statement should include evidence of how you meet the essential and desirable criteria requested within the job advert.

At sift, you will be assessed against your CV, Statement of suitability and the following Technical Skill:

• SFIA 8 – Content Publishing – Level 4

At interview, you will be assessed against the following Behaviours and Technical Skills:

• Leadership
• Changing & Improving
• Communicating & Influencing
• SFIA 8 – Content Publishing – Level 4

Should there be a large number of applicants the sift will be based on the SFIA 8 – Content Publishing – Level 4 technical skill, the personal statement and CV.

Assessment at sift and interview will be based on meeting any defined skill/qualification requirements along with a Success Profile element assessment, as detailed in the job advert. The Success Profile elements to be assessed will be outlined within the job advert. The Civil Service Success Profile Framework is available here:

https://www.gov.uk/government/publications/success-profiles

We would generally expect Behaviour examples to follow the STAR structure and encourage candidates to use this throughout their application.

Application/Interview Scoring System

NCGI adopts a scoring system of 1-7 for Behaviours, Technical skills, and Experience.

7- The evidence provided wholly exceeds expectation at this level

6 - Substantial positive evidence; includes some evidence of exceeding expectations at this level

5 - Substantial positive evidence of the competency or behaviour

4 - Adequate positive evidence and any negative evidence would not cause concern

3 - Moderate positive evidence but some negative evidence demonstrated

2 - Limited positive evidence and/or mainly negative evidence demonstrated

1 - No positive evidence and/or substantial negative evidence demonstrated

The sift will take place within 2 weeks of the job closing and candidates will be informed of the results, at all stages, via the website. Interview dates are to be confirmed.

Feedback will only be provided if you attend an interview or assessment. 

If the successful candidate does not hold the necessary clearances, they will be made a provisional job offer and asked to undergo our vetting procedures. Once the relevant clearances have been obtained a formal job offer will be made and start dates can be discussed. Should the candidate fail to obtain the relevant clearances the provisional job offer will be rescinded. It should be noted that this process can take several months.

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk  

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical.  

The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. 

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.